Absolute disgrace. Placed an order middle of December, it’s now the middle of January. No sign of my order, and nobody at ITV seem to know when, or even if, it will arrive. Worst online shopping expe... See more
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I wished I'd read the reviews before I placed my order !! Promised to deliver before Xmas if placed by 17th - ordered on the 14th & nothing ?? Tried three different email addresses & no replies . ITV... See more
Ordered a Rovers Return tea towel over the weekend and they processed the order on Bank Holiday Monday and I received it today Thursday. Can't say fairer than that. Superb service !
Ordered 2 items from I’m a celebrity one came with no personalisation on and the other was delivered by evri to the stupidest place ever and by the time I got to where they had left it, wasn’t there i... See more
1.8
Poor
23 reviews
No history of asking for reviews
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Item went missing
Item went missing.
Can only contact the ITV shop via email.
I have asked for a replacement or a refund but no action as yet and nearly 2 weeks has passed
Really disappointed as was birthday present for my 15 year old daughter.
January 28, 2023
Unprompted review
Don’t believe the promises
Have taken a Christmas order from me with guaranteed 5 days delivery - not turned up, not contacted, not responded to emails. Nice way to ruin an Xmas surprise
December 21, 2021
Unprompted review
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