New I would 100% recommend isafe, I needed a new boiler and within a week I had a consultation and new boiler fitted . James and the rest of the guys are very personable nothing is too much troubl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
New I would 100% recommend isafe, I needed a new boiler and within a week I had a consultation and new boiler fitted . James and the rest of the guys are very personable nothing is too much troubl... See more
Company replied
I recently had my boiler installed by Isafegas, and I must say the experience exceeded all my expectations. The team was professional and efficient, and they left the work area spotless once the job... See more
Company replied
Initially had a boiler service by iSafe, which the engineer noticed a few problems. He showed me the issues, what was possibly causing them and why it had failed its service. After discussing, the eng... See more
Company replied
Brilliant company to deal with. James was fantastic provided a detailed quote and explained the whole boiler replacement process. Great price. Installation day went without a hitch. Everything Jame... See more
Company replied
Looking for a reliable and efficient Gas Company? •Assisting Landlords, Domestic and Commercial clients, Servicing, Gas Safety Checks, CP12 Safety Certificates, Repairs and New installation of gas appliances. •Making your home more energy efficient with our knowledge to reduce energy bills and reduce carbon footprint. •Focused on Customer Service consistently providing a world class customer journey. •We are driven, motivated and understand the importance of working to the highest standards whilst not charging a premium price. "Putting People Before Profit" iSafe Gas
United Kingdom
Recently moved into the property and the boiler was in the main bedroom. We were really keen to get this moved into the kitchen. After a home inspection I was told it would be possible.
From start to finish the service was incredible. Honestly can't recommend this company enough. The gas engineers on the day were incredible. Went above and beyond to ensure we were happy with how the day went.
Keep us the good work guys 💪

Reply from iSafe Gas part of iSafe Homes Ltd
I contacted iSafe Gas on Saturday morning. I was immediately given an appointment for the Monday, where James assessed our needs
explained our options and gave his recommendations. On choosing our option our boiler was fitted the next day. Gary attended on time, removed our old system, installed our new one, guided us through our new product and left the house exactly as he found it. He was very respectful and courteous of our home. I'm glad we chose iSafe and wouldn't hesitate in recommending them to others.

Reply from iSafe Gas part of iSafe Homes Ltd
Found this company through Facebook and gave them a message due to my boiler making some strange noises when on. Arranged an appointment for James to visit my property and give me a quote for a new one as it was fairly old and I wanted peace of mind. James was very professional and knows his stuff, talked us through everything and gave us a quote at the end of it which we were happy with. Gary the engineer was out the following week to install our new boiler and radiator which was to the highest standard, place was left immaculate and all old components were taken away. Delighted with the service from iSafe and would highly recommend them.

Reply from iSafe Gas part of iSafe Homes Ltd
Would I recommend this company to my friends and family , definitely 100% YES. From start to finish this company have went above and beyond when it comes to customer satisfaction. James understood my needs & recommended an excellent combo boiler. Gary installed the boiler in a professional manner & was very respectful of my property & left no rubbish behind.

Reply from iSafe Gas part of iSafe Homes Ltd
Brilliant experience from start at the sales step right through to the work being completed. Delighted

Reply from iSafe Gas part of iSafe Homes Ltd
"When my old boiler was condemned, I needed a quick installation. I was initially planning to go with 24/7 Home Rescue. However, I was recommended iSafe, and I'm so glad I decided to give them a try. The whole process was amazing from start to finish. My first contact was with James on a Tuesday. Everything was laid out, and he pulled some strings to get my boiler fitted by Thursday. Very professional with no hidden agenda. James's team was also amazing. Gary, the engineer, fixed a leak I was unaware of, and the roofer replaced a broken tile he pointed out. If you're in the market for a new boiler, don't go anywhere else."

Reply from iSafe Gas part of iSafe Homes Ltd
Didn’t like the fact the boiler was fitted by sub contractors, and they couldn’t get a joiner to refit the unit back when they where finished. Then the free first years service that didn’t materialise , I wonder how many customers James told that to get a sale .

Reply from iSafe Gas part of iSafe Homes Ltd
We had a very positive experience when we used these guys to install a new boiler.From our first contact ,through the installation and afterwards the customer service was excellent.The job was completed within 1 day,the guys worked hard all day to complete the installation and ensured that we were advised about how to use the Hive controls.Post installation contact to ensure we were happy with the job were appreciated.So all in all a great service.Happy to recomend to others.

Reply from iSafe Gas part of iSafe Homes Ltd
Highly Recommended Boiler Installer.James managed to find an appointment next day and Gary did the install Professionally and Cleaned up afterwards.They registered the warranty and send the paperwork post it.
Great service, great price too. Very easy to deal with, highly professional at every stage.
Overall excellent experience from quote to install. Good advice, punctual engineer and install work was tidy and to a high standard. Engineer Steve was very pleasant, patient, explained the job well and assisted with the Hive app on the phone.
First class work!

Reply from iSafe Gas part of iSafe Homes Ltd
Highly Recommend ISafe Gas .i had issues with my old boiler and was looking for a quote and some advice as to what was needed. James came out and had a look at what I had and recommended what would be the best option for me to go for . I felt he was very professional , upfront and honest and not out to just make as much money as he could. Looked at different options that would cause minimal disruption to my decking for me and provided a quote there and then . I felt no pressure at all from the consultation and he explained everything fully , so no hidden costs if when work started and came up against a problem , the price quoted would be what was paid . I was booked in and new boiler installed by the next week as this suited me with work commitments.
Gary who installed my new boiler had contacted me the day before to arrange time and he was prompt and extremely professional throughout the install . He worked non stop from the moment he arrived until job was completed, he was friendly and respectful. There was no mess and old boiler was taken away by Gary also . Gary took his time to explain the functions of the new boiler and help set up the Hive app and how to use this also .
The communication from the team at Isafe gas was quick and efficient, from processing payment to curtesy call and aftercare .
I would highly recommend this service to anyone who is looking for high standard , seamless process . Thanks again everyone at Isafe gas

Reply from iSafe Gas part of iSafe Homes Ltd
Great service again at our 1st annual service from the team at ISafe Gas. They also fitted our new Vaillant boiler last year and it’s been fantastic. It’s saved us money on our gas bills and the radiators are much hotter!!!

Reply from iSafe Gas part of iSafe Homes Ltd
I had a great experience with isafe gas when they came to service my boilers from start to finish they were amazing, helpful and very friendly. Pat the engineer who came to service the boiler was very professional and friendly, i would highly recommend iSafe Gas and will be using them in the future.

Reply from iSafe Gas part of iSafe Homes Ltd
When our gas boiler started giving us problems we were advised that it was time it was replaced. After looking through Google we decided to go with isafe and couldn't be more happy with the service that we received. From the very first visit from the engineer that gave us the estimate through to the lads doing the job they couldn't have been more helpful and professional in what they were doing. They finished the job and took the time to show me the most economical way to use the system. I certainly wouldn't hesitate to recommend this company to anyone.

Reply from iSafe Gas part of iSafe Homes Ltd
Isafegas exceeded my expectations yet again! Dealing with a leaky boiler was stressful, but their prompt response and efficient service turned it into a breeze. Despite contacting them on a Sunday afternoon, they were at my doorstep by Monday afternoon, tirelessly attempting to repair the issue. Ultimately, I opted for a new boiler, and they seamlessly made the switch within just a day. Their impeccable working standards, coupled with friendly demeanor, willingness to explain, and excellent communication, make Isafegas my top choice for any heating needs. I would recommend them without hesitation, 100%!

Reply from iSafe Gas part of iSafe Homes Ltd
Very happy with Isafe. Came out quickly, helpful with choices and options. Installed quickly and well. Had a problem with pump on day 2 and they sent someone out at a suited time and fixed it. Would recommend.

Reply from iSafe Gas part of iSafe Homes Ltd
100 % Recommend ISafe. My old boiler was starting to have lots of issues and after contacting a couple of plumbers who either didn't show up or didn't send quotes I contacted ISafe. James came out and after checking the boiler, gave me a quote straight away. No hidden charges, totally upfront and honest. The work was booked to suit me and the work was done very quickly. The technicians were extremely professional, friendly and respectful. The new boiler is great and was fitted with the absolute minimum of disruption. I can totally recommend this company. I'm very, very happy with everything. Great attitude, great service

Reply from iSafe Gas part of iSafe Homes Ltd
Really helpfully and got my new boiler fitted in within 2 days. I highly recommend isafe gas.

Reply from iSafe Gas part of iSafe Homes Ltd
James came out to out home twice and explained everything before we got out new boiler from his company we were very happy from start to finish I would definitely recommend isafe for new boiler they done a superb job and cleaned up took old boiler away 👍👍

Reply from iSafe Gas part of iSafe Homes Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.