Very helpful and nice personel. All customers are treaded with same client oriented way. All dresses are made with attention to details and models will be in fashion for many years more, thats not a... See more
Company replied
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See what reviewers are saying
The dress is wow, really beautiful. I was borderline with my measurements and bought the recommended size. As a UK customer, I have paid £126 in addition to the price of the dress. If it was possible... See more
Company replied
Expectations were pretty high based on the perfect photo's on Instagram. And expectations were fully met! Exactly the high quality fabric and finishing you'd expect and want to wear. Their cus... See more
Company replied
I got the Alba dress and it is just gorgeous! The fabric has a luxurious feel to it. The shipment was really fast. The fit is true to size. It was difficult to choose just one dress. For a special occ... See more
Company replied
Company details
Written by the company
UNDRESS is meant to be your dress. Light, soft and elegant. Dress in not only the proof of feminity but also an entire object filling with great aesthetic pleasure once you wear it. Hard-to-explain magic of a dress lies in our unique designs based on clear forms, monochromatic palette and idea of timeless simplicity.
Contact info
Klaipedos g. 3, 01118, Vilnius, Lithuania
- +37069514781
- info@iwearundress.com
- iwearundress.com
4.5
Excellent
238 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from UNDRESS
Dear Diana,
Thank you for your review! We can't wait to see you wearing UNDRESS!
Regarding the return cost, we understand your concerns. We're actively seeking more convenient solutions. However, as stated in our policy, the customer is currently responsible for covering the return price. We do not determine return costs; they depend on your chosen delivery company.
We value your feedback and hope to dress you again in the future 💖
Best wishes from Vilnius,
UNDRESS Team
Amazing!!
Not just a fabulous dress but the service was truly impeccable! I will definitely buy from them again as they were extremely helpful 10/10.
March 20, 2024
Reply from UNDRESS
Maeve,
Wow, we're over the moon to hear that you adored UNDRESS dress and found our service impeccable. It's customers like you who make what we do so rewarding! To more stylish adventures together with UNDRESS!
With Love,
UNDRESS Team
Great through and through
The dress is beautiful. The customer service was great. Very fast to respond. I will order again from them without hesitation.
March 5, 2024
Unprompted review
Reply from UNDRESS
Dear Samantha,
Thank you so much for your kind words! We're thrilled to hear that you loved your UNDRESS and had a positive experience with our customer service team. We can't wait to welcome you back for your next order!
Warm wishes from Lithuania,
UDRESS Team
Beautiful dresses and great quality
Beautiful and timeless dresses, superior quality and great customer service! I will definitely order here again. Love their work.
March 5, 2024
Unprompted review
Reply from UNDRESS
Dear Rosi,
Thank you so much for your kind words! We're thrilled to hear that you love our dresses, and appreciate the quality and our assistance. Looking forward to welcoming you back for your next order! ❤
Warm wishes from Vilnius,
UNDRESS Team
I have only had good experiences with…
I have only had good experiences with this shop, they respond to emails quite quickly. I can only report positive things!
February 8, 2024
Reply from UNDRESS
Dear Rossana,
Thank you so much for your wonderful feedback, we're delighted to hear that you've had nothing but positive experiences with UNDRESS ❤ We truly appreciate your support and look forward to serving you again in the future!
All the best,
UNDRESS Team
High quality material
High quality material, beautiful shape and quick shipping. I will definitely buy more dresses!
February 7, 2024
Reply from UNDRESS
Dear Marta,
Thank you so much for your wonderful review! Your satisfaction means the world to us, and we can't wait to have you back for more dresses! If you ever need assistance or have any questions, feel free to reach out ❤
With love,
UNDRESS Team
Timess design and superior quality 🔥
From the moment I laid eyes on UNDRESS, I knew it would be the perfect choice for all my special events: timeless design, impeccable fit, and superior quality. The way dresses hug my curves in all the right places accentuates my figure and creates a silhouette that's just 🔥. When I wear UNDRESS, I feel like the best version of myself – confident and ready to conquer the world.
February 24, 2024
Unprompted review
Reply from UNDRESS
Hello Dear,
Thank you so much for your incredibly kind words! ❤ We're thrilled to hear that UNDRESS has made you feel confident and fabulous. We hope to see you wearing UNDRESS again soon!
All the best,
UNDRESS Team
Had a nice consultation in the butique…
Had a nice consultation in the butique and then bought a dress with a good discount online.
January 19, 2024
Reply from UNDRESS
Dear Egle,
Thank you for your positive review, we're glad you liked our consultation. We hope the dress fits you nicely and we'll see you again soon!
Warm regards,
UNDRESS Team
A Perfect Blend of Quality, Elegance, and Simplicityet
I have been buying Undress dresses for several years and I love them all! It's a rare balance that Undress has mastered, making their dresses suitable for a variety of occasions, from casual gatherings to more formal events. I wholeheartedly recommend Undress to anyone seeking dresses that looks and feel exceptional.
January 9, 2024
Unprompted review
Reply from UNDRESS
Dear Mazena,
Thank you so much for your heartfelt review! We're thrilled to hear about your positive experiences with UNDRESS dresses over the years. We truly appreciate your continued support, and we look forward to adorning you with exceptional dresses in the future!
Best regards,
UNDRESS Team
Excellent care
Appreciate the opportunity and flexibility to taylor-make the dress according to my measurements.
December 14, 2023
Reply from UNDRESS
Dear Milda,
Thank you for choosing UNDRESS!🖤We're thrilled to hear that you appreciated the opportunity to tailor the dress according to your measurements. Ensuring a perfect fit is at the heart of what we do, and we're delighted we could meet your expectations. We look forward to dressing you again!
Warm regards,
UNDRESS Team
The dress was lovely but snagged…
The dress was lovely but snagged immediately-I didn’t have any jewellry on and had a difficult zip which I wouldn’t expect with this price dress.
Initial delivery was delayed and I had to email the company to chase the order.There was of course extra £60 tax to pay on arrival too.One needed to be returned which is currently 😞
November 13, 2023
Reply from UNDRESS
Dear Milton,
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced and we would be grateful if you contact us via email at info@iwearundress.com and provide more detailed information so we could assist you further.
We're sorry to hear about the inconvenience with taxes, however, according to our policy, deliveries to countries outside the EU may be subject to VAT, import duties, and/or taxes. Unfortunately, the amount of taxes is beyond our control. Nevertheless, we are actively addressing this issue and exploring more convenient delivery solutions.
Thank you for your understanding.
All the best,
UNDRESS Team
love the designs!!!
Amazing quality & I love the designs of the dresses. It's was my 4th dress into a collection of Undress dresses, that I already have.. & it definitely won't be my last.
I always get so many compliments when wearing those!!!
December 6, 2023
Reply from UNDRESS
Dear Vitalija,
Thank you so much for your heartwarming review! It's wonderful to know you appreciate UNDRESS dresses. We're honored to have you as a valued customer, and we can't wait to bring you more fabulous dresses in the future. Here's to many more stylish moments and compliments! ❤
Warm regards,
UNDRESS Team
The dresses have exquisite quality
The dresses have exquisite quality! I have to pay for return, but this was made very clear from the beginning. I asked costumer service for individual wishes and they answered very fast. The return process was very easy. I would recommend undress any time.
December 22, 2023
Unprompted review
Reply from UNDRESS
Dear Luna,
Thank you for your wonderful review! We're thrilled to hear that you appreciate the exquisite quality of UNDRESS. Feel free to contact us anytime; we're always ready to fulfill your wishes and ensure you stand out at any occasion!
Your recommendation means a lot to us, and we can't wait to dress you again!
Warm wishes from Vilnius,
UNDRESS Team ❤
Extra charge for delivery in the UK due…
Extra charge for delivery in the UK due to border tax which were not included in the price. The tax is actually very high I.e. 70gbp! This amounted to an extra 40% to the purchase price.
November 27, 2023
Reply from UNDRESS
Dear Customer,
We sincerely apologize for any inconvenience you faced as we strive to deliver the highest quality customer experience.
According to our policy, deliveries to countries outside the EU may be subject to VAT, import duties, and/or taxes. Unfortunately, the amount of taxes is beyond our control. Nevertheless, we are actively addressing this issue and exploring more convenient delivery solutions.
Thank you for your understanding.
Warm regards,
UNDRESS Team
Perfect
Dress was perfect. I was queen on our Event.
Ill hope i will order one more.
Thank you
November 13, 2023
Reply from UNDRESS
Dear Elmira,
Thank you so much for taking the time to share your wonderful experience with us! We look forward to the opportunity to dress you again with another stunning outfit ❤
Best wishes,
UNDRESS Team
Reply from UNDRESS
Dear Paolo,
Thank you for the wonderful review! It warms our hearts that you loved the dress and we look forward to adorning you with another UNDRESS dress again soon!
UNDRESS Team
Always Great experience to shop here
Always Great experience to shop here - Love my dresses from undress. And very helpful customers service.
November 8, 2023
Reply from UNDRESS
Dear Natasja,
Thank you so much for your kind words! We're thrilled to hear that you always have a great experience shopping with us and that you love your UNDRESS dresses. If you ever have any questions or need assistance, feel free to reach out ❤
All the best,
UNDRESS Team
Very poor quality. did not refund full amount
Very poor quality. Had to pay return shipping costs and they did not refund the full amount of the product. While the product was sent back the same day with all original packaging. I had to pay an extra €13,90.
December 1, 2023
Unprompted review
Reply from UNDRESS
Dear Manon,
We sincerely apologize for the inconvenience you faced with our product. We aim to provide the highest quality, and it's disheartening to hear about your experience.
We would be grateful if you would contact us via email at info@iwearundress.com and provide more detailed information regarding the quality of the dress. This information would be immensely helpful for us in identifying ways for improvement.
According to our policy, we understand that return shipping costs are currently the responsibility of the customer. However, we are addressing this issue and exploring more convenient return solutions.
Warm regards,
UNDRESS Team
Reply from UNDRESS
Dear Eline,
Thank you for the wonderful review! We're thrilled you loved the dress and we look forward to adorning you with another one again soon! 🤍
UNDRESS Team
Can't wait to wear it again!
Over the weekend, I had the pleasure of wearing a gorgeous black sequin dress from UNDRESS at my friend's wedding, and I couldn't help but smile from ear to ear. I felt absolutely beautiful and comfortable in it, and I received countless compliments throughout the day. The dress shimmered brilliantly, and I'm already looking forward to the next opportunity to wear one of your fabulous dresses!
September 2, 2023
Unprompted review
Reply from UNDRESS
Dear Gabriele,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you felt beautiful and comfortable in our black sequin dress at your friend's wedding. It's fantastic to know that you received countless compliments, and we can't wait to help you shine in one of our fabulous dresses again soon.
With love,
UNDRESS Team
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