ITrack FS100 tracker: easy to install, app is also easy to follow. Got this tracker for a great price on Amazon at £30. The membership seemed reasonable for what you need this for. Overall very happy... See more
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I had tried a number of tracking devices from other suppliers but, had disappointing results. Then tried iTrack Ltd mini tracker... perfect & extremely accurate at a great price. Device came with e... See more
Company replied
Good company, delivery was next day GPS tracking works most of the time, we have one local area where tracking can be lost, I suppose it depends on the SIM card coverage for the area A sm... See more
Company replied
Amazing service great company simple solution to a problem. Always happy to help and really reactive on emails or issues. We was using commercial tracking software with ridiculous install costs and ye... See more
Company replied
Company details
Written by the company
Protect your vehicle or any other valuable asset using iTrack GPS trackers. You can easily monitor the location of your asset in real-time using our cloud-based software. Our state-of-the-art live tracking platform is easy to use and will save historical data for 90 days allowing you to view and download travel reports, monitor driver behavior and access simulated route repeats for any given day or time period. iTrack GPS trackers will automatically send location reports at predetermined time intervals so you will always know where your asset is and where it has been. All trackers are supplied with a FREE 14-day trial of the software. iTrack Fleet Series GPS trackers are leading the way when it comes to fleet management and telematics. Companies are making huge savings by taking control of their company vehicles to ensure maximum efficiency, productivity and security. We can now gather more data than ever before giving fleet managers an insight into driver behaviour, fuel consumption, route history and idle times.
Contact info
Unit 6 The Glass Yard, Sheffield Road, S41 8JY, Chesterfield, United Kingdom
- 01246 588800
- hello@itrackgpstrackers.com
- itrackgpstrackers.com
4.7
Excellent
374 reviews
Hasn’t replied to negative reviews
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Registered the device as per the instructions…
Caravan Angel - Registered the device as per the instructions with the IMEI number off the box and it just didn't work. Amber signal indicator indicating no GPS. After 36hrs, there was still no GPS signal, and the tracker map indicated the tracker was sat on the equator!!!
The instructions are idiot proof so unless they were incomplete, I was expecting it to work out-of-the-box and not what I expected so sent it back as useless!
October 7, 2024
Unprompted review
Reply from iTrack Ltd.
Thank you for the short but sweet review! We appreciate your feedback no matter what , as it helps us build our product and service bigger and better.
Thanks , iTrack Ltd.
Amazing service great company simple…
Amazing service great company simple solution to a problem. Always happy to help and really reactive on emails or issues. We was using commercial tracking software with ridiculous install costs and yearly fees. This is so much better and we can simple move devices over as vehicles get changed or when they go back at the end of the lease. Would definitely recommend.
September 27, 2024
Reply from iTrack Ltd.
Hi Jason!
Thanks for taking the time to leave us a review today , we appreciate it massively! I will pass your feedback onto the relevant departments , as we are always striving to improve our services and products.
Thanks , iTrack Ltd.
FS100
What a great experience, so far. Very affordable tracker and software subscription. Was very easy to connect to the vehicle and set up the app. I have set up a geofence (not so easy on Mac with their stupid lack of double click) and also a leisure battery monitoring feature (io66). Very easy to monitor on the app or online.
Customer service were extremely helpful when I phoned. I wasn't having an issue, I just wanted to check the battery monitoring wasn't draining the leisure battery. It wasn't as the device goes online once an hour and it's part of the data transfer.
I was advised their IT and app development team are working on extra "events" for monitoring the vehicle.
As you can see, I am very impressed with the machine, value for money and customer service. 100% recommendation from me!!
September 17, 2024
Unprompted review
Reply from iTrack Ltd.
Hi Andrew!
Thank you so much for taking the time to leave us a review. I'm very glad to hear you've been getting on well with the device! It gives any future customers some reassurance when looking at our page so again thank you & please don't hesitate to get in touch with any questions or queries.
-iTrack Ltd
Renewal procedure
I was very disappointed that despite being a loyal customer for a number of years my annual subscription was cancelled and the tracker cut off without any notification what so ever. This left my caravan without protection and would have invalidated my insurance.
The tracker itself, has worked faultlessly for a number of years when connected to the system and is extremely cost effective.
I'm just sad that I have had no renewal reminder and as a result the protection on a valuable asset was allowed to lapse.
September 13, 2024
Unprompted review
Very good customer service
September 3, 2024
Unprompted review
Reply from iTrack Ltd.
Hi Phil!
Thanks for taking time out of your day to leave us this review, we really appreciate it. Glad to hear everything is working as expected and if you do have any issues or queries , please don't hesitate to get in touch immediately.
-iTrack Ltd.
Looks good - needs a couple of minor tweaks
I'm a new customer so don't have much experience yet but the FS100 was very easy to install and set up and I like the look of the website. The only failing with the latter are (1) the chat facility does not seem to work and (2) Having taken the 14 day trial option, I could not find a way to register for iConnect+ from the app and had to revert to the link in the reminder email: this was then lost if I logged in prior to the purchase. I just hope that the purchase is linked to my on-line account.
August 13, 2024
Unprompted review
The communication has been great
The communication has been great, the installation was quick and easy and the system is fab!
Thanks!
August 3, 2024
Unprompted review
The advisor displayed a lack of…
The advisor displayed a lack of courtesy and was unhelpful.
July 25, 2024
The tracker provides all the security…
The tracker provides all the security and information on my vehicle movements needed. Easy to use mobile app and online website. The tracker lasts a long time between charges. Happy to recommend glad to renew subscription annually.
July 18, 2024
Unprompted review
Reply from iTrack Ltd.
Hi David,
Thanks for the kind words and review. We are glad you are enjoying using our products, thanks for letting others know.
Many Thanks , iTrack Ltd.
Great product. First class customer service.
I was looking for a tracker for my camper. After a few weeks looking at various options, the iTrack was my preferred choice. I got the mini tracker TK102 with the optional loom to hard wire it in.
The product was easy to install and set up.
I also got the subscription to use iTrack live.
Customer service is so helpful and on the end of the phone! Which is a rare thing these days.
July 6, 2024
Unprompted review
Reply from iTrack Ltd.
Hello,
Our customer service team does all they can to help resolve issues quickly and efficiently. Thank you for the kind words and taking time to leave a review.
Many Thanks, iTrack Ltd.
It was easy to set up and seams to work…
It was easy to set up and seams to work very well will know better when we go touring soon.
June 26, 2024
Reply from iTrack Ltd.
Hi there ,
We appreciate you taking the time to leave us a review and hope you have enjoyed using our systems! Safe travels for your trip.
Many Thanks , iTrack Ltd.
I love my ITrack Live experience
I love my ITrack Live experience. It gives me peace of mind on my car.
The people are extremely friendly and approachable and easy to deal with.
Highly recommended
June 25, 2024
Unprompted review
Reply from iTrack Ltd.
Hi there,
Thank you so much for taking the time to leave us a review. I'm glad to hear you've been getting on well with our systems and that the customer service team are continuously helpful and friendly.
Many Thanks, iTrack Ltd.
Very good customer service
Very good customer service, no waiting on hold. Question answered immediately, highly recommended
June 18, 2024
Unprompted review
Reply from iTrack Ltd.
Hello!
Thanks for taking the time to leave us a review , we highly appreciate it!
Thanks , iTrack Ltd.
Reply from iTrack Ltd.
Hello,
We're very glad to hear that! Thanks for taking the time to write the review.
Thanks , iTrack Ltd.
Method of renewing subscription was a…
Method of renewing subscription was a little confusing. Without a little patience some might fail to see a way through to renewing. Otherwise, I am happy with the accuracy of the sensor and the data it provides to track my car
May 28, 2024
Reply from iTrack Ltd.
Hi there,
Sorry to hear you had a little trouble renewing. Always drop us an email or contact us on 01246 588800 anytime 9am through 5pm and our customer service team will be happy to take the order over the phone. Thank you for taking the time to write us a review!
Thanks , iTrack Ltd.
Renewed subscription,very easy.
June 3, 2024
Reply from iTrack Ltd.
Hello,
Renewing the subscription is one of the easiest parts of having your tracking with us! Thanks for taking the time to let everyone know.
Thanks , iTrack Ltd.
Reply from iTrack Ltd.
Hello,
Thank you for writing the kind words!
Thanks , iTrack Ltd.
Reply from iTrack Ltd.
Hello,
Thank you for taking the time to leave us a review. Please do get in touch further if there is anything we can do for you.
Thanks , iTrack Ltd.
The staff response was prompt and…
The staff response was prompt and effective with an issue I had. Perhaps the software could be tweaked to avoid such a thing?
May 28, 2024
Reply from iTrack Ltd.
Hello,
Thank you for the feedback. Our software team works tirelessly, coming up with new fixes and tweaks to make the software more enjoyable and easier to use all the time. Please let us know if there is anything else we can do for you!
Thanks , iTrack Ltd.
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