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Rated 1 out of 5 stars

Total rip off, bought the stealth bomber but it had broken wires for taillight, lcd displlay not working, no paper, 1key no tools, Paid 4k for it to drive 6 miles and pack in (controller) after a... See more

Company replied

Rated 5 out of 5 stars

Top quality scooters got the red lightning pro and it’s great drives so smooth and easy to get set up, My young lad broke my charger and they were on the ball to get me a new charger sent out next d... See more

Rated 5 out of 5 stars

A song once said "I'm on a gorgeous glide" and this is how I feel every time I step on my Dark Knight Pro Max that I bought from It's electric. Top speed of nearly 50MPH means that I now only arrive o... See more

Rated 1 out of 5 stars

Shocked with how terrible everything has been with this company. No tracking given even when asked for. No customer service. No instructions with bike. Charged import duty on delivery... See more

Company replied

Company details

  1. Electrical Appliance Wholesaler

Written by the company

We our a premium retailer of electric scooters and electric bikes based in the United Kingdom.


Contact info

3.2

Average

TrustScore 3 out of 5

60 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Getting the scooter repaired for warranty

The most unprofessional company I have ever bought anything or they have no direct contact number every thing is done threw social media.and when sumat goes wrong with ya scooters that you have bought of him good luck getting them repair threw his warranty that he says he provides with the sale.the guy is a waste of space and doesn't wanna no once he has got you money he just ignores u for days even tho it shows he has read ya messages.i would never ever buy of this company from my experience.and ended up have to pay out my own money to repair my son scooter cause took over 8 weeks for him to make any sort of effort.that wat he has just wrote is a load of rubbish underneath aswell he just been trying to get me to delete the review all night bribing me with a refund.and as for the warranty running out it hadn't at the start of the conversation we had but had 12 weeks later when u decided to Try do sumat about it.good luck guys buying of this company

January 6, 2023
Unprompted review
Itselectricuk logo

Reply from Itselectricuk

Your scooter was sadly out of warranty when you decided to get it fixed , we had a constant line of communication with you and had your scooter in our repair shop as you know, we had sourced the spare part and where sending it out for repair . Sorry to hear you were not happy about your experience drop us an email and we will come to a resolution

Rated 5 out of 5 stars

Love my stealth bike

Love my stealth bike , seriously the best company in the uk for these bikes every other one offers crazy wait times

March 25, 2023
Unprompted review
Rated 1 out of 5 stars

Scam!

Scam! Avoid avoid avoid!!

January 27, 2023
Unprompted review
Itselectricuk logo

Reply from Itselectricuk

We would like to hear about your experience as we have never scammed anyone , we are a legitimate business and offer same day collection as seen from our 1000s of customers on instagram aswell as celebrity clients .

Rated 5 out of 5 stars

What can I say.

What can I say.. They are quick to respond and I did have alot of questions. I shopped around but by far it’s electric we’re the best. They didn’t push me into getting the most expensive scooter they gave me options, shopping around I did notice companies were trying to push the most expensive. It’s electric left the decision up to me. Nothing was too much trouble. They go out of their way for you. Nothing is too much trouble. I highly recommend them and my son is so impressed by his scooter

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

E-bike

Great everything perfect and was how it said to be

December 1, 2022
Unprompted review

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