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Another crypto casino running riot. No genuine reason as to why they will not pay out my winnings. They refer to fictional T&Cs which simply don't exist on their website. Similar to other revie... See more
Company replied
I am a recreational gambler and came across this gambling app. If you're from ontario, Canada, i would highly recommend you avoid Iwild. While playing, a random error will occur called a cashier err... See more
Company replied
Again I find myself writing a review which I find so difficult iwild have given me a review of when I will get my withdrawals. 7 days for the first and over 10 days for the next only to be told it’s d... See more
Breach of guidelines
Discusting customer service
Discusting customer service, ignore emails and messages requesting to close the account. They make up t&c’s to suit their narrative and it’s impossible to get verified. Play here is your looking for an alternative to wiping your backside with your cash
September 18, 2024
Unprompted review
Reply from -
Dear Ben Cotterell,
Thank you for your feedback. We are sorry that you have such an impression of our service. Closing your account is your choice and we are always ready to help you with this request. The verification process is quite simple and if you have any difficulties, you can directly contact our KYC department at kyc@iwildcasino.com to speed up the process.
Please contact our support team again and we will consider your request immediately.
Best regards,
iWild Team
12 days to get my withdraw
Their T&C says that you can withdraw 400 euro every time up to 1200 euro/24 hours.
I did just that and after 3 days i got my first 400 euro. For the next 400 i have to wait 4 days and for my last 400 4 days again. So it will take me 12 days to withdraw 1200 euro.
September 15, 2024
Unprompted review
Reply from -
Dear Tony Lindholm,
Thank you for your feedback. We apologize for the inconvenience with your withdrawal. Our finance department does confirm payments within 24 hours, however, further delays may be due to processing by the payment provider, which is unfortunately beyond our control. We will review the payout process to ensure that it complies with our terms and conditions.
Please contact our support team via live chat or via e-mail support@iwildcasino.com if you have any further questions.
Best regards,
iWild Team
Not a trustworthy company
Stay away from this site.Had a small deposit bonus, played the full requirement of the bonus. It´s was more than 8k spins. Won 2k and they won´t pay out 1.2k .
They send me an email.
All winnings received while wagering Bonus are limited to a maximum cashout amount of 5 times bonus granted. Any exceeded balance will be voided prior to money withdrawal.
I already played the full requirement of the bonus.And they won´t even restore my 1.2k in my balance. Avoid site.
September 10, 2024
Unprompted review
Reply from -
Dear nathan buntinx
We are informing you that we always adhere to the rules and according to the following points of the rules of bonus terms:
1.3. The maximum allowed amount for withdrawal that has been won from casino bonus free spins is €100. If the withdrawal amount exceeds the allowed amount, the player will receive €100 and the rest will be charged to players in accordance with the bonus policy.
1.4. All winnings received while wagering Bonus are limited to a maximum cashout amount of 5 times bonus granted. Any exceeded balance will be voided prior to money withdrawal.
In case you have additional questions, please feel free to contact us by e-mail support@iwildcasino.com
Best regards,
iWild Team
Liars and theifs
I really enjoyed my time on this website until it was time to withdraw....
They cancelled my withdrawal and now will not respond to my emails. Live support is rude and they provide different reasons to why the withdrawal was cancelled each time.
I tried a second withdrawal and they cancelled it again.
It has been 4 weeks and still no withdrawal. It is clear delaying tactics are being employed with the hope I burn through the balance.
Atrocious service. Stay as far away as you possibly can.
August 3, 2024
Unprompted review
Reply from -
Dear Abdul,
Thank you for your feedback. We are truly sorry that you have encountered difficulties with your withdrawal. This is unacceptable to us and we are ready to look into your situation. Please contact us at support@iwildcasino.com with your account details and we will try to resolve the issue as soon as possible.
We appreciate your patience and hope for a speedy resolution.
Best regards,
iWild Team
Another crypto casino running riot
Another crypto casino running riot.
No genuine reason as to why they will not pay out my winnings. They refer to fictional T&Cs which simply don't exist on their website. Similar to other reviews, my money is also being unfairly held.
I'm surprised at how such a blatant scam of a website is still operating.
If you like to get robbed off your money, this is the place to go! Otherwise, avoid at all costs no matter how tempting the promotions are!
September 4, 2024
Unprompted review
Reply from -
Dear Dave,
Thank you for your feedback. We are very sorry that you are having difficulties with your withdrawal. Please contact our support team so that we can look into the situation and help you. We are committed to fair play and are always ready to resolve any issues.
Best regards,
iWild Team
Another scam casino
Another scam casino.
I deposited €1,000 using a bonus offer (€1,000 deposit match) and managed to wager the insane 35x. However this is where the problems begin...
1. They count your initial deposit and the bonus match as part of the wagering - so €2,000 x 35x wagering. This is not clear anywhere in the T&Cs.
2. Bonuses are capped at 5x the deposit match - thats interesting because they don't count the initial deposit like they do for the wagering!
3. I wagered and got my balance up to €11.5k only for them to reduce it to €5k as thats the cap. From this point, the money is classed as mine right?
4. I then increased the balance back up to €11,300 but they did exactly the same and reduced it back to €5,000.
5. There's a €400 a day withdrawal limit which they cancelled for some reason despite my fully completed verification status.
This website is a total and utter scam. I have now lost money on 3 crypto casinos - all i can say is before you sign-up, check if they are registered / regulated by the UK Gambling Commission. If not, you'll find they will screw you in the a-hole big time!
I have funds to gamble with so these types of losses are not life changing to me but for many others this would be a catastrophic loss. Please be careful and definitely avoid iWild!
September 2, 2024
Unprompted review
Reply from -
Dear Khay, thank you for your honest review of iWild, we appreciate all feedback which can help us improve ourselves! We strive to maintain a fair gaming environment and always look for opportunities to increase clarity of all the rules of the bonuses, which you may find in our latest update!
Best regards,
iWild Team
I send them 4 e mails and they dont…
I send them 4 e mails and they dont give a fuc*… in live chat they just tell me to wait they will respond… haha what a joke… SCAM casino never play on this site:))
September 2, 2024
Unprompted review
Reply from -
Dear Tomas, thank you for your honest review of iWild, we appreciate all feedback which can help us improve ourselves! We strive to reply to all incoming inquiries, if you still require any assistance, please feel free to contact us via support email address and the team will be glad to help with your concern!
Best regards,
iWild Team
AVOID AT ALL COSTS- SCAMMERS
Good website until you want to withdraw, hide behind clever terms and conditions to trap your money. Even dirty tactics with not allowing you to withdraw via a bank card which they allow you to deposit with.. deposits go through under different name… just everything about this website stinks. Don’t know how they get away with it all. Will be going to the IBAS.
August 6, 2024
Unprompted review
Reply from -
Dear George,
Your concerns are important to us. Thank you for sharing your thoughts. Fairness and completion of services are of utmost importance to us. On our end, a withdrawal may only be paused or canceled for reasons noted in our Terms, of which we always strive to inform players both in advance via displaying those Terms fully, and in the occurrence of the issue, to make sure information reaches the players.
Best regards,
iWild Team
The casino lost my deposit
The casino lost my deposit, and just keep telling me to wait and it’ll appear. It has been over a week now and nobody wants to help.
The KYC email address I’ve been told to contact have only replied once, and when I try to speak with the live chat team, they are very unhelpful. Valentin is especially rude and ends the chat rather than offer solutions. Valentin is very unhelpful and threatened to block my account if I asked about the issue again. No apology, no resolution, just rudeness. 8 days is far too long for a deposit to be missing.
Honestly, after my experience over the last 8 days, culminating in the absolute abhorrent customer experience with Valentin, I would recommend spending your money elsewhere.
August 7, 2024
Unprompted review
Reply from -
Dear Denise,
We apologize for your negative experience and appreciate your honest review. We cooperate with reputable payment processing companies to ensure the experience is as quick and efficient as possible. Unfortunately, banking errors sometimes happen, which might delay an arrival of a deposit.
We would like to assist you whenever possible and you may contact us at support@iwildcasino11.org with the payment confirmation so the team can verify it with the processor.
Best regards,
iWild Team
Scamers
Scamers, even tho i provided documents over and over, they just came up with new fake documents they needed, my win of 4k was lost because you cant withdraw. If you deposit here you are donating the money.
August 6, 2023
Unprompted review
Reply from -
Dear Joel,
We're sorry to hear we didn’t meet your expectations this time. The protection of your account and funds is central to our operations. Additional verification may be needed to confirm account ownership, and we carry out these checks with both efficiency and full adherence to licensing rules.
Best regards,
iWild Team
Keep clear I deposited some money in…
Keep clear I deposited some money in here played for a bit won a little not loads. Uploaded my passport forgot my password had a new one sent through a link logged back in my money was gone no history of playing games or deposits. Avoid.
July 25, 2024
Unprompted review
Reply from -
Dear Kelly,
We appreciate your review and will use it to improve our services. We strive to maintain security of all accounts and keep track of all changes in balance in order to prevent loss of funds and keep a fair gaming environment. All balance changes can occur only via playing or deposit/withdrawal, apart from time-limited bonus offers. If you have any concerns about changes in your balance, you can always contact our team via email or live chat for further checks!
Best regards,
iWild Team
No withdrawal for Canadians and Americans
They will not let you withdraw and make it impossible to take your money out until you loose your money. All other 5 star reviews are fake. Infact when I asked them to close my account they start giving me free 10 cent 100 spins with 40x wagering requirement. It is a Scam
July 16, 2024
Unprompted review
Reply from -
Dear Anshuman,
We value your feedback and regret that we fell short during your visit. We strive to process all withdrawal requests in the shortest possible time, considering financial processes and payment processing bandwidth. We diligently work with our payment processing partners to ensure the process is as smooth as possible on your end in the future! We appreciate your patience during this process,
Best regards,
iWild Team
Do not recommend
The withdraval process is a joke three 400€ withdraval a day and no new ones until they pay the first one out. The verification is lengthy. They do not pay out rewards from tournaments...won 90€ in the terms they state it takes 72 hours it has been 9 days...a lot of tehnical isuess, specialy when your winning...do not recommend this site. They have a VIP program, their representitive contacts you if you are interested in personalized offers etc. When you answer they reply that the VIP program is being set up. Wrote to their support email no answer in a week. But i have to say their live support is always available. They do not do much but they are available.
July 9, 2024
Unprompted review
Reply from -
Dear Ali,
We regret that your visit wasn’t as enjoyable as it should have been. Your comments help us improve.
Ensuring the safety of your funds and account is vital to us. We may occasionally need to perform extra verification to protect your access. This process is conducted swiftly but always in accordance with licensing requirements.
The winnings from tournaments are usually distributed to players at the conclusion of one week after the end of the tournament. If you have any concerns regarding it, you are always welcome to contact us via email or live chat for further assistance!
Best regards,
iWild Team
I’ve played more than my share of…
I’ve played more than my share of online casinos and, initially my thought was ‘oh its just another average site’ but boy was I wrong!
I love iWild and rate it as the best RTP in my experience. Yes, withdrawals are limited to $650 / day but I’ve withdrawn the maximum 3 days in a row with no issues at all.
Highly recommended!
June 22, 2024
Unprompted review
Reply from -
Thank you for your trust and support! 🙏 We'll always go above and beyond to make you feel at home with us. 🏡
i got a max win after i finish my wager…
i got a max win after i finish my wager on the site, and they canceld my withdrawl and told me i cant take it out because it was from ther free spins
June 17, 2024
Unprompted review
Reply from -
Dear Isak,
We're sorry to hear about your experience. Your comments have been shared with our team. We are committed to clarity and transparency of the bonus rules, which are always located in both our Bonus Policy and the respective bonus' page. Winnings from bonuses are always withdrawable with those conditions in mind. If you have any questions about how the bonuses work, our support team us available 24/7 to clarify it for you!
Best regards,
iWild Team
Extremely bad rtp
Extremely bad rtp
No free spins
Got kicked out of the server multiple times
Bad bad bad casino
Wouldn’t recommend
There’s a couple ones that I have experienced paying out
There is Unibet, lucky wins, Nordic bet, betsson and golden bet
Try one of those before you play here
June 14, 2024
Unprompted review
Reply from -
Dear Eirik,
Thank you for taking the time to leave a review. We’re always working to improve. We pride ourselves in partnering with leading game providers, ensuring a wide variety of games available for our players. In return, game provider upholds fairness standards and does not allow us to influence the games in any way, besides simply hosting it. All returns are strictly controlled by the game provider and overseen by the governing authority.
Players can enjoy a variety of bonus offers, available both individually and through ongoing promotions on our website. For transparency, our Bonus Policy is always accessible via the footer, and full details are provided upon activation. We are committed to continually improving the experience for all players.
Best regards,
iWild Team
I wish I’d came across this site sooner…
I wish I’d came across this site sooner . Really good games and lots Of bonuses . The chat agents are so nice and helpful Too .
I’d highly recommend
June 11, 2024
Unprompted review
Reply from -
Thank you for your trust and support! 🙏 We'll always go above and beyond to make you feel at home with us. 🏡
Worst Casino Ever!
This is by far the worst casino I have visited, and I've visited many!
iWild Casino say that they will pay out €1,200 every 24 hours. This is an outright lie.
I won big on iWild Casino and calculated it would take me 2 weeks to receive my winning due to their €1,200 per 24 hour payout.
In fact, it took iWild Casino over 2 weeks to pay out €1,200 in 3 x €400 payments. Over 2 weeks!
These guys are a bunch of crooks who make bogus promises to keep you playing.
I will never ever use this casino again and I urge you to also stay well away!
Worst casino ever!
May 27, 2024
Unprompted review
Reply from -
Dear PM,
We regret that your experience wasn’t what it should have been. We strive to process all withdrawal requests in the shortest possible time, considering financial processes and payment processing bandwidth. We diligently work with our payment processing partners to ensure the process is as smooth as possible on your end in the future! We appreciate your patience during this process,
Best regards,
iWild Team
Reply from -
Dear Tom,
We take your feedback seriously and will use it to make necessary improvements.
Fairness and completion of services are of utmost importance to us. On our end, a withdrawal may only be paused or canceled for reasons noted in our Terms, of which we always strive to inform players both in advance via displaying those Terms fully, and in the occurrence of the issue, to make sure information reaches the players.
Unfortunately, sometimes the issue arises during processing within the banking system, in which case we always return the funds to your game balance as swiftly as possible.
Best regards,
iWild Team
Worst online casino I've ever tried
Worst online casino I've ever tried. Got to play over 7000 dollars before u can cash any out...99 percent of games don't work.. I lost money out of the blue.. been trying to talk to someone and no ones answering . By far worst experience of my life. Been in the chat 30 plus minutes waiting on someone.
June 4, 2024
Unprompted review
Reply from -
Dear Troy,
We apologize that we didn’t meet your expectations this time.
We strive for clarity and transparency regarding any conditions for playing and withdrawing, making full policy available at the footer of the website and on the wallet page, where relevant. We always look for improvements in clarity, allowing players to better understand the rules for uninterrupted experience!
Best regards,
iWild Team
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