Product was delivered in great condition and within expected timeframe. Packing was better than anywhere else imo. Reasonable price as well.
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See what reviewers are saying
I regularly pre-order Switch games from Itemdrop, and they always provide excellent choice, service and prices. It’s great to find an online store where you can get a reply from a knowledgeable human... See more
Itemdrop are my favourite place to buy games - the last being Resident Evil Requiem, which was £5 cheaper than anywhere else AND came with the lenticular sleeve. Great prices, fast (and free!) shippin... See more
Would recommend to anyone ordering online - shame the shop is so far away from us as we'd love to visit! We've bought online several times recently, games have come quickly and well packaged. They hav... See more
Company details
Written by the company
GAMES, INTERESTS & PLAY! We provide Gaming, Geek, Pop Culture, Retro, Outdoor & Sports Goods! Welcome to Itemdrop Ltd, your one-stop shop for games, interests, and play. As a family-run business founded in 2010, we are passionate about all things gaming, geek culture, and collectibles. Our "Bricks and Clicks" approach allows us to serve customers both online via our website and marketplaces, as well as in-store at our East Devon location. We offer everything from classic 1980s gaming to the latest consoles, board games, tabletop RPGs, models, creative hobbies, merchandise, and electronics. Now, we're expanding into outdoor games, sports goods, and indoor games like darts! Our competitive pricing and dedication to great service make us a top choice for collectors, hobbyists, and casual shoppers alike. We love what we do—and it shows! Come visit us in-store or browse online to explore our ever-growing selection. TRADE-IN SERVICE Looking to declutter? We’re interested in video games, consoles, retro tech, toys, and pop culture merchandise from all eras! Even if items are broken or in need of repair, we may be able to repurpose them for spare parts. We also accept donations, with proceeds supporting local community events. Items We Accept: ✅ Video Games & Consoles ✅ Media Electronics ✅ Gaming Merchandise ✅ Cables & Wires ✅ Modern Pop Culture Toys ✅ Retro Toys ✅ LEGO ✅ Pokémon Cards ✅ Board Games REPAIR & MODDING SERVICES Having trouble with your electronics? We offer repairs for a variety of gaming and media-related devices, including: Overheating Issues Broken Disc Drives Game Boy Battery Replacement HDMI Port Replacement Disc Repairs …and more! Controller Modding Service Want to take your gaming to the next level? We offer controller modifications including: Custom Buttons & Thumbsticks Custom Paint & Shells Contact us to discuss your perfect setup! CUSTOM PC BUILDING SERVICE Looking for a high-performance gaming PC or a powerful workstation? Let us build your dream PC! Bespoke Builds for Gaming & Work Tailored to Your Budget & Needs Expert Advice on Components & Performance From entry-level to top-tier gaming rigs, we’ve got you covered. WEBSITE CREATION SERVICE Like our website? Let us build one like it for you! Whether you’re starting fresh or need a modern revamp, we provide: Custom Website Design Help Understanding SEO Guidance on General Admin & Usage Prices start from £500. Get in touch to discuss your needs! eBAY SELLING SERVICE Want to sell your items on eBay but don’t have the time or experience? Let us handle it for you! ✔ List your items professionally ✔ Handle photos and descriptions ✔ Manage buyer inquiries ✔ Handle shipping Commission Rates 35% for items under £30 30% for items £30-£99.99 25% for items £100-£299.99 20% for items £300+ Turn your clutter into cash with ease!
Contact info
11 Marine Place, EX12 2QJ, Seaton, United Kingdom
- +44129721935
- info@itemdrop.co.uk
- itemdrop.co.uk
My go-to shop for gaming.
Great shop, lovely staff. Great selection of stuff, good prices. My go-to shop for all things gaming!
April 19, 2023
Would recommend shop
Quick delivery, item arrived as described. Easy to use website. Would buy from again
April 8, 2023
Great business!
First time using this store, great prices, prompt delivery and would definitely recommend!!
March 24, 2023
It was my first order and i found them…
It was my first order and i found them through google. Item was in good condition, there was no damage on it. It was clear that package has never been opened.
March 13, 2023
Amazing Online Shop
Was a bit sceptical as I was placing my preorder of Like a Dragon: Ishin. But was put at ease after I placed the order and it was worth it as the game arrived on the morning of the release date. Amazing website with a lot of reasonably priced games and other merchandise, some of which I haven't seen advertised in the UK. Would happily order from them again and would recommend others to do so.
February 20, 2023
Reply from Itemdrop
Thank you Steven. It's always a bit of a leap of faith with unknown businesses on the web but we're doing what we can to reassure people we are legit. I'm glad you took the leap and we provided. We import directly from some overseas manufacturers so some of the items we sell don't have a big presence in the UK. There are more in store than on the website so if you're ever in Devon, we're just a little trip away.
A+ all around to this company.
Great prices on these kits and items very well packaged.
Just placed another order for a few more bits from the ranges available.
Well worth checking out the miniatures and such available from here.
Not a one i had heard about before and was very glad to have found this new source for good priced miniatures.
February 28, 2023
Quick service.
January 28, 2023
I had a query with my order and emailed…
I had a query with my order and emailed for some advice and had a Really helpful reply back from a lady named ilse
January 29, 2023
Super Fast Delivery
Great price and was delivered next day FOC! What more could you want from a company!!
January 20, 2023
Perfect!
Amazing price! Fast delivery! Excellent service. Will definitely buy from here again. Thank you so much!
January 19, 2023
Took a bit longer than expected to…
Took a bit longer than expected to arrive (10 days after ordering) and had very little in the way of communication, but absolutely no complaints about ease of ordering, packaging and choice of courier (Royal Mail).
January 22, 2023
Itemdropped the ball here.. is this a scam?
First time buying from Itemdrop and still waiting on news of my order placed on the 15th January.
The Managing Director replied to my first email to let me know the items paid for were "stuck in the supplier warehouse" however no follow-up since then and I am beginning to wonder if this is just a scam. The price seemed too good to be true.
If something changes I'll update the feedback. Sometimes with this lesser known retailers the only way to actually receive a response is by going onto Trustpilot. I'd really like a response and ideally the items paid for or if they aren't going to be delivered then my money refunded.
January 15, 2023
Reply from Itemdrop
Hi. Seems we're very good at not replying to you in a quick manner as it is now 4 months on from your order. I had rather dropped off the ball in terms of Trustpilot reviews as, as a small business of 3 people, I was prioritising other factors in the business to help streamline processes in the quiet months that start the year in our industry. Now some order has been introduced I'm back on it.
So I've spoken to my partner, the other Managing Director, and she informed me the whole situation was a bit of a mess. So here goes from my understanding; our Star Wars Legion items are half in stock and half held with our supplier (for dropshipping purposes if we run out of stock in-house as we only have limited space in our store). We usually keep enough in stock to deal with daily orders but on this day it seems our lower price (which was good and true) had been shared on social media so we had more orders than usual. We had sold through all we had in store so went to our supplier but found they had issues at their warehouse and had closed for a Toy Fair and didn't seem to get rolling again for 2 weeks. I believe you were informed of this, given a chance to cancel and told we would contact you if anything changed.
My wife chased and chased with the supplier for a couple of weeks with no change before you contacted us again to which our reply a couple of days later was definitely too late on this occasion. She doesn't remember why it took so long to reply, she remembers replying to the email you sent on the evening of this review but doesn't know why the email the day before this hadn't been replied to. It seems our issues tend to rise around the beginning of a month which could be a payday increase in sales issue as my wife is responsible for customer service, half our purchasing and 90% of sales so it might be taking her longer to reply. I will discuss this with her and see if we can't pass some of the customer services to our sole employee around the beginning of the month to help her time.
To finish off, I believe you were refunded, and offered the items at the same price again once our supplier had sorted themselves out which was emailed to you just 5 days after this review. I fully understand the frustration, fully understand we could do better and appreciate your time to offer us feedback so we can address the issues we might run into in the future. Thank you again.
Brilliant service and received on time…
Brilliant service and received on time before Christmas.
They were cheaper than anywhere else too.
Will definitely be using them again, just wish I know of them before purchasing the other games I got.
December 17, 2022
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