Very good experience once I got set up and I get my medication on time when I need it and when I'm getting low I just have to let the pharmacy know and they tell me what to do. The only reason I don't... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Jack health is good,but delivery by FedEx is not. I have requested many times for delivery to be held at a FedEx pickup location but it still shows up at my door
Company replied
Hello the product is great and usually gets to me on time as advertised. The only downside I find is when I want to fill a refill I have to answer questions again. Thanks very satisfied customer!
Company replied
I’ve been using Jack Health for a few weeks now, and I can confidently say it works. Their products are designed specifically for men and actually deliver results. The process was easy, discreet... See more
Company details
- #10 of 11 best companies in Online Prescription Medication Vendor
- #6 of 6 best companies in Medical Clinic
- #15 of 16 best companies in Online Pharmacy
Written by the company
Jack Health is committed to helping Canadians take control of their health—confidently, privately, and on their own terms. Our process begins with a personalized treatment plan tailored to your unique needs and goals. Whether you’re looking for a modern approach or a proven generic option, you’ll be connected with a licensed medical provider who will review your health history and symptoms one-on-one. All of this happens 100% online—no waiting rooms, no awkward conversations, and no need to rearrange your schedule. You can complete your assessment from the comfort of your home and get ongoing support through secure messaging with our care team, available 24/7. We understand how important privacy is, which is why every step of the journey—from consultation to delivery—is discreet. Your treatment ships in unbranded packaging, and our prices are designed to be as accessible as possible. Thousands of Canadians trust Jack Health for expert-backed care in areas like sexual health, hair loss, testosterone, weight loss, and more. We’re here to simplify the healthcare experience and help you feel your best—without judgment, delays, or high costs. Jack Health is 100% online, 100% discreet, and 100% committed to your well-being.
Have better sex with personalized treatments
Written by the company
- Get personalized ED treatment prescribed online in Canada
- Our medical team will review your health history and prescribe personalized treatment options. We will prepare your prescription and ship it directly to your door. Free and discreet. Send us a message at anytime if you have questions, or want to update your plan.
Free Canada-wide Discreet Shipping
Ships within 24-48 hours.
If approved, your medication will be shipped within 48 hours, this is our guarantee to you.
Contact info
2620 Bristol Circle,, L6H 6Z7, Oakville, Canada
- hello@jack.health
- jack.health
Men’s healthcare personalized to you.
4.2
Great
1K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick turn around and great product.
Quick turn around and great product.
March 4, 2026
Unprompted review
It's good
Wasn't sure about it but experience was quick, seamless, and hassle free.
February 20, 2026
Unprompted review
Reply from Jack Health
Thank you for your review! We’re glad your experience was quick, seamless, and hassle-free. We’re always here to help with anything you need!
My parcel was misplaced by courier…
My parcel was misplaced by courier service. they posted me an replacement without any delay.
February 19, 2026
Unprompted review
Reply from Jack Health
Thank you for your review! We’re glad we could quickly send a replacement and resolve the issue. We’re always here to help if anything comes up!
good products and great service
February 17, 2026
Unprompted review
Reply from Jack Health
Thank you for your feedback! We’re glad you’re happy with our products and service. We’re always here if you need anything!
Reply from Jack Health
Thank you so much for your review! We’re thrilled you’re happy with our pricing, service, and delivery. We’re always here to help!
Good prices and quick delivery
February 7, 2026
Unprompted review
Reply from Jack Health
Thank you for your review! We’re glad you’re happy with our prices and quick delivery. We’re always here if you need anything!
Excellent
Excellent , professional service and very fast delivery...
February 3, 2026
Unprompted review
Reply from Jack Health
Thank you for your kind review! We’re glad you’re happy with our professional service and fast delivery. We’re always here to help!
It works.Thank you.
February 10, 2026
Unprompted review
Reply from Jack Health
Thank you for your feedback! We’re glad to hear it’s working for you. We’re always here if you need anything!
Easy to setup
I was curious and it's been easy...Quick setup, shipping speed very good.
Surprise by the result 😅
January 19, 2026
Unprompted review
Reply from Jack Health
Thank you for your review! We’re glad the setup and shipping were easy and fast, and it’s great to hear you’re happy with the results!
They understand the needs we men need
January 29, 2026
Unprompted review
Reply from Jack Health
Thank you for your feedback! We’re glad to hear we understand and meet the needs of our male patients. We’re always here to help!
The product has satisfied my needs…
The product has satisfied my needs greatly by keeping me satisfying my love
January 16, 2026
Unprompted review
Reply from Jack Health
Thank you for your feedback! We’re thrilled you’re happy with our service, product, and fast delivery. We’re always here if you need anything!
Great staff and service.
January 20, 2026
Unprompted review
Bought your product last year
Bought your product last year. This was the First time using your product and it didn’t work. Read the instructions waited over a few hours. Wasted over $200 for garbage. Your company automatically put through a second shipment without notifying me. I will be telling everyone on social media about my experience with your product. Letting them know to stick with viagra
June 28, 2025
things have been worked out smoothly without any troubles
I get what I need on my prescription, you sent me everything in time, and you make the right changes to my orders according to my requests, in other words things have been worked out smoothly without any troubles.
December 18, 2025
Unprompted review
Reply from Jack Health
We’re so happy to hear that your orders have been running smoothly and that our medical team is able to make adjustments according to your requests. It’s great to know our process is working well for you. Thank you for taking the time to share!
Affordable with excellent customer service.
They have great promotions and specials, which make being on E.D. Med affordable for my very tight budget.
December 1, 2025
Unprompted review
Reply from Jack Health
We’re glad to hear our promotions and specials are helping make medication more affordable for you. We appreciate you sharing your experience!
Reply from Jack Health
Merci pour vos commentaires ! Nous sommes ravis d'apprendre que vous appréciez le produit. Si vous avez des questions ou besoin d'aide, notre équipe est toujours là pour vous accompagner.
Reply from Jack Health
Thank you for your feedback. We’re glad to hear you had an overall good experience. If you ever need assistance or have questions, our team is always here to help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.