Intimate WM Heart Reviews 

65
TrustScore 3 out of 5

3.2

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Rated 4 out of 5 stars

We really liked this chair. The only downside is that it can make you sweat, but apart from that it is very comfortable. It is sturdy and perfect for my son, who is 2 meters tall and weighs 125 kg... See more

Rated 5 out of 5 stars

Very quick delivery with excellent communication. Good sound packaging. Very clear and concise instructions. Impressive engineering which made for easy construction as everything went together as... See more

Rated 3 out of 5 stars

Under padded. I am a mere 10stone yet I will soon need an extra cushion from the old posterior. I bought the most top of the range chair available from IWMH and had assumed (wrongly) that the padding... See more

Rated 1 out of 5 stars

The gas cylinder isn’t working I have emailed them four times and no response, have started chat twice and they do not respond and the phone number doesn’t work. Don’t buy from this company. The same... See more

Company details

  1. Furniture Manufacturer

Written by the company

A chair manufacturer that delicates to provide professional chairs to our customers.


Contact info

3.2

Average

TrustScore 3 out of 5

65 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.2

All reviews

(65)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Enjoying a luxurious home office experience!

I've had the Trebleo Low Back Executive Fabric Chair Flip with up Armrest for a couple of weeks now. It is so comfortable! It has a lovely rocking action, and the flip up armrests were exactly what I was looking for. Before I bought it, I contacted the company's customer services (they are definitely not in the UK) for some reassurance about dealing with any issues, should they arise, and they responded suitably for me to go ahead with my purchase. The chair arrived in just a couple of days, and, for £115, I have nothing but delight with my home office experience now!

March 15, 2023
Rated 5 out of 5 stars

Amazing customer service!

I bought a chair years ago, and due to expected wear and tear, I had to replace some parts, but the parts were hard to find, so I contacted the customer service team and they were fantastic in helping me find what I was looking for!

February 3, 2023
Rated 1 out of 5 stars

Doesn't ship to Northern Ireland

Doesn't ship to Northern Ireland. Doesn't tell you this until after you enter your shipping details and pay for your order. Doesn't state anywhere on their website that they don't ship to Northern Ireland.

December 2, 2022
Rated 1 out of 5 stars

Horrible experience

Chair arrived in a damaged parcel with a large entry point.

I ordered a chair and one entire arm rest was missing.

The chair is very low quality with plastic sharp parts across the chair and metal was already damaged severely to the point where I had to use a hammer to adjust the chair for the pieces to fit together properly

I am not surprised as when I ordered my chair I paid using PayPal. When I sent the money it tells you who you’re sending to and I sent the money to someone with several Chinese characters as their display name.

Horrible experience and chair. the customer support team haven’t got back to me.

Despite having inexpensive chairs I wouldn’t recommend this at all.

October 5, 2022
Rated 5 out of 5 stars

You can't get better after care service

I contacted them to get replacement pads for my Computer chair arm rests. They had worn out after several years of use. They got back to me promptly asking for details and checking that the chair was not under warranty. It wasn't, but I knew that. So they offered me some free pads as long as I paid the delivery costs. Which I was happy to do so. They sent a secure link to pay the costs and a few days later the arm pads arrived. But not just the pads, the entire arm assemblies, which I reckon would have cost altogether double or greater what the delivery cost was. So you can't get better after care service than that.

June 15, 2022

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