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is*hosting Reviews 256

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers had a great experience with this company. Many customers consistently praise the service for its reliability, speed, and overall excellent performance, highlighting that everything works as advertised. The staff is frequently described as polite, friendly, and genuinely caring, providing top-notch support and making interactions pleasant and straightforward. Reviewers appreciate the responsive, patient, and helpful customer and technical support teams, who guide them through processes and ensure everything is properly configured. However, some people were dissatisfied with aspects of customer service, mentioning slow replies, conflicting information from different agents, or a lack of meaningful investigation into issues. Additionally, a few customers reported issues with account access, such as being locked out or experiencing continuous reboots of their virtual private servers, and found the website interface confusing for setup.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its quality, speed, and professional support.... See more

User experience

Consumers find the user experience to be positive, with many reviewers reporting a smooth and seamless... See more

Customer service

Users describe ambiguous interactions with customer service, with many praising the support team for being... See more

Website

Reviewers highlight ambiguous aspects of website functionality, with some customers praising the hosting and... See more

Staff

Clients share positive opinions on staff, highlighting their helpfulness and professionalism. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using their ecosystem for a while now, and everything works exactly as advertised. Specifically, the $25/month VPS is worth every penny. The performance is flawless with absolutely no lag,... See more

Company replied

Rated 5 out of 5 stars

Hello everyone, There are many companies on the market offering VPS and dedicated server services, but is*hosting is truly special. These guys go above and beyond to deliver top-notch service... See more

Company replied

Rated 5 out of 5 stars

Took crypto. Nice Ther was no console from within there user pages to get at VPS. No extetnal firewall but the service was fine and fast and polite service team. They now say they have a cons... See more

Company replied

Rated 5 out of 5 stars

I had a really smooth experience with ishosting from start to finish. Setting up my VPS hosting can sometimes feel overwhelming, especially when you run into technical steps you do not expect, b... See more

Company replied


Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. e-Commerce Solution Provider
  5. VPN Service
  6. Website Designer

Written by the company

At is*hosting, we believe hosting should be simple, powerful, and worry-free. Whether you're running a small personal project or managing a large-scale business, our mission is to provide high-performance, secure, and globally available hosting solutions that just work. With 20 years of experience and our own infrastructure spanning 40 countries, we’ve built a hosting environment that prioritizes speed, reliability, and flexibility. Unlike many providers, we own and operate our hardware – ensuring complete control over performance, security, and network stability. Our data centers meet Tier 3+ standards, guaranteeing maximum uptime and resilience. But great technology alone isn’t enough. What sets us apart is our customer-first approach. Our 24/7 support team doesn’t just answer tickets – they solve problems, proactively monitor performance, and ensure your hosting runs smoothly at all times. We believe that support should be fast, human, and genuinely helpful, not just a scripted response. Security is at the heart of everything we do. From free enterprise-grade DDoS protection to rigorous security policies, we go beyond the industry standard to keep your projects safe. We’re also committed to transparency – no hidden fees, no vague policies, just clear and honest service. Whether you need VPS, dedicated servers, private networking, or custom hosting solutions, we’re here to help. Join thousands of businesses and developers who trust is*hosting for their global hosting needs and experience the difference a truly customer-focused hosting provider can make. Fast. Secure. Reliable. That’s is*hosting.


Contact info

Promotion box for is*hosting

Reliable Hosting for Your Needs

Boost Your Business with VPS, Dedicated Servers, and VPN Solutions!

4.2

Great

TrustScore 4 out of 5

256 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

takes long time to reply.

takes long time to reply.

July 19, 2024
is*hosting logo

Reply from is*hosting

Dear Customer,

Thank you for your feedback. We regret that your experience with our service did not meet your expectations. Your opinion is very important to us, and we are always striving to improve our services based on customer feedback.

We would like to inform you that port 25 is closed on our servers for email distribution. This measure is aimed at preventing spam and misuse of our servers for malicious purposes. We understand that this may cause inconvenience, but we assure you that this step helps ensure the security and reliability of our services for all users.

Please note that we do inform our customers about the closure of port 25 before they place an order.

If you have specific issues or questions related to using our service, please contact our support team at https://my.ishosting.com/en/tickets. We will gladly assist you and find a solution that meets your needs.

Once again, thank you for your feedback. We appreciate your patience and understanding and hope that we can improve your experience with our service in the future.

Best regards,
The is*hosting Team

Rated 5 out of 5 stars

Good guys

I've been working with them for a year now and I'm happy with everything. Technical support responds and helps with all questions, convenient methods of replenishment, stable work.

July 23, 2023
Rated 5 out of 5 stars

Excellent hosting for adequate money

I have been using it for about 4 years. The stability of the VPS is on top. I use it for different purposes and never had any problems. Tech support responds according to their regulations. Minus for me only one - OS reinstallation only by ticket.

July 20, 2024
Rated 5 out of 5 stars

Good vps provider

I use the minimum power vps service, everything is fine. There are no technical or support complaints. They even sent an email notification when OpenSSL vulnerability was found.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Happy with my experience

Have been with the service provider for almost 6 months now and am very much satisfied with my experience. Good quality. Brilliant customer service, very fast and responsive.

June 14, 2024
Rated 5 out of 5 stars

W service

They are such a good service. I personally used the vps and even the cheapest one is really good. There support is also AMAZING I got all the help I needed to get my vps working

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

Stable virtual server

Stable virtual server, using it for half a year by now. Plenty of payment options and server locations, fast support response even on holidays. Hypothetically, could be nice to have more options for the server upgrades/adjustment, as of now changes are mostly managed via appeal to support as well.

April 22, 2024
Unprompted review

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