I recently purchased used Polycom VVX 411 and open-box Avaya 9611Gs from ITAD Store, and I’m really impressed. Both phones were very reasonably priced, especially considering the excellent condition t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They are very professional with there services. Outstanding customer care and also my hp desktop computer works really well. I am going to get another one next year too. Thank you ITAD AFRICA STORE! Y... See more
Great people. Bought a refurbished monitor and it came in perfect condition. The included power cable was faulty, and when I contacted the company about it they called me and sorted me out despite me... See more
First time buying from ITAD Store and everything was a positive experience.The service was amazing,constant communication,from start to finish. I received my DELL really fast and it's in such a beauti... See more
Company details
Written by the company
ITAD Store is a South African retailer specialising in refurbished, open-box, aged and legacy IT systems, driven by a clear commitment to circular IT and responsible technology stewardship. We give organisations and individuals access to reliable, affordable equipment while extending the life and value of IT assets that would otherwise be overlooked or prematurely discarded. We keep things practical and honest: recover business-grade hardware, refurbish it properly, and return it to the market with confidence. Alongside our refurbished range, we also supply carefully sourced new open-box and aged stock for customers who need modern capability at a reduced cost, without straying from sustainable procurement principles. Circularity is the backbone of how we operate. Every device we refurbish or redirect into the market limits unnecessary manufacturing, keeps valuable components in use, and reduces the mounting e-waste burden across Africa. We treat technology with respect, and we believe in a future where IT equipment is used longer, maintained better, and valued more responsibly. Our catalogue includes enterprise-grade servers, desktops, laptops, networking gear, and peripherals—tested, certified, and ready for dependable service. Whether refurbished or open-box, every product is curated to ensure performance, reliability, and affordability. ITAD Store stands at the intersection of practicality and progress. We preserve the best of tried-and-tested technology while enabling a more resource-efficient, sustainable way to procure IT. Choosing ITAD Store is choosing smarter spend, stronger value, and a circular IT economy that works for South Africa.
Contact info
Unit 2, Cerimele Complex, 55 Adriana Cres, Rooihuiskraal, Centurion, 0154, 0154, Centurion, South Africa
- 0103351852
- info@itad.africa
- itad.store
4.7
Excellent
585 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service was swift and the item was in…
Service was swift and the item was in good conditions
February 24, 2026
Good product and great customer care.
February 25, 2026
Great people
Great people. Bought a refurbished monitor and it came in perfect condition. The included power cable was faulty, and when I contacted the company about it they called me and sorted me out despite me being a bit of Karen about the matter. Thank you guys so much and sorry if I caused any trouble. If need any tech in the future, I will for sure be perusing your store.
February 6, 2026
Unprompted review
Great customer service
Great customer service after helping me navigate an exchange. That's always deserving of 5 stars.
January 27, 2026
Order went nice and smooth
Order went nice and smooth. It took 2 days for delivery. Dell WS arrived intact.
January 27, 2026
The company kept me updated about my…
The company kept me updated about my order. When there were delays, they immediately made contact with me to let me know there was a delay due to matters beyond their control. They communicated with me via email, text message and called, when needed. I had great experience with this company and will definitely purchase from them again. My laptop arrived in excellent condition and thoroughly protected to prevent any damage.
January 26, 2026
Trusted purchased two servers from them…
Trusted purchased two servers from them am happy with the products, I will recommend if someone needs electrical appliances
January 26, 2026
Refurb B618 Router
The refurbished B618 Router was delivered on time. The price was fair on this item. Works well. Thanx guys. Keep up the good work. Will recommend the company any time.
January 26, 2026
Excellent Communication
Not only did they deliver on time, but within half an hour of receiving my item I got a call to confirm that all was in order.
December 28, 2025
The product purchased does not work
The product purchased does not work. No refund or returns ???
December 30, 2025
It was easy to order on your website…
It was easy to order on your website under the payjustnow app
January 7, 2026
An extremely efficient electronics…
An extremely efficient electronics store with highly honorable business ethics.
I bought an 8gb Ddr4 dimm from this store for my desktop pc (which turned out to be the incorrect type of ram as it was stated on the ad that it is 'server' ram) and me being somewhat technologicaly challenged bought anyway, well the person(Morne) that was in communication with me regarding my mistake sent me the correct ram AFTER I explained what happened, he must be the most helpful person I've ever met-wish the world could have more people like him in it-THANK YOU MORNE for all your help and professionalism 👍🏻🙏🏻
January 4, 2026
I Baught from them 4 times already
I Baught from them 4 times already, everytime a great exprience, thank you Morne for always helping and even going out of your way.
January 3, 2026
Excellent service.
December 30, 2025
Excellent service!
I purchased a monitor, and I received it well before the expected delivery date. The item has very minimal scratches.
Morne's service was excellent! He took the time to explain how the item works and which one was better suited to my needs. I am impressed and will definitely recommend ITAD to anyone who is looking for refurbished IT equipment.
December 28, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.