IsuiT Reviews 1,607

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often highlighting Italian designer clothing and premium materials at very reasonable prices. Many consumers appreciate the fast and efficient delivery service, with items arriving quickly and well-packaged, even for international orders. The overall service is frequently described as excellent, making transactions smooth and enjoyable. However, some customers also noted issues with product descriptions, mentioning discrepancies between website images and received items, or a lack of detailed sizing information. A few people experienced problems with incomplete items, such as blazers arriving without buttons or buttonholes, requiring additional tailoring. There were also occasional mentions of high shipping fees and difficulties with import duties.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers frequently praise the... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of Italian designer clothes,... See more

Price

People report positive experiences with price, consistently praising the reasonable and great prices offered.... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the great and fantastic... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speed of delivery, with... See more

Based on these reviews

Rated 5 out of 5 stars

Fabulous Service. Fabulous pricing. Top notch, Italian designer clothes for very reasonable price. Transaction was smooth, and the shipping was extremely fast and arrived without any issues. Everythin... See more

Rated 5 out of 5 stars

I've made multiple purchases from ISuit. Great merchandise at attractive prices. The staff is very helpful. The items arrive extremely quickly, and very well packaged. I'm an international purchas... See more

Rated 5 out of 5 stars

As an American, I only dreamed of Napoliani italian tailoring. iSuit Avera SA has made this a reality. I wear all of their clothing constantly and everyone asks - where did you find that. iSuit fou... See more

Rated 5 out of 5 stars

I'm living South Korea and I have been purchasing various clothing items from ISUIT for over five years. ISUIT carries a wide range of products, including Kiton, one of the finest Italian brands... See more


Company details

  1. Online Marketplace

Written by the company

At IsuiT, true luxury is not something you simply wear – it is something you live. It is the quiet confidence of a perfectly tailored silhouette, the story woven into a rare fabric, and the legacy of hands that shape beauty with time‑honoured craftsmanship. We are not an atelier or a generic retailer; we are a pure B2C player. The ultimate point of reference for those who love classic and sartorial menswear. For the man who appreciates true Made in Italy, there is no comparison between us and the rest of the world: we are the leaders, the number one, without compromise. Born from Porcamo Srl in 2014, IsuiT was created with a mission that goes beyond commerce: to become the global ambassador of the incomparable craftsmanship of Made in Italy. We go beyond trends to celebrate heritage, working exclusively with the finest brands in the sector: Kiton, Cesare Attolini, Isaia, Marco Pescarolo, Luigi Borrelli, Barba Napoli, Brunello Cucinelli, Santoni, Zilli and other masters of the craft. Each brand in our selection represents a chapter in the great narrative of Italian style, chosen for its uncompromising commitment to quality, innovation and timeless elegance.

Free Shipping above 400€ - FedEx/UPS/DHL Express delivery

Delivery typically in 3 to 5 business days.

Delivery typically in 3 to 5 business days.
Free Shipping Worldwide on all orders over 400€ with FedEx/DHL/UPS INTERNATIONAL PRIORITY

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

No Return is possible

I read that other customers had also a lot of issues with this seller, for example Isuit is telling that he did not receive the returned item. I can totally confirm this. I think Isuit is telling that he did not receive the return item so that he do not need to pay the money back. I recommend do not buy something from this seller!

July 5, 2024
Unprompted review
IsuiT logo

Reply from IsuiT

Ciao Francesco,
thanks for the fake story you are telling. Same story of a previous comment of yours.
You claim you sent a package back for refund but you don't have a tracking number and we have never received the package back. We are talking of about 200€ that we will refund you with pleasure as soon as we receive your package back.
We are a legit business and we have no interest in doing such things you are writing.
Best Regards
IsuiT

Rated 5 out of 5 stars

Very happy with the order and the fast…

Very happy with the order and the fast delivery. Got the wrong size of the shirt, emailed and got feedback after less than 24h, sent the shirt back and got a new one sent within 3 days. Very professional company and customer service

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Best online servise !!!

I have never met a better online service. The size of the sneakers didn't fit, I returned them! and received others in 2 days. Many thanks to Andrea! very responsive and caring. Isuit you are the best!

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

A Quality Service

It has been always a pleasure to acquire items from Isuit. Being able to buy brands of the highest quality at very attractive prices is unbeatable, also their speedy delivery and attention to detail is something to admire.
Thank you Isuit for making the difference

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Best italian mens apparel source

My experience is great with IsuiT being a regular visitor and customer. Superb fast delivery times. Quality is as expected, no surprises and attention given to further product details requested has been alwaya very good. Hope the company does broaden their covered brands. So far by preferred italian men apparel source.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Andrea

Andrea, thank you very much. I received the product. Beautifully packaged. Everything is of high quality. I will order from you constantly.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Promo code

Attractive price for high end clothes. The product I bought arrived today in perfect condition. I'm quite satisfied to the product. But remember to check if there is any extra discount. I found a discount code on instagram ,published nearly one month ago, after I purchased my product. Actually, I totally understand that I may cannot do a price-match, I just asked to check. The staff said the code is sent after first purchase and for old customers, but I tried again, clean my cookies, and add my product again, then apply the code, it still works for new customers

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Good quality, service is perfect

I ordered 13 jeans and payed 1300 euro. I had to send 8 back. Refund of 800 euro without any problems. The 5 jeans from Tramarossa were really nice and very cheap. I wouldn't give them a five star, because they will have more customers. But they deserve it.

January 10, 2024
Unprompted review

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