Much the same criticisms as others. Took my £££ and then nothing. Didn't reply to many e-mails. Phone on permanent answering machine. Dreadful company. Avoid at all costs. (I later found what I needed... See more
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See what reviewers are saying
Applied for a CCJ (19/01/2022) after this company ignored a Court Claims Letter requesting a refund. pegperegobatterytoys.co.uk and giftsforkidsonline.co.uk Bought three batteries. Two cases were i... See more
This company & a few others that operate under NR1 trading took our order and promised delivery on a set date. Nothing arrived. It is impossible to contact them, I've left multiple emails / call back... See more
Conman, the only reason I got part of my order delivered is because I involved PayPal. He was seen to be communicating when PayPal were involved so they closed the case considering it "resolved"! Soon... See more
Company details
Contact info
Lower Clarence Road, NR1 1HD, Norwich, United Kingdom
- italianbatterytoys.co.uk
1.4
Bad
44 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Absolutely great company and product
Absolutely great company and product. Communicated through lockdown and went above and beyond with making sure I got the product on time. Kids are loving it and happy kids makes happy parents. Thank you Jack in particular. Great service, easy 5 stars
June 30, 2020
Unprompted review
Ordered some parts for the kids toys
Ordered some parts for the kids toys, delivery ect was excellent, 6 months later they had a fault, one Email later problem resolved and new parts sent, couldn't of asked for any better service. Deffo going to use them again.
June 3, 2020
Unprompted review
Needed a delivery ASAP for my…
Needed a delivery ASAP for my grandaughters birthday,was delivered next day as promised
April 20, 2020
Unprompted review
AVOID at all costs. Appalling company
One star is one star too many.
This company also has another website called Kids Electric Cars . They are both trading under the same name NR1 tradings and are based in Norwich.
I naively paid over £1300 without doing any research on them at all and boy do I regret it.
Because of where I lived they decided after confirming sale that they wanted an extra £80 to deliver my goods and begrudgingly I agreed. This was via email and I was waiting for them to send me details so I could pay it.
From this point onwards I had no response from them at all. I rang every single day several times and phone was never answered only by an answer phone message. Multiple messages left and no reply ever. I also used the webpage contact form and still no reply. The same with emails. Zero response.
I eventually managed to get a response on the online chat option and that experience was akin to pulling teeth. I literally went around and around in circles over several days often being ignored as soon as I gave them my order number. After many false promises and literally hours wasted having disjointed and painful communication with them in this way and after me mentioning I was going to take proceedings against them if they didn’t sort the issue out I was told they were just going to refund me.
They duly did but lesson learnt.
I would NEVER ever buy or attempt to buy anything from either company ever again.
They are an absolute disgrace in both the way they behave and in the attitude they have.
AVOID at all costs.
DISGRACEFUL COMPANY
April 17, 2020
Unprompted review
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