Itty Bitty Boutique Ltd Reviews 188

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Instant service from Katie at IttyBitty, as I'd entered the wrong house number. They've arrived within 3 days of ordering and the quality is fantastic! (That's coming from an Aussie who grew up with... See more

Rated 1 out of 5 stars

I placed an order on 11th March for my Granddaughter for Easter clothes & my order is still processing ! I cant get hold of anyone, I've sent emails, posted on their Instagram asking for updates, stil... See more

Rated 5 out of 5 stars

I ordered my sons christening outfit. hadn’t read properly that they were handmade and can take upto 20 days to arrive. On contacting itty bitty explaining my situation Katie went above and beyond to... See more

Rated 5 out of 5 stars

Hasn't arrived yet as its out of stock , which shows it's a popular dress, bought it for my granddaughter 's christening in November. Have ordered from Itty Bitty before, ordered a coat for my grandd... See more

Company details

  1. Baby Store
  2. Baby Clothing Store
  3. Children's Clothing Store

Information provided by various external sources

Itty Bitty Boutique home of beautiful children boutique clothes for baby girls & boys.


Contact info

4.1

Great

TrustScore 4 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My babiee stroller…

Received the first pram within A few days of ordering. After a month my bar across the pram broke, I contacted the company and they got straight in touch with my babiee, who were extremely helpful! They sourced a brand new pram free of charge and was delivered by next day delivery. I couldn’t fault the company or manufacturers for their support and help in sorting out my pram. 100% recommended itty bitty and especially Katie, she was so helpful and went above and beyond with keeping me up to date with messages and information from my babiee. Thank you again amazign customer service.

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered Travel System + Bag

Ordered a travel system and matching bag which both came after only 2 days! It’s amazing, I am extremely pleased with it, it’s so beautiful and comfortable. Also had to return a maternity bag i got earlier as it wouldn’t suit the new pram and customer service was amazing! Processed refund and when it failed, I wrote to them and they dealt with it very quickly, wonderful customer service.

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. My purchase arrived on time and was very good quality. Customer service are very helpful. Would highly recommend this company and I will be making further purchases in the future

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, and the quality of the pjs i received are fantastic. I absolutely love them and sure the kids will too on xmas eve. Will 100% be ordering again.

December 19, 2021
Unprompted review
Rated 5 out of 5 stars

Number1 Sellers.

Amazing customer service. Super efficient responses to their emails. I have to give an exceptional thanks to Katie. Above and beyond what she needed to be.

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great quality

I bought the 1st birthday crown and outfit,and they were delivered slightly earlier than stated,and such fantastic quality. Will definitely order again.😁

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

AMAZING

The service was amazing arrived in 2 days, the pram is better than I expected such a solid frame and comfy seat for my little one! Highly recommend to those mums looking for a buggie!!!

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

A Company that go the extra mile

I wanted the White/gold personalised track suit for my Granddaughter to wear at the evening part of her Parents Wedding Reception- it was out of stock- I contacted them and they sourced material and made one up for me- thank you so much Itty Bitty for going that extra mile !!

August 2, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful quality

Beautiful quality - lounge suit, a gift for my one-year-old great-niece. My niece loved it! Itty-Bitty rushed this to me as the original one hadn't turned up. Very impressed by this excellent customer service and care. I'll be back to buy more.

June 7, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service from the customer service team when an issue arose with a pair of sandals that I purchased. Someone got back to me straight away and a new pair of sandals arrived the next day (much earlier than I ever expected). The sandals I bought were lovely and just as described on the website. Would definitely use again and recommend to friends.

June 5, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look