IZIPIZI Reviews 

4,441
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 762 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how much they love the wonderful range of colors, lightweight comfort, and stylish design offered across the entire collection of reading glasses and sunglasses. Consumers also appreciate the prompt shipping times, efficient ordering processes, and helpful assistance from friendly customer service representatives who resolve issues quickly. However, some customers also noted occasional durability issues, mentioning that parts like the arms or frames broke prematurely or felt cheap. A few reviewers experienced frustrating delivery delays, unhelpful tracking updates, or minor shipping complications when receiving their anticipated parcels from couriers.

What people talk about most

Quality

Reviewers highlight positive aspects of quality, noting that the glasses are sturdy, well made, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredible speed,... See more

Staff

People report positive experiences with staff, frequently highlighting the incredibly helpful service and... See more

Service

Customers had positive experiences with service, frequently highlighting friendly people, efficient handling,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love these glasses! Excellent quality -- worlds better than other readers I had in the past. If I hadn't stepped on them, I would still be wearing my IZIPZI screen reading glasses that I bought 7 year... See more

Rated 5 out of 5 stars

I first discovered these in France 10+ years ago and have ordered from Izipizi direct multiple times. I love these glasses and so does my husband! Packages come insanely fast and I love how they’ll ad... See more

Rated 5 out of 5 stars

I got my first pair while traveling in Europe and I switched entirely to these. I used buy designers like Gucci & Prada and after trying these lightweight cute reasonably priced glasses I will never g... See more

Rated 5 out of 5 stars

I have been buying the IZIPIZI reading glasses for several years now. I love their range of colors and the fact that they offer such a wide variety of shapes and sizes to fit every face type. I can'... See more


Company details

  1. Glasses Store
  2. also in
  3. Sunglasses Store

Written by the company

👓  Reading glasses 🌞 Sunglasses & 💻 Glasses for screens


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.6

All reviews

(4,441)

2,224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not the first time

Not the first time, a first-class handling of the customers and of their claims. I do feel as a premium client - and I guess this is their goal. Kudos!

October 12, 2026
Rated 3 out of 5 stars

Nice shape for limited time

Nice shape for limited time

October 9, 2026
IZIPIZI logo

Reply from IZIPIZI

Dear Georgios,

Thank you for taking the time to share your feedback. 

We are pleased to hear that you appreciate the design of our glasses, although we regret that their durability has not met your expectations.

At IZIPIZI, we are committed to offering products that combine design, comfort, and quality. We take your comments seriously, as they help us identify areas for improvement and continuously enhance our products.

We hope to have the opportunity to provide you with a more satisfying experience in the future.

Please write to us at contact@izipizi.com to discuss it further.

Thank you for your understanding,
The IZIPIZI team

Rated 5 out of 5 stars

I ordered two pairs of sunglasses for…

I ordered two pairs of sunglasses for my son, and I’m really happy with the purchase! Both fit perfectly, and he absolutely loves them. The quality is really good, and the delivery was fast and smooth. Everything arrived in perfect condition. Overall, a great shopping experience. Would definitely recommend!

September 30, 2026
Rated 5 out of 5 stars

The glasses are absolutely perfect

The glasses are absolutely perfect! They look so pretty and chic, and they're incredibly lightweight and comfortable to wear; you barely even notice you're wearing them.

The delivery was excellent, too! My package arrived from France to Croatia in just 5 business days, and I was able to track it every step of the way.

I'm really happy with my purchase and would definitely recommend them!

October 5, 2026
Rated 3 out of 5 stars

I have six empty boxes of glasses that…

I have six empty boxes of glasses that every single pair has lost one of the legs of. I called out to your attention and asked if there was anything you wanted to do to make me happy and you pretty much said no. I love your glasses, but every single pair has broken so far.

October 9, 2026
IZIPIZI logo

Reply from IZIPIZI

Dear Susan,

Thank you for your message and for sharing your experience with Izipizi glasses.

We take your feedback very seriously and are sorry about this repetitive issue.
We are continuously working to improve the materials and construction of our frames to enhance durability.

We still provide a 2-year warranty on our glasses. We offer a replacement if you happen to have a defect.

May we ask you to send us the following to contact@izipizi.com:
-a photo of the defect,
-a photo of the interior of the temple where the serial number is,
-a proof of purchase or order number. 

Thank you for your understanding!

Have a nice day,
Kind regards

Rated 5 out of 5 stars

I love these glasses

I love these glasses. I’ve been wearing them for about four years and I love them because the frames are light on my face whereas others are heavy and sometimes give you a headache. These are perfect. I love them.

October 8, 2026
Rated 5 out of 5 stars

Awesome all around !

Thibaut was very helpful in helping me arrange a warranty issue (broken stem). I own 4 pairs now and love them....will be more in the future. Fantastic glasses and customer service team !! Mike Marsh

October 8, 2026
Rated 5 out of 5 stars

Excellent customer service and experience

Excellent customer service when I had an issue with a pair of glasses. Sent a discount code for the purchase of a new pair. No quibbles. Very happy customer and will continue to buy glasses from this quality and customer centric manufacturer.

October 8, 2026
Rated 3 out of 5 stars

broken sunglasses

One of my last orders, a pair of #D sunglasses, broke and seemed very cheap indead. Me and my wife boutgh more thatn10 or 15, but now, after this one breaking, i am not sure anymore if it will keep as the daily beater glasses and sunglasses

October 8, 2026
IZIPIZI logo

Reply from IZIPIZI

Hello Sebastiao,

Thank you for taking the time to share your feedback.

We're sorry your #D sunglasses broke, and we're sorry this experience has made you question the quality of our products.

We especially appreciate the trust you and your wife have placed in IZIPIZI over the years, and we understand how disappointing this must be after so many purchases.

Quality and durability are very important to us, and your feedback is valuable in helping us identify areas for improvement.

Have a nice day,

Rated 3 out of 5 stars

Impressed with customer service, not impressed with new glasses

My old sunglasses broke, they were foldable sunglasses that i really loved. I was upset, so luckily I checked I was still within the warranty window. I emailed support and I had a fantastic experience with izipizi support, they gave me a voucher straight away and I ordered more sunglasses. I was really excited. I bought C green polarised sunglasses. Initially I was happy with them, they look nice, feel nice, they are light on my face. However after a day or two of wearing them I have noticed that I can see my reflection when wearing them and it is really quite annoying. I didnt have this problem with my old sunglasses. Now i literally get distracted when I wear them because I can see my eyes and cheek reflections through the lenses. It is really unfortunate and I am quite upset about it. I read online that it is something to do with light shining through to the back of the lenses from behind me. I dont know what to do. I wish these reflections did not exist because then my review would be 5 stars?

September 30, 2026
IZIPIZI logo

Reply from IZIPIZI

Dear Tom, 

Thank you for taking the time to share your feedback!

We do appreciate your kind words about our Customer Care team.

We are sincerely sorry to hear that your new sunglasses have not fully met your expectations. We understand your disappointment regarding the reflections you have experienced.

We would appreciate the opportunity to look into this matter and explore a suitable solution. Please contact us at contact@izipizi.com, providing your order details.

Thank you for your understanding.
The IZIPIZI team

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