I recently purchased used Polycom VVX 411 and open-box Avaya 9611Gs from ITAD Store, and I’m really impressed. Both phones were very reasonably priced, especially considering the excellent condition t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They are very professional with there services. Outstanding customer care and also my hp desktop computer works really well. I am going to get another one next year too. Thank you ITAD AFRICA STORE! Y... See more
Great people. Bought a refurbished monitor and it came in perfect condition. The included power cable was faulty, and when I contacted the company about it they called me and sorted me out despite me... See more
First time buying from ITAD Store and everything was a positive experience.The service was amazing,constant communication,from start to finish. I received my DELL really fast and it's in such a beauti... See more
Company details
Written by the company
ITAD Store is a South African retailer specialising in refurbished, open-box, aged and legacy IT systems, driven by a clear commitment to circular IT and responsible technology stewardship. We give organisations and individuals access to reliable, affordable equipment while extending the life and value of IT assets that would otherwise be overlooked or prematurely discarded. We keep things practical and honest: recover business-grade hardware, refurbish it properly, and return it to the market with confidence. Alongside our refurbished range, we also supply carefully sourced new open-box and aged stock for customers who need modern capability at a reduced cost, without straying from sustainable procurement principles. Circularity is the backbone of how we operate. Every device we refurbish or redirect into the market limits unnecessary manufacturing, keeps valuable components in use, and reduces the mounting e-waste burden across Africa. We treat technology with respect, and we believe in a future where IT equipment is used longer, maintained better, and valued more responsibly. Our catalogue includes enterprise-grade servers, desktops, laptops, networking gear, and peripherals—tested, certified, and ready for dependable service. Whether refurbished or open-box, every product is curated to ensure performance, reliability, and affordability. ITAD Store stands at the intersection of practicality and progress. We preserve the best of tried-and-tested technology while enabling a more resource-efficient, sustainable way to procure IT. Choosing ITAD Store is choosing smarter spend, stronger value, and a circular IT economy that works for South Africa.
Contact info
Unit 2, Cerimele Complex, 55 Adriana Cres, Rooihuiskraal, Centurion, 0154, 0154, Centurion, South Africa
- 0103351852
- info@itad.africa
- itad.store
4.7
Excellent
585 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Good
I couldn't find the parts I needed, but I finally, after days of searching, found them on the ITAD Store!
I ordered them, and the delivery time was fast,; the product was better than expected.
December 8, 2025
Unprompted review
Got my product in good shape
Got my product in good shape, still new I am surprised they said scratches , it arrived early than I expected, order on 27 November 2025 arrived on 29 November 2025, Saturday. I will order again happy 😁
November 30, 2025
Unprompted review
Once again a Great Secondhand Server…
Once again a Great Secondhand Server for a even Greater Price. Thank you ITAD for going the your extra mile and always giving an above professional Service.
Kind regards,
Kallie Volschenk
November 26, 2025
Speedy service and delivery.
I've ordered a few items from ITAD and their service has been great, delivery happens in 2-3 days and invoice emailed promptly as well.
November 25, 2025
Fast and convinient
Thanks to ITAD the delivery was quick and the Router works just fine
November 25, 2025
Perfect experience
Perfect experience - I bought a refurbished monitor and I'm very happy with my purchase (holding thumbs it lasts for a long time).
Great product (so far)
Good communication from seller
Stress free process - easy and customer friendly
Excellent delivery - delivered on time and very well packaged so as to prevent any damage during delivery.
November 25, 2025
Item was as expected and i love it
Item was as expected, delivery was super fast and i love what i brought from Itad.
November 24, 2025
Good Service
Good Service
Have order from them on multiple occasions and they always willing to assist, delivery was also quick and products in good working order as advertised.
November 24, 2025
They are very professional!
They are very professional with there services. Outstanding customer care and also my hp desktop computer works really well. I am going to get another one next year too. Thank you ITAD AFRICA STORE! You won’t regret buying from ITAD. They are amazing! Super happy customer!
October 26, 2025
Everything just went well
Everything just went well. Bought an Optiplex and it is working like a bomb
October 26, 2025
Great Service From Both Itad JHB…
Great Service From Both Itad JHB (Morné) and the wonderful team Itad CPT always willing to assist!
February 3, 2025
Unprompted review
My experience with this company was…
My experience with this company was amazing! :)...Perfect customer service. I had ordered gaming headsets not realizing that this headsets was not compatible with my phone, I then had to return the goodies. Even though I was at fault the workers went out of their way to give me the perfect gaming headsets for my phone. They were super patient, super kind and made sure I was satisfied. I am super grateful and will definitely be purchasing more items from the store in the near future. Thanks again ITAD Africa, you guys rock. ;)
November 12, 2025
Unprompted review
SOLID ROBUST NETWORKED DESKTOPS
I bought 3 HP desktops for heavy duty use for the PC center at Bloekombos. Full functionality required me to be nit-picky and Mr Booley was gracious in dealing with demands of PCs on networks that even included power supply models. All three PCs and extra equipment are running flawlessly and robustly till now (November 2025) and they reflect the flexibility, dependability and full integrity of Mr Booley's service.
November 24, 2024
Unprompted review
A company that goes the extra mile...
First time buying from ITAD Store and everything was a positive experience.The service was amazing,constant communication,from start to finish. I received my DELL really fast and it's in such a beautiful condition for 2nd hand. I had some minor issues,but Mu-een from the Cape Town branch resolved it super fast,its people like him,that has gotten ITAD Store a customer for life. I would recommend ITAD to everyone.
November 10, 2025
Unprompted review
I have dealt with ITAD for a while now
I have dealt with ITAD for a while now, they always go out of their way to help/occcomodate as needed, i would recomend them to anyone and everyone without the slightest reserve, Recently my R730 Dell server took a lightening hit, they accomodated a barebone chassis for me to rebuild at a fair price, they on the "good guys" list for sure
November 7, 2025
Unprompted review
Exceptional service and unbeatable…
Exceptional service and unbeatable value!
I had such a great experience shopping at ITAD Store. Their prices on monitors, laptops, and refurbished tech are honestly some of the best you’ll find, and the quality exceeded my expectations. The team is friendly, knowledgeable, and quick to help with any questions. Delivery was fast and everything arrived in perfect condition.
If you’re looking to upgrade your tech without breaking the bank, ITAD Store is definitely the place to go. Highly recommended!
November 5, 2025
Unprompted review
Speedy delivery of the item.
Speedy delivery of the item and very happy with it, and being 2nd hand, it's still in excellent condition and works properly
October 27, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.