iTop Reviews 

268
•
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I have used the Itop screen recorder for a long time and have never updated from version 3. I had a lifetime license, but there have been many updates with great new features since my version. Th... See more

Company replied

Rated 1 out of 5 stars

Terrible experience and fraudulent practice! I purchased a 1-month subscription ($11.99, Order ID: MQ9D02H2DG), but their VPN service is completely non-functional in Iran. Their own support agent (Ev... See more

Company replied

Rated 5 out of 5 stars

Hello, I live in iran where almost all free and paid filters are disabled or weakened. Since the day I got to know your filter breaker I have experienced excellent and stable speed. Your company prov... See more

Rated 5 out of 5 stars

This service provided by itop is amazing , love it very much fast and secure + get 700mb daily usage for free which is very good . With premium get unlimited data plan + ad blocking support and etc wh... See more

Company details

  1. Software Company
  2. also in
  3. Computer Software Store
  4. Gaming service Provider
  5. VPN Service

Written by the company

Since 2016, iTop has provided smart, intuitive, and secure software for desktop PCs and mobile devices, trusted by more than 20 million users globally. As a technology-oriented company, we are dedicated to helping users work, create, and play seamlessly through our core suite: ** iTop VPN**: Next-level online privacy, security, and fast global connectivity. *** iTop Easy Desktop**: Smart PC desktop organization to keep your digital space neat and structured. ** iTop Screen Recorder**: Effortless 4K/HD recording and screen capture for work, tutorials, and gaming. ** Smart Game Booster**: FPS booster and ping reducer for maximum gaming performance. ** iTop Voicy**: A free AI voice changer and soundboard for immersive gaming, streaming, and content creation. Our mission is to enable a safer, smarter, and more enjoyable digital experience for everyone. We continuously improve our products based on real user insights—feel free to share your feedback or reach out to our dedicated support team!


Contact info

3.9

Great

TrustScore 4 out of 5

268 reviews

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1-star

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3.9

All reviews

(268)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This vpn is great

This vpn is great. It was extremely easy to understand and to use. The interface is simple and user friendly. I noticed no difference in my network speed as long as I selected a nearby server. Even when selecting servers from other continents the speed of my connection hardly slowed down at all. I was finally able to watch many youtube videos that were not available in my country. I have nothing negative to say. It blew my expectations out of the water.

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

5⭐⭐⭐⭐⭐App - Fast, Stable & Secure VPN. Reliable product, Keepup Good Work Developer...

5⭐⭐⭐⭐⭐App
Fast, Stable & Secure VPN
Reliable product.
Keepup Good Work Developer...

November 29, 2020
Unprompted review
iTop logo

Reply from iTop

Dear Sandeep,

Thanks for your review. This is Jane from iTop Support Team.

We are so glad to know that you are a satisfied user. Should you have any questions or suggestions, please feel free to contact our support team. We are always at your service.

Thanks & Regards,

Rated 1 out of 5 stars

It used to be decent...

For the first few weeks everything was going amazingly well. Fast connection, access to my stuff online with no trouble.

But at the beginning of last week I had connection issues and my email had it's password changed 3 times in a row from Turkey and someplace else. I received mail after mail right after I changed the password and it was always from the same place. And only when the VPN was offline was my account safe. And to think that was just yesterday.

If it did this to two of my emails somehow, nothing is stopping it from doing it to the rest of my emails. And before you say that it was probably the server I was in let me tell you this:

- I was in England's Server 2
- Connection was already choppy
- The password changes were from Turkey
- It happened right after I changed the password since I logged in with the password I had just changed to
- Only when the VPN was turned off was my account safe

Overall, I was going to recommend this VPN to my friends and family but right now I won't. Don't trust this app. It will cause you a lot of trouble.

November 27, 2020
Unprompted review
iTop logo

Reply from iTop

DearCraftworks Studios,

This is Jane from iTop Support Team. We are sorry to hear that you have had trouble with your email password. 

First, our product is secure and all the communication is encrypted through our servers. The connection may not be unstable and we are keeping to improve our product. But as to the issue of your password has been changed, it is almost impossible caused by or has something to do with our product. Would you please let us know what email or email client do you use? Please kindly let us know more detailed information by contacting our support team at feedback@itopvpn.com so we can investigate.

Thanks for your time and patience. 

Rated 1 out of 5 stars

Itop VPN Changes Delivery Country To Russia

The itop vpn app changes your Amazon product delivery country from the U.S.A. to the Federation Of Russia. When I tried to order from Amazon I had to verify and change back my delivery country to the U.S.A. I uninstalled this program and don't recommend it unless you want your packages to be delivered to Russia.

November 24, 2020
Unprompted review
iTop logo

Reply from iTop

Dear Keith Lehman,

Thanks for your feedback. This is Jane from iTop Support Team.

The reason is that you may have connected to a Russia server using iTop VPN, then Amazon recognizes your location as Russia. If you do not need your IP address to be hidden to purchase online, please turn off the VPN.

Thanks for your understanding.

Rated 4 out of 5 stars

No word to Explain.

I have used this software for quite a bit time and I think Now it's the time to make this Amazing software more amazing. You can do small survey and know and change some thing inside it.

And I think there must be an option to change its mode (Dark or Light). This is only one fault. Otherwise I recommend every one to use this software♥

November 24, 2020
Unprompted review
iTop logo

Reply from iTop

Hi,

Thanks for your feedback. This is Jane from iTop Support Team.

We have marked down your suggestion of adding an option to change the skin or mode, and we may consider supporting it in future versions. Please kindly keep an eye on the update.

Thanks & Regards,

Rated 2 out of 5 stars

The product works and is fast

The product works and is fast. The trouble is the purpose of the system is to show an IP address location from another country. I selected New York-1 and received an IP address. I used two different IP location services, one showed me in Australia and the other in Germany. Both Netflix and Prime Video showed me content for my actual location - not the USA. Disappointing...

November 21, 2020
Unprompted review
iTop logo

Reply from iTop

Dear David,

Thanks for your feedback. This is Jane from iTop Support Team.

Sorry for the trouble you have had with our product. In this case, please download the latest version from https://download.itopvpn.com/installer/iTopVPN_setup.exe to reinstall and see how it works. If the issue persists, please kindly take some screenshots to send to feedback@itopvpn.com so we can look into and further help.

Thanks for your time and patience.

Rated 5 out of 5 stars

ITop just works simple easy and safe…

ITop just works simple easy and safe but we're is the iphone and mac versions?

November 15, 2020
Unprompted review
iTop logo

Reply from iTop

Dear Damo,

This is Jane from iTop Support Team. Thanks for your review.

Currently, iTop VPN is only available on Windows PC and Android. We are developing the iOS version, please stay tuned.

Kind regards,

Rated 2 out of 5 stars

It is indeed free an working but they…

It is indeed free an working but they are not explicit enough on how they make money, which is obviously by selling our data but to who ?

Also limited amount of servers are available in europe. It's really difficult to trust this software as not being a spyware. I wouldn't Login in any of my accounts or do an online payment with this turned on.

November 3, 2020
Unprompted review
iTop logo

Reply from iTop

Dear Lufen,

This is Jane from iTop Support Team. Thanks for your feedback.

Currently, our product is temporarily free, because it is an Insider or Beta version. As we are at the beginning of our business,  we hope more users can help us to test and help us to improve our product. In the near future, we will offer paid service as it will add more features and supports more & faster servers.

We value the user's experience and feedback, it is our obligation to protect our customer's privacy. We promise we don't and will never abuse or sell user's data. Please do not worry about privacy leaks when using our services.

If you encounter any problem with our product, please just contact our support team and we will do our best to help to fix it. So would you please kindly reconsider and change your review?

Thanks & Regards,

Show reviews in all languages. (268 reviews)

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