- 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

OMG! This dead casino site shows 9.9 reviews. This is a completely dead casino! I'm sure - such reviews are collected from relatives, friends or employees! This is absolute death. Only those who... See more

Rated 1 out of 5 stars

Another crypto casino running riot. No genuine reason as to why they will not pay out my winnings. They refer to fictional T&Cs which simply don't exist on their website. Similar to other revie... See more

Company replied

Rated 1 out of 5 stars

I am a recreational gambler and came across this gambling app. If you're from ontario, Canada, i would highly recommend you avoid Iwild. While playing, a random error will occur called a cashier err... See more

Company replied

Rated 1 out of 5 stars

Again I find myself writing a review which I find so difficult iwild have given me a review of when I will get my withdrawals. 7 days for the first and over 10 days for the next only to be told it’s d... See more

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This casino is a scam

This casino is a scam. Signed up and took 5 weeks to verify account. Submitted a withdrawal over 2 weeks ago and still not done. Please people do not sign up to this casino all they will do is make your life a misery. Chat support useless and also had my personal details breached to anouther casino. PLEASE PEOPLE STAY AWAY!!!!
So the casino would.like more info by all means.
They rebranded there website and it all went wrong. Asked to verify account again which took 5 weeks. I got lucky and hit a max win so tried to withdraw. Withdrawals got cancelled as apparently I was randomly selected for provider check ( If you read all the other reviews they are doing it to everyone so not a random check) There T&C says it takes up to 14 days but we are now on day 17 and still not able to withdraw. Chat support will just ask you to be patient which is a joke in itself. This has now being going in in total for nearly 2 MONTHS!.
They will just make your life an absolute misery regading KYC process and withdrawals. At the end of the day they have 100"s of complaints across different reviews sites all for the same thing they just don't want to pay anyone there winnings. SO PLEASE I ADVISE ANYONE LOOKING TO SIGN UP TO THIS CASINO TO AVOID AT ALL COSTS. So as you can see from there reply you just get the same nonsense no answers just excuses. Avoid at all costs

July 31, 2025
Unprompted review
- logo

Reply from -

Dear Trevor,

We apologize for the frustration you experienced. Your satisfaction is important to us. Our mission is to preserve transparency and fairness in every game. Partnering with trusted providers, we monitor activity to ensure compliance with the rules. Checks, when required, are routine and not an implication of wrongdoing. They must, however, be completed prior to continuing gameplay. These safeguards help sustain a positive community for all players.

We would like to note that our Terms do not specify maximum time for a provider check as it heavily depends on the game provider's specific time frame of the response.

Best regards,
iWild Team

Rated 1 out of 5 stars

Warning : Iwild Casino refuses to pay winnings

I had a very disappointing experience with iWild Casino.

Between 13 and 18 September, I maintained a balance of €1,076—despite having already lost over €500 since March. When I tried to withdraw my funds, the casino blocked my withdrawal and requested KYC verification. I promptly submitted all required documents (ID, taking picture in front of their side , and payment details), but no payment has ever been made. And keep saying the same answer overload working bla bla bla! After a couple days they still haven’t confirmed my KYC !

While the support team responds but they provide no real information about withdrawals or processing times for KYC. After multiple attempts, I still have not received my money. It feels like a deliberate tactic to avoid paying players their winnings, which is incredibly frustrating—especially since I refuse to gamble that money away just to access it.

I strongly advise others not to play at iWild Casino. Many other casinos offer fast, fair withdrawals, but iWild is not one of them.

I’ll complain this matter to the Curaçao authorities.

My advice: Stay away from iWild Casino

September 18, 2025
Unprompted review
- logo

Reply from -

Dear Ali,

We apologize for the inconvenience and will use your feedback to improve. Protecting your financial security is our responsibility. Occasionally, we may ask for additional verification to confirm your account access. This process is conducted promptly, but always in line with regulatory requirements. Thank you for your understanding.

Best regards,
iWild Team

Rated 1 out of 5 stars

They stall withdrawls

I deposited 50.00 to give this site a try. I ended up winning 300.00 and tried to withdraw. The withdrawal sat in pending status for 5 days until they asked for kyc verification. I submitted the documents as asked and another 4 days went with no communication. This is a stall tactic, I've played on multiple casinos with zero issues trying to withdraw winnings. Iwild will never get another penny from me and I will tell everyone I know in the gaming community to stay far away from this site..... I hope you enjoy my 50.00 iwild

September 13, 2025
Unprompted review
- logo

Reply from -

Dear Jeff,

We regret that your experience didn’t reflect our usual quality. The security of your funds and account access is our top priority. To maintain these safeguards, we may occasionally request additional verification. We handle this process swiftly, without compromising compliance with our legal obligations. Thank you for your understanding.

Best regards,
iWild Team

Rated 1 out of 5 stars

SCAM

Warning!!!
Stay away from this casino!

I waited nearly three weeks for the KYC process to be completed, but nothing happened.
You can’t withdraw money from this casino!

September 14, 2025
Unprompted review
- logo

Reply from -

Dear Tero,

We’re sorry to hear you were disappointed. Our team is reviewing your feedback carefully. Account safety and fund protection are central to our commitment to you. As part of this, you may be asked to undergo additional verification. We always strive to complete this step quickly, while maintaining compliance standards. We appreciate your cooperation.

Best regards,
iWild Team

Rated 1 out of 5 stars
- logo

Reply from -

Dear Adrian,

We apologize for the frustration you experienced. Your satisfaction is important to us. Safeguarding your account and funds is essential to us. To uphold these standards, we may request further verification. While this process is conducted with speed in mind, it must also align with our regulatory obligations. We appreciate your cooperation.

Best regards,
iWild Team

Rated 1 out of 5 stars

Disgraceful site

Deposited roughly 50 euros. Made a withdrawal for only 200 euros on the 07/09 and still to this day says processing. They say usually quick however there can be delays bla bla bla. Just a bunch of scammy crooks. Will need to submit a form for 'Reporting An Unlicensed Online Gambling Site' so this site can't utilise UK residents and carry on taking funds and not pay out.

September 12, 2025
Unprompted review
- logo

Reply from -

Dear Dinesh,

We regret any inconvenience caused and appreciate your feedback. We endeavor to process withdrawals swiftly, in line with financial and compliance requirements. We are enhancing systems with our partners to minimize delays. Thank you for bearing with us.

Best regards,
iWild Team

Rated 1 out of 5 stars

Warning

Warning: iWild Casino refuses to pay out winnings

I had a very bad experience with iWild Casino. On 6 august, I had a balance of 550 dollars submitted all required KYC documents (ID, address, payment details), but no payment has ever been made.

Support either responds extremely slowly or not at all, and after multiple attempts I still have not received my money. This feels like a deliberate strategy to avoid paying players their winnings.

I strongly advise others not to play here. There are many casinos with fast and fair withdrawals – iWild is not one of them.

I have now submitted complaints to AskGamblers, CasinoGuru, and will escalate further to the Curacao authorities.

My advice: Stay away from iWild Casino.

August 6, 2025
Unprompted review
- logo

Reply from -

Dear Anders,

We apologize for the inconvenience and will use your feedback to improve. From currently available information, we can see that your verification was completed as expected and the funds have been paid out fully.

We hope this has resolved your concern and if so, we would love to hear about your updated experience!

Best regards,
iWild Team

Rated 1 out of 5 stars

Uk players say no more

Uk players say no more!

UPDATE BELOW TO REPLY

These offshore sites that provide non-GamStop casinos usually also offer added perks like better bonuses, faster payouts, and the ability to play anonymously. As a result, more of them are gaining popularity and leading a massive exodus of UK players away from UKGC-licensed sites. However, as they are owned and operated offshore, it’s important to note that they aren’t licensed by the UKGC so they cannot legally advertise their services in the UK

In reply to the laughable reply, I have just got off this corrupt casino, more lies taking advantage of UK vulnerable people

I do not have a VPN on my phone so it states I am in the UK and I also think the big giveaway is when I added my address in which also states I am based in the UK

People go to your banks get a charge back if anyone needs any information I have a lot of files on these corrupt casinos which will help with your refunds

There is a lot of charities that are trying to get these legal money laundering sites closed down and taking a court and it will happen believe me

September 1, 2025
Unprompted review
- logo

Reply from -

Dear Player,

We strive on clarity and transparency in our services. As such, all licensing information is always available to the players in our Terms in full. In further effort, the list of countries, where we cannot offer services, is also available both in Terms and during signup, where restricted regions are marked during location selection.

To further prevent access from a region we are not allowed to operate in, we check where the player accesses our website from and do not allow access from the restricted regions, to adhere to local laws and regulations.

Best regards,
iWild Team

Rated 1 out of 5 stars

Scam casino!!

For almost a week I’ve been trying to withdraw my money. Status: “processing.”
I’ve contacted support daily, and they just keep saying “your withdrawal will be completed soon.”
Don’t play here if you want to actually get your money.
It’s just a tactic to make players cancel their withdrawal and lose everything again.

August 27, 2025
Unprompted review
- logo

Reply from -

Dear Magnus,

Thank you for voicing your concerns, we’ll take them into account right away. We handle withdrawal requests as quickly as possible, with consideration to banking and payment procedures. We strive to improve efficiency for future requests. Thank you for your patience.

Best regards,
iWild Team

Rated 5 out of 5 stars

en on iWild for a couple months now

en on iWild for a couple months now. What I like most is the mix of slots and those instant games (plinko, crash, etc.). Payouts are consistent—crypto hits my wallet in a few hours. The bonuses are okay, though the wagering is a grind. Still, the site feels reliable, and that’s why I keep logging back in.

August 30, 2025
Unprompted review
- logo

Reply from -

Dear Bobby,

It’s fantastic to know we made your experience memorable, thank you!

Best regards,
iWild Team

Rated 2 out of 5 stars

Been waiting almost 2 weeks now for my…

Been waiting almost 2 weeks now for my KYC confirmation. I’ve passed this confirmation a long time ago but now it feels like they’re stalling and just doesn’t want to pay me the money I’ve won

August 19, 2025
Unprompted review
- logo

Reply from -

Dear Jimmy,

Thank you for taking time to address your concerns and providing details to investigate it in full detail!

Unfortunately, there are currently no accounts registered at iWild with the email address you have provided, so we cannot provide more details on your request at the moment.

Our verification procedure is aimed to ensure all processes at iWild are completely secure and funds are always in control of the account owner. To keep up this requirement, additional documentation may be requested and further analyzed by the KYC team to ensure account ownership. Unfortunately, sometimes it may take a bit of time to do so, but we always strive to complete this process as soon as possible to provide further uninterrupted gameplay.

If you have any further concerns, you can always contact the team at support@iwildcasino11.org and we will be glad to provide more information!

Best regards,
iWild Team

Rated 5 out of 5 stars

It's great that the casino isn't just…

It's great that the casino isn't just focused on big names, but also gives a chance to interesting developers and providers. The choice is impressive.

June 25, 2025
Unprompted review
- logo

Reply from -

Dear Anthony,

Thank you for recognizing our efforts! We love hearing from happy players!

Best regards,
iWild Team

Rated 1 out of 5 stars

Maintence after win

Had a decent win, as I am trying to withdraw my funds the casino undergoes maintenance. While in contact with the casino there is no definite response as to when the maintenance will be over (It has been several days). Incredible, I will definitely contact the Curacao Gaming Control Boards in regards to this.
Stay away for your own sake, you can't win, if you do, you can't withdraw.

August 11, 2025
Unprompted review
- logo

Reply from -

Dear Erik,

We are always committed to enhancing the experience for the players, which may sometimes require website maintenance work. We strive to minimize the impact of this work on players so everybody can resume playing as soon as possible while enjoying the new updates as well. At the moment the website is fully operational, but if the access issue persists, you can always contact our dedicated support team via live chat or email for further assistance. We appreciate your patience!

Best regards,
iWild Team

Rated 1 out of 5 stars

Avoid This Site: Deliberate Delays & Poor Service

I am writing this review to share my recent frustrating experience with a withdrawal. After winning approximately $1000, I attempted to withdraw my winnings. The withdrawal request was pending for two days before it was declined, and I was asked to complete the KYC (Know Your Customer) verification process.

I promptly sent the required photos via email. However, I received a generic reply stating, "Your documents were received and sent for the review." This response was not only unhelpful but also created confusion and suspicion.

Immediately after this, the website went into "maintenance" for two days, which felt incredibly suspicious and added to the overall delay.

The entire process has been unnecessarily slow and frustrating. It feels like the casino is deliberately delaying withdrawals. The service and speed are noticeably worse than on other sites I have used. I am no longer interested in playing on this site and would advise others to be cautious.

August 8, 2025
Unprompted review
- logo

Reply from -

Dear Tony,

We’re sorry to hear about your experience. Your feedback is very important to us, and we will share it with our management team.

We are always committed to enhancing the experience for the players, which may sometimes require website maintenance work. We strive to minimize the impact of this work on players so everybody can resume playing as soon as possible while enjoying the new updates as well. At the moment the website is fully operational, but if the access issue persists, you can always contact our dedicated support team via live chat or email for further assistance. We appreciate your patience!

Best regards,
iWild Team

Rated 1 out of 5 stars

Iwild casino Site is under maintenance delaying tactics

Site is under maintenance. We’ll be back online shortly. Thank you for your patience.

This “maintenance” conveniently started right after my KYC approval and has continued every time I try to access my account.
I have also found multiple other player complaints describing this same pattern: once Iwild can no longer delay a payout with fake KYC loops, they hide behind a maintenance screen to block access and make withdrawals impossible.

This is not standard maintenance — it appears to be an intentional tactic to stall or avoid paying players.

August 9, 2025
Unprompted review
- logo

Reply from -

Dear Jim,

We are always committed to enhancing the experience for the players, which may sometimes require website maintenance work. We strive to minimize the impact of this work on players so everybody can resume playing as soon as possible while enjoying the new updates as well. At the moment the website is fully operational, but if the access issue persists, you can always contact our dedicated support team via live chat or email for further assistance. We appreciate your patience!

Best regards,
iWild Team

Rated 2 out of 5 stars

Joke (UPDATE 1 to 2)

Last week, I won €1600 with them, from which I wanted to withdraw €1000 and initiated the withdrawal. This happened on Saturday, then at the beginning of the week the site was updated and my withdrawal was deleted without any explanation. I initiated the withdrawal again, but it was deleted once more, and they requested KYC documents from me via email — oddly enough, under the name of a different casino (I don't understand how that can happen).

They asked for my ID and a photo of me holding it along with the website visible. I sent it, and I haven’t received any response since. It feels like they’re just trying to stall until I lose the rest of my money so they won’t have to pay out. (Previously, I had already confirmed all KYC-related details, and I even received an email stating that nothing else would be needed for future deposits or withdrawals, so it’s strange that they’re now requesting these unnecessary photos.)

They’re just dragging things out to avoid paying, or they simply have no intention of paying at all. The whole situation is a joke. Right now, I have to wait for an email from the KYC team. If there’s any development, I’ll update this post and the stars.

UPDATE:
The process was long, and there was maintenance for almost a week, which was a bit concerning. However, they kept their word and prioritized my payment after the maintenance, which I recently received in full.

July 31, 2025
Unprompted review
- logo

Reply from -

Dear Shiduro,

We appreciate your patience during our extensive update and associated maintenance process. We have taken some time to ensure players have access to improved gameplay and tools at their disposal and understand that associated downtime may have impacted the speed of our processes.

We are glad to hear that you are satisfied with our services upon conclusion of the required work and hope you will continue to enjoy iWild!

Best regards,
iWild Team

Rated 1 out of 5 stars

300 euro all 50c spins only ever been…

300 euro all 50c spins only ever been teased haven't seen a single scatter on this scam site

July 29, 2025
Unprompted review
- logo

Reply from -

Dear Conor,

We're sorry to hear about your experience and appreciate your feedback. We pride ourselves in partnering with leading game providers, ensuring a wide variety of games available for our players. In return, game provider upholds fairness standards and does not allow us to influence the games in any way, besides simply hosting it. All returns are strictly controlled by the game provider and overseen by the governing authority.

Best regards,
iWild Team

Rated 1 out of 5 stars

The worst ever of casinos

The worst e perience with this online app.i register with an ammount of 150euros I earned 1400 I ask to withdrawal they request the needful documents.i send them and after a month nothing done.the agents never able to help due to no access on that field.only automatic mesagges send e-mail on this adress. After many e-mails no answer...playing with you and never doing what was said.according to my point of view a scam casino really unprofessional and not respecting your rights as should .far away from this app at least to save someone who do not wants to loose his money and time by speaking to agents teams who never are able to help .Far far away.

June 26, 2025
Unprompted review
- logo

Reply from -

Dear Eleni,

Thank you for sharing your feedback on the experience you had with iWild!

We understand your frustration in the verification process and associated procedures as they might take some time before resolving. However, verification is a required procedure to ensure your account and funds are secure. We strive to process them as quickly as possible, depending on the volume of requests the team handles.

We understand your concern and will do our best to streamline the processes where possible to ensure timely verification procedures!

Best regards,
iWild Team

Rated 1 out of 5 stars

Not really happy with this casino

Not really happy with this casino. I had problems registering and logging in via Firefox, have to use Chrome each time. Got denied cashback multiple times because i had taken bonus in the past. Taking a bonuses here is not worth it as many slots are blocked by it, on top of that many slots that seem accessible for me are actually also blocked by country, so in total maybe i can access half of what the casino offers. I expected more...

Fast forward one month. After a couple weeks and many deposits i started to win a bit and cash out and then suddenly one day after a decent cash-out the casino blocks my account according to their T&C without any real explanation. I recommend avoiding this casino and Altacore altogether, in the long run only had bad experience with them on a few of their casinos.

July 6, 2025
Unprompted review
- logo

Reply from -

Dear Arty,

Thank you for your feedback, we appreciate your time!

iWild strives for transparency and clarity in regards to all conditions of the gameplay, as well as bonuses. As such, we always note how cashback and other bonuses are calculated on the relevant pages. In addition, we have recently revamped our cashback program so the status of it is always visible for the player!

We would like to highlight that blocking of the account can only occur if Terms have been breached. We do not take those decisions lightly and always strive to resolve any issues before we have to take such decisions. However, due to our licensing obligations, we must maintain fair gaming environment for all players, which includes adherence to our Terms.

Best regards,
iWild Team

Rated 1 out of 5 stars

what a croc of bull the sites basically…

what a croc of bull the sites basically a scam , they don't give you the signup or deposit bonuses more of their games don't work than do and the progressive bonus slots all get "Technical issues" boot you off an reset when they're full . I had to put a star to rate but it's like a minus 3 star

June 23, 2025
Unprompted review
- logo

Reply from -

Dear Bonnie,

We appreciate your valuable feedback!

We strive to offer multiple opportunities for players to claim bonuses at iWild, including the welcome bonus package for our new players! During our recent update, we have made some changes to ensure better clarity for all available offers, so you can choose what to pick wisely!

If you ever encounter a technical issue with a game, please feel free to contact us via support@iwildcasino.com and we will be glad to help!

Best regards,
iWild Team

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look