I’ve been using their ecosystem for a while now, and everything works exactly as advertised. Specifically, the $25/month VPS is worth every penny. The performance is flawless with absolutely no lag,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hello everyone, There are many companies on the market offering VPS and dedicated server services, but is*hosting is truly special. These guys go above and beyond to deliver top-notch service... See more
Company replied
Took crypto. Nice Ther was no console from within there user pages to get at VPS. No extetnal firewall but the service was fine and fast and polite service team. They now say they have a cons... See more
Company replied
I had a really smooth experience with ishosting from start to finish. Setting up my VPS hosting can sometimes feel overwhelming, especially when you run into technical steps you do not expect, b... See more
Company replied
Company details
- Web Hosting Company
- Cloud Computing Service
- Cloud Storage Service
- e-Commerce Solution Provider
- VPN Service
- Website Designer
Written by the company
At is*hosting, we believe hosting should be simple, powerful, and worry-free. Whether you're running a small personal project or managing a large-scale business, our mission is to provide high-performance, secure, and globally available hosting solutions that just work. With 20 years of experience and our own infrastructure spanning 40 countries, we’ve built a hosting environment that prioritizes speed, reliability, and flexibility. Unlike many providers, we own and operate our hardware – ensuring complete control over performance, security, and network stability. Our data centers meet Tier 3+ standards, guaranteeing maximum uptime and resilience. But great technology alone isn’t enough. What sets us apart is our customer-first approach. Our 24/7 support team doesn’t just answer tickets – they solve problems, proactively monitor performance, and ensure your hosting runs smoothly at all times. We believe that support should be fast, human, and genuinely helpful, not just a scripted response. Security is at the heart of everything we do. From free enterprise-grade DDoS protection to rigorous security policies, we go beyond the industry standard to keep your projects safe. We’re also committed to transparency – no hidden fees, no vague policies, just clear and honest service. Whether you need VPS, dedicated servers, private networking, or custom hosting solutions, we’re here to help. Join thousands of businesses and developers who trust is*hosting for their global hosting needs and experience the difference a truly customer-focused hosting provider can make. Fast. Secure. Reliable. That’s is*hosting.
Contact info
Harju maakond, Kesklinna linnaosa, Endla tn 4, 10142, Tallinn, Estonia
- sales@ishosting.com
- ishosting.com
Reliable Hosting for Your Needs
4.2
Great
256 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They said they have a no-refund policy…
They said they have a no-refund policy even if you buy and decide to cancel immediately.
September 23, 2024
Unprompted review
Reply from is*hosting
Dear João,
Thank you for your feedback. We sincerely apologize if our no-refund policy has caused any inconvenience. Our goal is to maintain clear and transparent terms for all customers, and our refund policy is part of that effort.
Since we are unable to identify you as our customer based on this review, we kindly ask you to contact our technical support or provide us with your ticket or order number. This will allow us to look into your case and assist you more effectively. Please feel free to reach out at https://my.ishosting.com/en/tickets, and we will be happy to help resolve this matter.
Best Regards,
The is*hosting Team
Reply from is*hosting
Dear Customer,
Thank you for your feedback!
If you need any further assistance, feel free to reach out. We're always happy to help!
Best Regards,
The is*hosting Team
Easy and straightforward
I purchased a VPN server. Works as expected, no problems whatsoever. Process of setting up is smooth and automatic, takes just a few minutes.
September 20, 2024
Reply from is*hosting
Dear Customer,
Thank you for sharing your positive experience! We are delighted to hear that the setup process was smooth and that your VPN server is working as expected. Providing a hassle-free and efficient service is our priority, and it's great to know we’ve met your expectations.
If you ever need any further assistance, we are happy to assist.
Best Regards,
The is*hosting Team
Hello, Accept my deepest expressions of appreciation, respect and thanks.
Hello,
Accept my deepest expressions of appreciation, respect and thanks.
September 11, 2024
Reply from is*hosting
Dear Customer,
Thank you so much for your positive review! We’re very pleased to hear that everything is working perfectly and that your connection is stable 24/7. Your satisfaction is our top priority, and we’re glad our service meets your expectations.
If you ever need assistance or have questions, don’t hesitate to reach out. We’re always happy to help!
Best Regards,
The is*hosting Team
Reply from is*hosting
Dear Customer,
Thank you for your positive feedback! We're thrilled to hear that everything is working perfectly and that your connection is stable 24/7. Your satisfaction is our top priority, and we're glad to know that our service is meeting your expectations.
If you ever need any assistance or have any questions, please don't hesitate to let us know. We're always ready to help!
Best Regards,
The is*hosting Team
No Revenue Refund
For my part I do not suggest buying anything on this site since I have been waiting for months for a refund of my account balance because their servers were slow to be activated but when you go to pay something they charge you more than what is in the order another detail is that they responded but they tell me that they do not issue refunds but this does not come out at any time when you go to pay.
September 6, 2024
Unprompted review
Reply from is*hosting
Dear GC,
Thank you for your feedback. We sincerely apologize for the inconvenience you’ve experienced while using our service.
I would like to clarify that, according to our terms of service, refunds for the unused account balance are not provided. We strive to make this information as accessible as possible throughout the order process to avoid any misunderstandings.
Regarding the issue with server activation delays and discrepancies in payment amounts, I understand your concerns and would like to assist you in resolving this matter. Please create a support ticket so that our team can review your case in detail and offer possible solutions.
Once again, we apologize for the inconvenience caused and hope we can help resolve this situation.
Best regards,
The is*hosting Team
excelant job
September 5, 2024
Reply from is*hosting
Dear Customer,
Thank you for the great feedback! We're happy to know you're satisfied with our service. If you need any assistance, feel free to reach out!
Best regards,
The is*hosting Team
Feedback from a satisfied customer
great service I liked everything I will use only them from now on
September 3, 2024
Reply from is*hosting
Dear Serega,
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service and plan to stick with us. If you ever need any assistance or have questions, don't hesitate to reach out. Looking forward to continuing to serve you!
Best regards,
The is*hosting Team
Reply from is*hosting
Dear Customer,
Thank you for your review! We're glad to hear you're happy with our service. If you ever need any assistance or have questions, feel free to reach out. Thanks for choosing us!
Best regards,
The is*hosting Team
Please Don't waste money
I have had a very poor response from this ishosting.com. I had taken a Virtual Private Server, which works very poorly. When I tried to create a ticket and contact the help center, I received no response. It’s just a waste of time. The support here is also poor. It’s a waste of time and money. Please, please don’t waste your money here
August 22, 2024
Unprompted review
Reply from is*hosting
Dear Ch,
Thank you for your feedback. We are sorry that you have had this impression of our service. We have reviewed our system and found no ticket that has gone unanswered. It is possible that there was an error or misunderstanding.
Unfortunately, without your details, we cannot identify you as a customer and investigate the situation further. Please contact us at support@ishosting.com, providing your contact information or ticket number if you have one. We will review all the information and do our best to assist you quickly.
We appreciate your understanding and are here to help.
Best regards,
is*hosting Support Team
It is a great hosting platform.
August 13, 2024
Reply from is*hosting
Dear Customer,
Thank you for your kind words! We're thrilled to hear that you're enjoying our hosting platform.
Best regards,
is*hosting Team
helpful for me
December 9, 2023
Reply from is*hosting
Dear Alexey,
Thank you! We're happy to know that our service has been helpful to you.
Best regards,
The is*hosting Team
Excellent
I purchased a VPS server. It was delivered promptly. The server works without failures. I am satisfied.
August 9, 2024
Reply from is*hosting
Dear Aleksandr,
Thank you for your excellent feedback! We're thrilled to hear that your VPS server was delivered promptly and is running smoothly without any issues. Your satisfaction is our priority, and we're glad to have met your expectations.
Best regards,
The is*hosting Team
I bought a vpn
I bought a vpn, we did few test in our offices, but the network wasn't fast enought, we were expecting at least 20 Mbps we were having 2 or 3 Mbps,
So after less than 1h of usage i ask for a refund due to the bad quality provided,
and here is the joke start, they told me that if I want to be refund I need to go into their office in person to get being refund (and not refund a 100%), so basically is a like a scam, they have the ability to take your money by multiple way, but to refund they didn't how how to do it..
so avoid it.....
August 15, 2024
Unprompted review
Reply from is*hosting
Dear Julien,
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that our VPN service did not meet your expectations and for any inconvenience.
We understand how frustrating it must have been to experience slower-than-expected speeds during your tests. Providing a high-quality service is our top priority, and we regret that we fell short in this instance.
I would like to clarify that all our servers operate at the advertised speeds. However, sometimes, if a server is located far from your physical location, this distance can impact the network speed. It might be beneficial to switch to a server closer to your location to improve performance. Our support team is ready to assist you in selecting a more optimal server if needed.
Regarding your refund request, it is not our policy to require in-person visits for refunds. It seems there may have been some miscommunication, and we sincerely apologize for the confusion. Typically, our refund process is handled online or via support tickets to ensure convenience for our customers. We would like to make things right and assist you with your refund as quickly as possible.
Please reach out to our support team directly at support@ishosting.com, and we'll work with you to resolve this matter promptly. We value your business and hope to have the opportunity to restore your confidence in our services.
Thank you for your understanding.
Best regards,
The is*hosting Team
test period doesn't require credit card
August 8, 2024
Reply from is*hosting
Dear Dark,
Thank you for your feedback! We're glad you appreciate that our test period doesn't require a credit card. It's important to us that you can try our service with ease and without any commitment.
Best regards,
The is*hosting Team
The high-speed and stable service
The high-speed and stable service with great support via chat.
August 8, 2024
Reply from is*hosting
Dear James,
Thank you for your feedback! We're thrilled to hear that you're enjoying our high-speed and stable service, and that our chat support has been helpful for you.
Best regards,
The is*hosting Team
Good service with great support team
Many available servers in different countries. The service is at a high level, servers are launched quickly, and support will always help if necessary.
August 6, 2024
Reply from is*hosting
Dear Customer,
Thank you for your kind words! We're pleased to hear that you're enjoying the variety of servers we offer in different countries and that our service meets your expectations. It's great to know that our support team has been helpful and that your servers are being launched quickly. We appreciate your feedback!
Best regards,
The is*hosting Team
Best personal private VPN
Best personal private VPN. Service work a stable, uptime 100%, speed download and upload is high.
Server in use 2 month, impressions are positive. I can recommend this provider.
June 15, 2024
Unprompted review
Reply from is*hosting
Dear Nickolay,
Thank you for your excellent feedback! We're delighted to hear that you're enjoying our personal private VPN, with stable service, 100% uptime, and high download and upload speeds. It's great to know that after 2 months of use, your impressions are positive. We appreciate your recommendation!
Best regards,
The is*hosting Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.