YouGotaGift.com Reviews 53

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Very bad experience. I had earned almost 1,700 dirhams worth of voucher for transfering money through UAE exchange and they simply canceled those vouchers after a couple of months and now I'm left wit... See more

Rated 5 out of 5 stars

You Got a Gift has become my go-to gifting option. The gift cards offer so many options that friends and family can choose to use it anywhere they like either in the mall or specific stores. Their cus... See more

Company replied

Rated 1 out of 5 stars

I purchased two 500aed gift cards. Emails took ages to come through and once they did they required a ridiculous amount of personal information such as photo ID, bank card details and authentication... See more

Company details

Information provided by various external sources

Online Gifts in Dubai, UAE. Convenient & instant way to buy & send personalized digital Gift Cards & Gift Vouchers from 100+ popular brands in the Middle East. Its Easy & Secure


Contact info

1.7

Bad

TrustScore 1.5 out of 5

53 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Credit card purchase dint go through

Tried purchasing using my credit card..despite using the right otps it dint go through. Really worried if my credit card info. will be misused and if I'll have to block my credit card. Avoid this scammy spammy website at all costs.

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

Warning

Honestly i hate getting scammed and i wanted to give my friend a gift card and it said it will be activated within 12 hours they should send it instantly my order number is 1173951
And if you resolve this issue I won’t file complaints with

Google Safebrowsing
As a fishing website for gathering private data and scam activity

And with the Saudi Communication, Space& Technology Commission
As a Scam company

And with The United Arab Emirates'
Government portal
As a Cyber Crime

Also with all the associated companies with this website payments such as Tabby, STC Qitaf, Mobily.

And a Lawsuit will be filed with
with the Saudi government portal

This is not a review this is a public message for this company to resolve their issues as soon as possible

July 7, 2024
Unprompted review
Rated 1 out of 5 stars

Worst Site to get gift cards

i have bought 2 gift cards from this site because other store didnt had and this is the worst site to get it because they are lying about instant gift card you pay them right away but you get gift card in 12 hours while this is what site says when buying *Immediately*
also i was cancelling my gc last time and support didnt even reply to my mail till the card arrives and then saying we cant because i got the card worst support and site this is what i get in mail when its instant Your eGift Cards will be activated within 12 hours Lies
DO NOT BUY FROM THEM IF YOU WANT THE GC RIGHT AWAY WORST SITE TO BUY LIERS

March 29, 2024
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Dear Customer

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

Rated 1 out of 5 stars

Worst service

Worst service, they lure the customer by saying card validity is expired, they want to lure customers just by making them fool.

March 2, 2024
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Dear Customer

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

Rated 1 out of 5 stars

The worst gift i have ever…

The worst gift i have ever recieved...and worst customer service...no solutions offers..they keep repeating the same rules over and over..
I decided to buy from an outlet, when i tried using it, i didnt receive any OTP. Called the customer service, asking to cancel the voucher as i am not receiving any OTP they said it cannot be done. And till now i am not able to spend MY MONEY...
I dont recomment it to anyone.
Instead get a mall gift card...at least there are actual people you can talk to if you have an issue and who would try to actually help...

December 7, 2023
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Customer

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

Rated 3 out of 5 stars

Solved

EDIT: After a couple of days they finally resent the Gift Code to my real E-Mail Address and I could use it.

I bought a Gift Card on the 31th of December.

I tried to signup but could not get the Verification Code on Mobile so I just signed in as a Guest. To my surprise after paying, the order confirmation was sent to a fake E-Mail Address wither Letters / Numbers (It's not a real E-Mail address and of course I don't have access to it).

I sent an E-Mail to their support from the "Submit a Request" Page explaining everything in detail and attaching the Image that I got showing the Fake E-Mail Address. I received an E-Mail that they would check this under Request #212126#.

Next day I received a robotic answer from their Customer Support that the Gift Card was sent to the Fake E-Mail Address (Yes, I Know, That's why I opened the support Ticket in the first place!!!) and asked them to resend the same Gift Card to my real E-Mail Address. I even offered them to give the last 4 Numbers of the Payment Method as Verification.

I sent another E-Mail on the same Request and to my surprise, I received an E-Mail asking me about the Support Experience. They basically closed the Ticket without any confirmation from my side!!

They basically sent my Gift Card to a Fake E-Mail Address and are not responding and I basically wasted 50$.

I will update this review if the issue gets solved but until then, BEWARE BUYING FROM THIS WEBSITE.

December 31, 2023
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Customer

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

Rated 1 out of 5 stars

Huge scam in the background is…

Huge scam in the background is possible, do not share personal information .....I wanted to purchase 10 gift cards for 500 dirham each for employees. But after reading the reviews I stopped but had filled in some information already. In less than a few hours the profile of the company was copied and someone sends a whatsapp message to company mobile pretending to be the owner with owner profile photo and name asking to purchase10 iphone gift cards @ 500 dirham each scratch and send the code.

December 22, 2023
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Customer

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

Rated 5 out of 5 stars

To be honest I dont get the bad…

To be honest I dont get the bad reviews.
I am based in Dubai, bought an ikea gift card and received it within 7 hours.

I was a bit skeptical because I read the reviews here so I called the support. The support was also great and knew exactly what they do.

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy

Somebody hacked my credit card information and placed an order from this website. Immediately I did contact the customer support of YouGotaGift and the agent was very kind and helped me to block the transaction and processed a refund to my credit card. I received the amount refunded to my card account within one week.

July 18, 2023
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Muhsin,
We are happy to know that you found our website useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at help@yougotagift.com. We would love to hear from you!

Rated 5 out of 5 stars

You Got a Gift has become my go-to…

You Got a Gift has become my go-to gifting option. The gift cards offer so many options that friends and family can choose to use it anywhere they like either in the mall or specific stores. Their customer care is also super helpful so bonus points here. On the plus side, I also like receiving their gift cards.

August 13, 2023
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Sasha,
We are happy to know that you found our website useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at help@yougotagift.com. We would love to hear from you!

Rated 5 out of 5 stars

Great App

Great App! saves me a lot of time trying to gift others for occasions. I did not have any issues with redeeming any gift cards that I purchased on this app. Definitely recommend for last minute gifting ideas.

August 10, 2023
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Elle,
We are happy to know that you found our website useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at help@yougotagift.com. We would love to hear from you!

Rated 1 out of 5 stars

Someone stole our card numbers and…

Someone stole our card numbers and purchased 107.00 worth of crap. I am in the US why would I buy anything on this website? So credit card company going back to them

August 12, 2023
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Customer

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

Rated 3 out of 5 stars

I think well

I get gift cards but delivery deley

July 7, 2023
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Customer

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

Rated 1 out of 5 stars

Complete scammers they use phishing to…

Complete scammers they use phishing to get your credit card details then try to empty as much as they can from you account . stay away !!!!!

June 22, 2023
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Customer

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

Rated 1 out of 5 stars

Gify card non delivery I purchased a gift card today and…

I purchased a gift card today and requested delivery today itself as it was a birthday gift for today. I sent multiple emails requesting same day delivery. But they dnt even respond. They take the money and just sent automated reply. Please dnt tell to email.I already sent multiple emails. People use your service to make things special for their loved ones and you just wanna grab money.

May 21, 2023
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Anna

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

Rated 1 out of 5 stars

I have purchase Extra gift card from…

I have purchase Extra gift card from them but when want to redeem it shows that the card has been redeem. Ive tried email them, chat and call nobody answer..Now ive lost 300SAR..this is a SCAMMING company..do not buy anything from them

May 9, 2023
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Emir

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

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