Ivel Valley Bird Food Reviews 

209
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the bird food, noting that birds love the products and there is often no waste. Many appreciate the wide selection and competitive prices, finding great value in their purchases. The delivery service is frequently highlighted as fast, prompt, and reliable, with orders arriving quickly and often well-packaged. People also commend the overall service, describing it as first-class and efficient. However, some customers also noted a decline in product quality, particularly with suet products and sunflower hearts, mentioning changes in recipe or consistency that birds would not eat. Additionally, a few people experienced issues with delivery, including damaged packaging, packages being left at the wrong address, or being dumped without notification.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers consistently praising the... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and... See more

Order

Customers had positive experiences with order, praising the ease of ordering, swift dispatch, and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great products, great prices, fast delivery… what’s not to love? My visiting birds go bonkers for the mini suets pellets, there’s never any waste, very little dust, and the size is always consistent... See more

Rated 5 out of 5 stars

I’ve been buying from Ivel Valley Bird Food for a few years now and I honestly wouldn’t go anywhere else. My orders always arrive when expected, and I love knowing I’m giving the birds in my garden pr... See more

Rated 5 out of 5 stars

The quality of the seed never changes and the next day delivery is a real help. No waste at all and I have a variety of birds 26 different ones yesterday all coming to feed. I have a garden hide w... See more

Rated 5 out of 5 stars

Ivel Valley as always sent the sun hearts by DPD and these were received in good time . The sun flower hearts were well packed into two strong bags so you are not exposing the contents before they... See more


Company details

  1. Animal Feed Store
  2. Bird Shop
  3. Pet Store
  4. Pet Supply Store

Written by the company

We sell premium quality bird food and bird feeding accessories. Our customers love our easy to use site, friendly service, delivery speed and their garden birds love our foods!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

209 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(209)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great bird seed

Great bird seed, good choice and grown in England.
Birds love it. I think it’s a fair price and delivery is speedy.
You can also collect points on purchases to redeem later on.

August 12, 2025
Rated 5 out of 5 stars

Great service

Great service, my garden birds adore these suet logs. Especially the woodpeckers I get. Great value for money. They come loose in a cardboard box, so great for no waste packaging. Very quickly delivered.

August 14, 2025
Rated 5 out of 5 stars

Eaten with relish by my feathered friends.

Excellent communication ,prompt delivery in environmentally friendly packaging. The birds in my garden and surrounding hedges have been fortunate to have sampled a variety of Ivel Valley food.I haven't actually asked their opinion, but it is all eaten with relish. Everything has consistently been of the same high standard.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Second to none

I have been using Ivel Valley Bird Food for any years and in that time I have never had any problems. The products are superb and deliveries are always on time. I highly recommend this company.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous company

This is just a fabulous company - I’ve received personal phone calls from the team when there was a problem with the delivery (not their fault) and immediate response to email queries… Plus, the bird food is top quality, too!

July 24, 2025
Unprompted review

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