Ithara.ae Reviews 50

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

The place itself was amazing – a beautiful location with a lovely spa atmosphere. Melissa, the therapist, was fantastic and very professional. However, for the price, I did feel it was quite expe... See more

Company replied

Rated 5 out of 5 stars

The food is authentic, flavorful, and beautifully presented — every dish feels like it’s made with love and care. The kebabs are tender and juicy, the saffron rice is aromatic and fluffy, and the... See more

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Rated 5 out of 5 stars

We had such a fun time with the “Let’s Clay Together - Pottery Class for Two” experience through Ithara.ae! The whole process was super smooth – booking was easy, communication was clear, and ev... See more

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Rated 5 out of 5 stars

My wife and I did the Pottery experience and had a blast. The booking process from Ithara.ae was smooth. Their staff are friendly and prompt. All required details were provided and the follow up m... See more

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Company details

  1. Gift Shop
  2. Corporate Gift Supplier

Written by the company

UAE's #1 Experience Gift Voucher Platform


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

50 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

We did the kayaking around Al Reem…

We did the kayaking around Al Reem Island in Abu Dhabi and it was brilliant. Our guide was very good and the location was lovely. Great way to spend a Saturday morning.

February 22, 2025
Unprompted review
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Reply from Ithara.ae

Thank you Hayley, glad to hear you enjoyed your gift!

Rated 5 out of 5 stars

Amazing pottery experience

My wife and I did the Pottery experience and had a blast. The booking process from Ithara.ae was smooth. Their staff are friendly and prompt. All required details were provided and the follow up messages are a nice touch!

The experience itself was better than expected. Friendly and patient staff who expertly guided us through the process.

Would definitely recommend this to other couples.

February 22, 2025
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Reply from Ithara.ae

Appreciate your kind words, Shaun. We're happy you and your wife enjoyed your Clay Date!

Rated 3 out of 5 stars

Sadly disappointing

Sadly disappointing - My partner and I did the SkyHigh Afternoon Tea for Two at At.Mosphere, Burj Khalifa and It was a disppointing experience. We arrived at the venue and there was not host, and we stood around for about 5-10 minutes in the lounge with several members of staff walking past and no one acknowledged us. We eventually got seated and waited 15 minutes before anyone brought us water. We had to ask for a drinks menu and then waited 45 minutes for food. I sent them an email prior to the day with dietary requirements, which they acknowledged. I confirmed with them and they had no knowledge of this and this made us wait longer for food. The food was nice enough, but did not wow me. We waited a long time for drinks to arrive every time we ordered. We felt very dismissed, especially watching other tables around get better service. I expected a lot better from a prestigious place like Atmosphere.
Ithara on the other hand were very helpful, polite and responsive. I cannot recommend them enough.

February 15, 2025
Unprompted review
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Reply from Ithara.ae

Thank you for your review. We're equally disappointed with the service you received and will communicate it to the partner so they can work on an improvement. Thank you for your kind words about our service as well and hope you'll give Ithara.ae experiences one more shot!

Rated 5 out of 5 stars

Fantastic Experience…

This was my first time ordering from Ithara.ae and I must say it was the most easy, and wonderful experience I had. The web site is easy to browse and the choices of gift cards/vouchers is extremely diverse and flexible. I must thank the team, especially Ms. Nazifa who offered me a free upgrade and sent me the free Delievery with the beautiful packaging and within no time of me placing the order. Keep up the good work team! I am sure I will be ordering regularly from Ithara.ae :)

February 14, 2025
Unprompted review
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Reply from Ithara.ae

Thank you for your kind review, we're delighted to hear about your experience with our team and that you were able to find such an amazing gift voucher with us. Can't wait to serve you again!

Rated 4 out of 5 stars

The experience was good and the view…

The experience was good and the view was amazing. The food although was not all that great. I mean it could have been better.

January 5, 2025
Unprompted review
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Reply from Ithara.ae

Thank you Sabrina, we'll share your feedback with the partner - glad you still enjoyed the view and overall experience.

Rated 5 out of 5 stars

Thank you for looking after our friends

For my friends 50th we wanted to do something very special- however when her husband took care of the weekend break that was planned it had to be a thank you to him and a treat for her! Knowing both soon to travel I managed to find SkyHigh Afternoon Tea for Two at At.Mosphere, Burj Khalifa.
With voucher obtained and afternoon tea booked by them we awaited the photos. To be honest they both gushed at how wonderful the experience and the fantastic service that they received. The food and drinks wonderful and how wonderful not rushed at all. Thank you so much for looking after our good friends. Sometimes a worry when getting a gift like this to which you have not experienced but from purchase to speaking with my friend after there experience I would do it again. Thank you.

November 11, 2024
Unprompted review
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Reply from Ithara.ae

Thank you Rebecca, we were glad to assist you and honored to help your friends celebrate the special occasion!

Rated 5 out of 5 stars

I went kayaking with Ithara and loved…

I went kayaking with Ithara and loved the experience! It was very reasonably priced, was a nice weekend activity/workout and on top I got to meet a few interesting people and make new connections

November 9, 2024
Unprompted review
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Reply from Ithara.ae

Thank you for your review Ekaterina, we're glad you enjoyed it!

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