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Rated 1 out of 5 stars

Do not use this for Windows 11 it does not work with high resultion screens. You get icons twice and sometimes 4 times as big as used in Windows 11 and there is no solution for it. As waste of t... See more

Company replied

Rated 1 out of 5 stars

I purchased a paid subscription for iTop VPN on Windows, expecting stable performance and no ads. Instead, I experienced frequent connection drops, unstable speeds, and intrusive advertising — even... See more

Company replied

Rated 1 out of 5 stars

When I'm use itop VPN for Online gaming that's provide very poor network connection 🤬. Use other premium vpn thay give best server & gaming ping under 57_80ms.But itop give all time dealy (slow) pi... See more

Company replied

Rated 5 out of 5 stars

Hello, I live in iran where almost all free and paid filters are disabled or weakened. Since the day I got to know your filter breaker I have experienced excellent and stable speed. Your company prov... See more

Company details

  1. VPN Service

Written by the company

iTop is a leading VPN provider who has broader experience in network security, and its professional experts continually explore and innovate to deliver fast, safe and stable VPN services. The mission of iTop VPN is to help people connect to the world and enjoy true online freedom.


Contact info

2.1

Poor

TrustScore 2 out of 5

249 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

I installed it in 4 devices (desk top

I installed it in 4 devices (desk top, laptop and 2 phones) . 3 of them are no problem but with the Redmi K20, the speed is terribly slow. It was on battery optimization.

December 12, 2021
Unprompted review
Itopvpn logo

Reply from Itopvpn


Dear Customer,

This is Alison from iTop Support team.

Sorry to know that our product does not work for you on your Redmi K20. Would you please kindly submit feedback inside the program so we can help you to look into and fix the issue?

Looking forward to resolving your concerns.

Rated 3 out of 5 stars

Causes high internet speed reduction…

Causes high internet speed reduction and fast battery drainage but much better my lovely norton VPN.

December 5, 2021
Unprompted review
Itopvpn logo

Reply from Itopvpn

Hello,

Thanks for your review.

Do you use our product on Andriod device or iPhone? Please try more servers to see if the internet speed is OK.

It is normal that using a VPN on your Android or iOS device can consume more battery than without it. Any app running on your phone will impact battery consumption, especially apps that run continuously in the background. When you do not need a VPN, please exit the iTop VPN.

Thanks for your understanding,

Rated 5 out of 5 stars

Best free VPN I have ever tried

Best free VPN I have ever tried. 5/5!
I'm not kidding, this VPN is pretty much the only one I've found that even works for free. I really appreciate this amazing VPN u guys have made. Keep it up :)

November 25, 2021
Unprompted review
Rated 1 out of 5 stars

WARNING

WARNING! READ! I will leave this here until ITop resolves this and gets back to me.

This is not about the product itself since I am not interested in using it. And that is the problem. A driver updating software from IOBit forced this upon me through an ad in the worst possible way.

1: The ad falsely claimed that I was prone to a very serious security risk and that the solution was to install iTop VPN.

2: It didn't, as far as I could tell, give me an option to skip installation.

3: The VPN software installed IMMEDIATELY after clicking the ad – NO DIALOG OPTIONS or anything.

---
2021-10-26:
OK, I got an answer and want to update.

Thanks for the answer.

I really don't need you advertising your product in the answer, i.e. "military grade" protection. This makes me even more skeptical.

Thanks for forwarding the issue. Although this could just as well be no more than words. Get back to me when the issue is resolved, i.e. the ad practice is fixed.

Best // Anders

October 8, 2021
Unprompted review
Itopvpn logo

Reply from Itopvpn

Hello,

Thanks for your feedback and sorry for the trouble.

At present, we are partnered with IObit to help us promote our product iTop VPN, which can provide private access to the Internet with military-grade protection.

Almost all IObit products are recommending this app, you may forget to uncheck the checkbox from some app when you install that app.

Anyway, I have forwarded your concern to our product team and market team. They will consider this kind of marketing activity and make a better balance in the future.

Have a good time!

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