Our Repair Cafe (A Ringwood Charity) needed a reliable, easy to use PAT Tests instrument for use at our events and we needed a great supplier so as we had no hassles with its purchase and on-going sup... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brilliant service from start to finish. Delivery was fast and they use DPD which i find is the best courier out there. The price was the best around and it even came with a free gift. Had a sligh... See more
Company replied
The driver didn’t bother to knock on the door he just left it in a vulnerable location Fortunately we saw him by the time the front door was opened he had gone This is not acceptable especially... See more
Company replied
Really impressed - ordered a thermal imaging camera at a price that couldn't be beaten anywhere else. Received a polite phone call a little later to apologise for the free accompanying case being... See more
Company replied
Company details
Written by the company
Instrument Sales and Services (isswww.co.uk) is one of the UK’s premier websites for simple, no nonsense, purchasing of electrical test equipment, should you need to source brand leading equipment and require it in a hurry at the right price please do give us a try. We have made the process of buying as straight forward as possible to make the time from selection to check out as short as we can.
Contact info
Unit 2 Diamond Point, Diamond Rd, NR6 6AN, Norwich, United Kingdom
- 0800 0224 060
- sales@isswww.co.uk
- isswww.co.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The instrument was found to be ok and…
The instrument was found to be ok and fit for purpose.
December 11, 2023
Reply from Instrument Sales and Services
Hello Stephen
Many thanks for your review of our services, we are glad that the product met with your expectations, please call and see us again soon.
Kind Regards
The ISS Team.
Great service👍✨I would like to say…
Great service👍✨I would like to say excellent service of this company , I highly recommend , will buy again in future .
Thanks for all:
November 30, 2023
Reply from Instrument Sales and Services
Hello Kamran
Thank you kindly for your excellent 5* review of our service to you and for your recommendation, this means a lot to us.
We certainly hope to see you again soon.
Kind Regards
The ISS Team.
Best price, look no further
Best price, Black Friday special and bonus fluke items. Quick delivery via DPD and professional site
November 27, 2023
Reply from Instrument Sales and Services
Hello Mr Ward
Thank you so much for your excellent 5* review of our services. We are glad you liked the bundled free gift, it's our way of showing our appreciation for your business. Hope to see you again soon
Kind Regards
The ISS Team.
Reply from Instrument Sales and Services
Hi Jonathan
Many thanks for taking the time to review our services to you and for your excellent 5* review. We look forward to seeing you again very soon.
Kind Regards
The ISS Team.
Helpfull friendly & always keeping…
Helpfull friendly & always keeping comuncation going so you know if any problems with stock. great very helpful.
November 23, 2023
Reply from Instrument Sales and Services
Hello Peter
Helpful and friendly is certainly what we strive for, so thank you very much for your gratitude we really appreciate it.
We look forward to providing you with more of the same soon.
Kind Regards
The ISS Team.
Unmatched reliability and excellent…
Unmatched reliability and excellent communication. My item was delivered the following day. Was very pleased
November 23, 2023
Reply from Instrument Sales and Services
Hello Kamunya
That's a fantastic accolade, thank you so much it means a lot to us. We certainly look forward to seeing you again soon.
Kind Regards
The ISS Team.
Fast delivery good value
November 21, 2023
Reply from Instrument Sales and Services
Hello Guy
We are glad that our services met with your expectations, many thanks indeed for sharing your experience.
We look forward to providing you with more of the same soon.
Kind Regards
The ISS Team.
Great service and fast delivery
Great service and fast delivery! Very happy with my order. Would highly recommend isswww.co..uk 👍👍👍
November 28, 2023
Unprompted review
Reply from Instrument Sales and Services
Hello Dan
Many thanks indeed for your excellent review of our service to you we really appreciate it, we look forward to seeing you again soon.
Kind Regards
The ISS Team.
Brilliant service, great price
Came exactly when expected, and had a freebee volt pen. Very happy
November 19, 2023
Reply from Instrument Sales and Services
Hello Mike
Glad you liked the little gift and many thanks for your custom, we greatly appreciate it. We look forward to seeing you again soon.
Kind Regards
The ISS Team.
Great customer service
Great customer service. Product arrived on a timely basis. Would definitely use isswww again.
November 17, 2023
Reply from Instrument Sales and Services
Hello Pete
Thank you so much for sharing your experience of our services and for your excellent 5* review, we greatly appreciate it.
Please call again soon.
Kind Regards
The ISS Team.
Reply from Instrument Sales and Services
Jello Ken
We are glad that our prices were to your liking, thank you for taking the time to review our services. Please call and see us again soon.
Kind Regards
The ISS Team.
Reply from Instrument Sales and Services
Hello Ian
Many thanks for sharing your experience and for your excellent 5* review, we hope to see you again soon.
Kind Regards
The ISS Team.
Faultless service from start to finish
Faultless service from start to finish. Great price and communication, safely packaged and fast delivery.
Very satisfied.
November 18, 2023
Unprompted review
Reply from Instrument Sales and Services
Hello Kevin
Thank you so much for that glowing accolade, it means a great deal to us. If you're happy then we're happy, it's what we aim for so please call and see us again soon.
Kind Regards
The ISS Team.
Reply from Instrument Sales and Services
Hello ANdy
We certainly do try, so thank you for your appreciation and your excellent 5* review.
We hope very much to see you again soon.
Kind Regards
The ISS Team.
Item delivered promptly
Battery tester delivered promptly, well packaged & undamaged. All as described. It seems to do the job well
November 12, 2023
Reply from Instrument Sales and Services
Hello David
Many thanks indeed for taking the time to review our services to you, we are glad that everything met with your expectation.
Please call and see us again soon.
Kind Regards
The ISS Team.
Excellent Recommended
November 2, 2023
Reply from Instrument Sales and Services
Hello Patrick
Thank you so much for your positive review of our services and for your excellent 5* review, we greatly appreciate it.
Hope to see you again soon.
Kind Regards
The ISS Team.
Test Leads
Product was delivered fast and well protected.
Test leads look good quality.
Time will tell.
November 10, 2023
Reply from Instrument Sales and Services
Hello Deborah
Thank you so much for your excellent 5* review of our services to you, we are confident you will find these leads of fantastic quality and durability for the price. We'd love to see you again soon.
Kind Regards
The ISS Team.
Reply from Instrument Sales and Services
Hello Joe
We are so glad that you found the product useful and of good quality, thank you for sharing your experience and we hope to see you again soon.
Kind Regards
The ISS Team.
Ordered and delivered quickly.
November 2, 2023
Reply from Instrument Sales and Services
Hello Robert
Many thanks for your review of our services and for your excellent 5* rating, it means a lot. We hope to see you again soon.
Kind Regards
The ISS Team.
I found the testers on-line
I found the testers on-line. The website was easy to use and at a great price. Ordering was good as was the communications letting me know how my order was doing. It arrived the following day! Brilliant service.
October 30, 2023
Reply from Instrument Sales and Services
Hello Graham
Thank you so much for that glowing accolade we really appreciate it and we look forward to seeing you again soon.
Kind Regards
The ISS Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.