ITV Hub Reviews 

Awful app keeps buffering. My speed is 100mbps and should be able to keep up. No other app does this at all. They need to sort it out.

Had to give it a star to write a review that stinks !
Don’t bother is my advice , this would be a good app if it ever worked or you could get through one episode of anything without a problem 😡. Then they say you can unsubscribe anytime 🤔 as they offer you the absolute abysmal buffering , stalling, freezing premium services for £2.85 a month instead- yeah of course I just want to give you money for absolutely nothing, they don’t apologise offer you a refund just say they are sorry to see you leave? Yes I would be sorry to see someone leave if they were giving me money every month for nothing! If you have to watch it just put up with the adverts , that way you get some chance of watching at least one episode of something all the way through! They had technical difficulties when I took out the subscription a year ago and nothing improved!

Last time I try using this service, how does every other channel do it? Think someone from itv needs to take a taxi over to the BBC and have a sneaky peek through the window.

We have a 55" LG OLED tv and trying to watch ITVX really tries our patience. Constant buffering, black screen, dropping off stream. Other streaming services work as they should. We have tried entering 0000777 and all manner of other suggestions but it's so bad that we try to avoid using it. How can a company get things so very wrong?

Absolute Rubbish. Sound cuts out, then screen goes black. Not easy to find where you left off. They need to take a look at BBC iplayer to see a service that runs properly. Will never watch again and as for Premium, don’t waste your money, forget it!

Used to be able to watch ITV X although once it got to the adverts it used to jump to the beggining of the next episode and ther was no way of getting back to where you had been as it was impossible to fast forward.

This week it is even worse. I choose my program, it shows me all the adverts then the screen goes blank, the TV switches off then back on again this is then a never ending cycle. I have given up . Perhaps they should go back to there old system

I do hope someone from itv reads this thread. The main issues, up load time - sports not on until the day after. 2. Pause, fast forward rewind function. It’s 2024….what is going on. No sport in HD either. I’d prefer it didn’t exist it’s so annoying.

They can start by providing fast forward or back for live TV. Then they can improve by providing quick access to channels. Also they can upgrade the sound. Generally needs overhauling.

Zero stars . Waaay behind other apps and no it's not my WiFi itvx

Dreadful. Can't even fast forward properly. Okay, so I'm impatient and pay Sky to skip adverts. I get apps operate independently and don't all support fast forward skipping of adverts but I've never seen such slow yawn fest. I wanted to catch up on something advertised as being on Good morning Britain after 8am. You guys at ITV seriously expect me to keep my finger on the remote on slow forward. Not for me. Would give O star if possible. Of all channels I'd expected ITV to have a superior app. Fortunately for me there's very little I care about on ITV so it's easier to just ignore you until you get with the programme!

After trying to watch three different programmes on ITVX over the past couple of weeks I had to write a review
We had issues with either no sound , not loading after the adverts or not showing the right episode that is listed on itvx
Absolutely the worst catch-up channel ever !! It takes forever for it to load when you select anything we have super fast broadband and have no issues with any other networks / channels
Why they changed it from itv hub ? Had problems watching catch up on there too ! Emmerdale is always a problem ?
I do think that they don’t have a proper IT department that are sorting the issues out that seem to be happening on every show they are uploading on to ITVX
We will not be wasting anymore of my time trying to watch anything else on ITVX

Because ITVX is absolute rubbish I’ve given up watching it entirely. It buffers it freezes and often the screen will just blank out. ITV has some really good programs and this is such a shame that I find I’m able to use the app

Useless. Crashes. BBC iPlayer works fine so why doesn't this? Answer: adverts.... Thats when this falls over.

Dear Lord! I have never used such an appalling app before. We have super fast broadband but itvx keeps buffering during programmes, there are huge gaps in transmission during ads, where the screen just goes blank and it frequently freezes altogether. Why on earth haven't they sorted this, when all of their competitors' platforms are so much better?

I don't know what technology is being used but it is going slower and slower, the search function is just a joke and there are long gaps between everything. How could ITV make such a mess of it? All my other streaming channels work fine.

Buffering constantly. Blaming internet connection. No problem on other channels.

Always a connection problem telling me my signal is weak. Why is my BBC connection ok then? Come on ITV wn your problem and fix it.

The worst app I have ever used.
When you finally manage to get to a programme, the ring of death appears.

Redundant useless app built by monkeys
Redundant useless app built by monkeys probably, because they must have paid peanuts to the app development company.

Same experience as 96% of other reviewers, so I won't bother repeating what is already in other reviews.

Shocking application. Utter trash.

Absolutely awful. How can you possibly pay these people to create an app that simply doesn't work properly???? They are not fit for the job. Get rid and get people who actually do know what they're doing. This app is a disgrace