Ivertec Fibre Broadband Reviews 1,100

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and efficiency of the staff. Many people appreciate the exceptional customer service, noting prompt responses and the personalized approach. The technology provided is also well-regarded, with consumers experiencing improved speeds and reliable connections. However, some customers also noted that while the installation process was generally smooth, a few experienced initial issues with their booster systems or found that the new fiber broadband did not significantly improve upon their previous service.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the prompt, efficient, and helpful staff.... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the staff for being... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support experience.... See more

Technology

People report positive experiences with technology. Customers praise the engineers for their fantastic,... See more

Response time

Consumers find response times to be positive. Many reviewers praise the prompt help from the call center,... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic customer service . Had an issue with our booster system when we had our fibre installed . Ivertec really went above and beyond to try and fix the issue which they did. I've never got this le... See more

Rated 5 out of 5 stars

switched from SKY Fibre to Ivertec’s Fibre 500 package and couldn’t be happier. So many black spots throughout the house with SKY and Ivertec’s coverage has allowed the whole house to enjoy fast speed... See more

Rated 5 out of 5 stars

It was a very pleasant experience from start to finish and our broadband is working perfectly. Would highly recommend. The process was simple, where I emailed the company and they sent out an engineer... See more

Rated 5 out of 5 stars

All staff I interacted with were very helpful. the process was pretty straightforward. the only small hiccup was on installation but that was to do with the set up previously installed in the house. I... See more


Company details

  1. Internet Service Provider
  2. Internet Provider
  3. Phone and Internet Service
  4. Telecommunications Service Provider

Written by the company

Ivertec are a professional, customer-focused organization, with over 12 years’ experience in the broadband industry. We’re committed to helping you choose the best broadband service available while providing a local, tech-friendly support service. Ivertec specialize in providing rural broadband to Co. Kerry and North Cork. If you are living in an area that is waiting for Fibre, Ivertec can provide your home with high-speed wireless broadband. A lot of homes in Kerry and North Cork now have access to Fibre Optic broadband which is brought to your home from the roadside. Ivertec also provide this service as well as being the primary reseller of the newly delivered National Broadband Plan which is currently being rolled out by National Broadband Ireland.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Options you should ask

So disappointed you never asked or mentioned did we have a landline telephone! Which you should have.
I did mention it to the sales rep who came around asking us to join last April. I can remember my daughter in law saying her landline they dont use, but I said we have a landline and use it and want it connected.

November 20, 2025
Rated 5 out of 5 stars

Helpful staff

All staff I interacted with were very helpful. the process was pretty straightforward. the only small hiccup was on installation but that was to do with the set up previously installed in the house. Invertec staff remedied the issue very quickly and talked me through the process. All in all Im very satisfied with their service to date.

November 20, 2025
Rated 5 out of 5 stars

Fantastic service

The switch over was very quick and easy. After installation I called you guys and the box was reconfigured and that was it. Nice and smooth. I’ve also been telling friends how good your service is.

November 20, 2025
Rated 5 out of 5 stars

good communication

good communication and follow up. non complex broadband deals. quick installation response time . tidy installation with good quality modem and wifi distributer

November 10, 2025
Rated 3 out of 5 stars

The guys doing the installation were…

The guys doing the installation were great..no complaints at all.. however this fiber broadband is no better than what we had before..in fact it's probably worse!.. cutting out often..I'm not one to complain but I have to say it as it is..it's very weak

November 10, 2025

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