YouGotaGift.com Reviews 53

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Very bad experience. I had earned almost 1,700 dirhams worth of voucher for transfering money through UAE exchange and they simply canceled those vouchers after a couple of months and now I'm left wit... See more

Rated 5 out of 5 stars

You Got a Gift has become my go-to gifting option. The gift cards offer so many options that friends and family can choose to use it anywhere they like either in the mall or specific stores. Their cus... See more

Company replied

Rated 1 out of 5 stars

I purchased two 500aed gift cards. Emails took ages to come through and once they did they required a ridiculous amount of personal information such as photo ID, bank card details and authentication... See more

Company details

Information provided by various external sources

Online Gifts in Dubai, UAE. Convenient & instant way to buy & send personalized digital Gift Cards & Gift Vouchers from 100+ popular brands in the Middle East. Its Easy & Secure


Contact info

1.7

Bad

TrustScore 1.5 out of 5

53 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Thieves, stole my money

Thieves, Stole my money. They emptied my credit card. They did it again. 4/3/2023 after trying to contact them as they suggested. They keep trying every day but now the card has zero balance so let them continue trying. The very few positive reviews must be members of the same 'gang '. They are a joke. Especially the recent ones. Nobody can help you to spread the world, you are and you are always be the biggest thieves. I am wondering how much they paid for the positive reviews. Huge scam. Scam !! Malakes.

February 8, 2023
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Nicolas

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

Rated 5 out of 5 stars

Does what it says

Amazing service.....very helpful and easy to navigate website.....its great that I can send personalised gift cards ......highly recommend swift speedy transaction

November 9, 2022
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Marika

We are happy to know that you found our Platform useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions,
please write to us at help@yougotagift.com. We would love to hear from you!

Rated 1 out of 5 stars

HORRIBLE!!!

HORRIBLE!!!

I woke up this morning and saw an sms transaction in my credit card that was not done by me..didnt even receive an OTP

I have reported to my credit card company.

November 12, 2022
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Lei

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

Rated 1 out of 5 stars

#Order-759013-20221103T230125

😭😭😭
BIG FRAUDSTAR I ORDERED ITUNES Gift Card (AED 50) AND THEY TOLD YOU WILL RECEIVE IT IN EMAIL AFTER 12HRS AND ITS A WEEK STILL NO RESPONSE ANND NO CARD SO PLEASE DONT WASTE YOU PRESIOUS TIME AND MONEY

September 2, 2022
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Saifullahi

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

Rated 1 out of 5 stars

Tried to buy giftcard

Tried to buy giftcard, didnt work. So, I bought an apex legends giftcard 188 SAR worth. When I tried launching the game and redeeming it, didnt work. Went on EA website and also didnt work. Tried launching both steam and EA versions of apex, both didnt work. I am trying to redeem this on PC by the way. This giftcard was a scam and hopefully they can give me compensation for this bad experience. If they see this, ive sent multiple emails about this so if you can respond it would be nice.

October 13, 2022
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Customer,

Thank you for taking the time to leave us your feedback. We are sorry to hear about this.
Please write to us at help@yougotagift.com so that we can assist you better.

Rated 1 out of 5 stars

BIG FRAUDSTAR …

BIG FRAUDSTAR I ORDERED A APPLE GIFT CARD OF $100 AND THEY TOLD YOU WILL RECEIVE IT IN EMAIL AFTER 12HRS AND ITS A WEEK STILL NO RESPONSE ANND NO CARD SO PLEASE DONT WASTE YOU PRESIOUS TIME AND MONEY

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Best app

Hi , this is an excellent app..it’s gives you gift card that is worth over 20 and 50 and more
I would recommend everyone to download and use this app..

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great response after fraud incident

Someone found out/guessed my Revolut card credentials and tried to buy a gift card on this website. 3 weeks later, I noticed the abuse. Upon contacting Revolut, they refused to cancel the transaction as "there was no sign of fraud in this transaction" (don't know how the hell they could come to that conclusion if they had looked at other statements on my account). After contacting the support team of Yougotagift.com they told me straight away that they had detected a fraud when processing the order, so they had already cancelled the order and started the refund process. I'm glad that their awareness was on spot otherwise I could have said goodbye to my money.
Haven't bought anything on their website but I think they deserve a praise for having quickly detected a fraud.

July 27, 2022
Unprompted review
Rated 1 out of 5 stars

This is a Fraud.

This is a Fraud.

I have 2 transactions in my credit card from this company I never heard of.

I have reported my credit card company.

Beware!

July 4, 2022
Unprompted review
Rated 1 out of 5 stars

Takes a lot of your personal information

I purchased two 500aed gift cards. Emails took ages to come through and once they did they required a ridiculous amount of personal information such as photo ID, bank card details and authentication code all to be insecurely emailed to then. None of this is in the terms and conditions.

Do not purchase from here.

January 25, 2022
Unprompted review
Rated 4 out of 5 stars

Waste of time/money

Edited: they fixed it soon after I wrote this review :) - updated to reflect responsiveness

Received one of these gift cards for my birthday (a good few months ago) and have still be unable to use it. total joke, really.

When trying to add the gift card to the app it gets stuck on the verification screen. Also will send a verification code to the gifters email instead of my own (luckily it goes to my phone though).

I feel sorry that my friend wasted their money on it. Most frustrating gift I’ve ever been given. Emailing is also largely unhelpful.

November 30, 2021
Unprompted review
Rated 3 out of 5 stars

A small query

I haven’t used the website yet, but while filling in the credentials, they said it wasn’t valid. I then realized that this is in uae, and a lot of my advisers told me it’s a scam. So is it? And can I send gift card to my friend in Qatar?

June 11, 2021
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi! Thank you for contacting us. You can absolutely purchase a gift card from our website for your friend in Qatar. Please feel free to reach out to us at help@yougotagift.com or you can give us a call on +97144418473 for any assistance.

Rated 1 out of 5 stars

They are fraud don’t deal with they…

They are fraud don’t deal with they dedicated from my paypal account almost 100 usd without purchasing any items without any thing

May 5, 2021
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Mostafa, 

Thank you for taking the time to write to us. We promise you that we will do everything we can to help you with this. What seems to be the problem is that your Paypal credentials were stolen or hacked and then used on our website by a hacker or thief.

We want to assure you that we have nothing to do with the theft or the hacking of your account, however, the common practice for these thieves is that they try to use people’s cards on as many websites as possible. Kindly drop us an email to help@yougotagift.com so our team and assist you in having this resolved.

Rated 1 out of 5 stars

Bring back paypal

My mother used to send me weekly gift cards during covid and this year to help me out with food and things. Now they have taken away the PayPal option as mode of payment which is horrible as it was the only really trusted way to do it. Now they lose a customer that was spending 500 a week.

Wish they would bring it back

May 1, 2021
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Hi Tara,

Thank you for taking the time to write to us, PayPal was removed since their charges are significantly higher and are no longer sustainable for our business. Should their charges drop we will bring back PayPal as a payment option.

Till then you can still pay using your debit or credit card we accept Mastercard, Visa and American Express.

Rated 5 out of 5 stars

Great and easy, lots of cool features.

I knew this app from a friend who sent me a gift card and loved the video attachment feature in it.
it took me a bit to understand how it works but once I knew I decided to use it for my sister's baby shower.. it was a huge success, she loved the gift cards and the messages along with the wide variety of choices.

March 28, 2021
Unprompted review
YouGotaGift.com logo

Reply from YouGotaGift.com

Dear Customer,

Thank you for taking out time to rate us. It really helps us to keep going and delivering the best :). If you have any feedback or suggestions, you could write to us at help@yougotagift.com . We would love to hear from you!

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