Very good experience once I got set up and I get my medication on time when I need it and when I'm getting low I just have to let the pharmacy know and they tell me what to do. The only reason I don't... See more
Company replied
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Review summary
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Hello the product is great and usually gets to me on time as advertised. The only downside I find is when I want to fill a refill I have to answer questions again. Thanks very satisfied customer!
Company replied
Jack health is good,but delivery by FedEx is not. I have requested many times for delivery to be held at a FedEx pickup location but it still shows up at my door
Company replied
I have been using their ED product for 2 years. It's effective and no obvious side effects. It really boosts my confidence towards life. Only one thing I have to mention that I prefer single package.... See more
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Company details
- #10 of 11 best companies in Online Prescription Medication Vendor
- #6 of 6 best companies in Medical Clinic
- #15 of 16 best companies in Online Pharmacy
Written by the company
Jack Health is committed to helping Canadians take control of their health—confidently, privately, and on their own terms. Our process begins with a personalized treatment plan tailored to your unique needs and goals. Whether you’re looking for a modern approach or a proven generic option, you’ll be connected with a licensed medical provider who will review your health history and symptoms one-on-one. All of this happens 100% online—no waiting rooms, no awkward conversations, and no need to rearrange your schedule. You can complete your assessment from the comfort of your home and get ongoing support through secure messaging with our care team, available 24/7. We understand how important privacy is, which is why every step of the journey—from consultation to delivery—is discreet. Your treatment ships in unbranded packaging, and our prices are designed to be as accessible as possible. Thousands of Canadians trust Jack Health for expert-backed care in areas like sexual health, hair loss, testosterone, weight loss, and more. We’re here to simplify the healthcare experience and help you feel your best—without judgment, delays, or high costs. Jack Health is 100% online, 100% discreet, and 100% committed to your well-being.
Have better sex with personalized treatments
Written by the company
- Get personalized ED treatment prescribed online in Canada
- Our medical team will review your health history and prescribe personalized treatment options. We will prepare your prescription and ship it directly to your door. Free and discreet. Send us a message at anytime if you have questions, or want to update your plan.
Free Canada-wide Discreet Shipping
Ships within 24-48 hours.
If approved, your medication will be shipped within 48 hours, this is our guarantee to you.
Contact info
2620 Bristol Circle,, L6H 6Z7, Oakville, Canada
- hello@jack.health
- jack.health
Men’s healthcare personalized to you.
4.2
Great
1K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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Very trustworthy pharmacy
Very trustworthy pharmacy, great customer service, good offers, delivery on time.
June 19, 2024
Reply from Jack Health
Thank you so much for the kind words! We're proud to be a pharmacy you can trust, and it's great to hear that our customer service, offers, and delivery all hit the mark for you.
Reply from Jack Health
We love hearing that! Making healthcare simpler and more accessible is what we’re all about. Thanks for your support!
It does what it’s supposed to
It does what it’s supposed to! No complaints from either of us and no side effects. Will definitely continue the prescription.
June 13, 2025
Reply from Jack Health
We're so happy to hear it's doing exactly what it's meant to—and even happier to know it's been a positive experience all around. Thanks for the great feedback!
Reply from Jack Health
Thank you for the 5 Stars and choosing Jack Health!
Reply from Jack Health
Thanks so much for the great feedback! We're glad to hear your delivery was quick and the process was easy. If there's anything we can do to make your experience a full 5 stars next time, don’t hesitate to let us know—we're always looking to improve.
Quick, efficent and discrete
Quick, effortless, always professional, and discrete. A pleasure to do business with
June 10, 2025
Reply from Jack Health
We’re so glad to hear you’ve had such a smooth experience with us. Professional, discreet care is what we’re all about. Thanks for trusting Jack Health!
A great service!
Jack Health is a step up from similar service providers because of their communication. Help is provided from actual people, not bots, and they are responsive and attend quickly to any issues or concerns, one of which was solved within 24 hours and put me at ease. I will be an on-going customer :)
May 16, 2025
Reply from Jack Health
Thanks for the awesome shoutout! We’re proud to be the real people behind the screen, ready to help quickly and put you at ease. Looking forward to having you as an ongoing customer!
Reply from Jack Health
Thanks for highlighting our fast shipping — we’re on it!
I still haven t recieved
I still haven t recieved, I received an e mail from fed ex last Wednesday that my order was out for delivery, Saturday Ingat a call feom fed ex saying they re at my door I was 1.5 hrs away, he said they d come back Monday after 8pm I made sure I was home. Still no delivery :-(
June 4, 2025
Reply from Jack Health
We’re really sorry to hear about the trouble with your delivery — we completely understand how frustrating that must be.
It sounds like you were doing everything right to receive your package, and we're disappointed to hear it still hasn't arrived. While we rely on third-party couriers like FedEx for shipping, it's still our responsibility to ensure your order gets to you safely and on time.
We’d love the chance to make this right. Please reach out to our pharmacy support team or email us at help@jack.health and ask for Joe, so we can follow up directly with the courier and resolve this issue as soon as possible.
Thank you for your patience — we’re here to help and make sure you get the care you need.
good for now
June 10, 2025
Reply from Jack Health
Thanks for your feedback! We’re here whenever you need us.
Great communication and service
June 10, 2025
Reply from Jack Health
Thank you for the kind words! We're so glad you had a great experience with our communication and service.
Discreet, Professional Treatment That Works
I had an outstanding experience with Jack Health. From start to finish, their process was smooth, professional, and incredibly efficient. The team is knowledgeable, respectful, and genuinely cares about your health and well-being. I appreciated how easy it was to book an appointment, and the follow-up support exceeded my expectations. It's rare to find a healthcare provider that combines convenience with quality care, but Jack Health delivers on both fronts. I’m incredibly grateful for the support and results. Highly recommend to anyone looking for accessible and trustworthy health services.
September 9, 2024
Reply from Jack Health
Wow — thank you for such an amazing review! We’re blushing over here (but like… professionally). :)
We’re thrilled to hear the process felt smooth and supportive from start to finish. Our team works hard to combine top-tier care with real convenience — and reading this makes it all worth it.
If you ever need us again, you know where to find us — just a few clicks away
Reply from Jack Health
Thanks so much for the great review! We’re glad you’re happy with the quality of our products and the support from our team — it means a lot!
Reply from Jack Health
We love hearing that — thank you! We're so glad you're enjoying the products.
Reply from Jack Health
Thanks for sharing your experience — I’m sorry to hear you’ve had occasional headaches. That’s definitely something we take seriously, and it’s worth looking into whether an adjustment or a different option might help.
Can I have someone from our clinical team reach out to you and discuss further?
Great experience !
Genuine and fast. Expect your delivery to be at your door in about a week. Easy online communication (less than hour before the MD answers your questions). Totally recommended!
May 7, 2025
Reply from Jack Health
Thank you for the fantastic review! We’re so glad to hear everything from delivery to communication with our medical team exceeded your expectations. We truly appreciate the recommendation — it means a lot!
Reply from Jack Health
Thanks for the 5 stars! We’re glad to hear the process was hassle-free and discreet — that’s exactly what we aim for. Happy to serve a need with care and convenience!
Reply from Jack Health
Short, sweet, and exactly what we love to hear — thank you! We're all about keeping things easy and stress-free.
Very private
February 6, 2025
Reply from Jack Health
Privacy is key, and we’re so glad you felt secure with us. Thanks for trusting Jack Health with your care!
Dislike your prices
Dislike your prices. Always having sales helps but still more than other
January 12, 2025
Reply from Jack Health
Thanks for your honest feedback — we really appreciate you taking the time to share your experience.
We understand that cost is an important factor, and we’re always working to balance affordability with high-quality care and products. While we do run frequent promotions to help offset prices, we also know it’s not just about discounts — it’s about delivering real value.
Our pricing reflects the fact that Jack Health includes access to licensed providers, discreet delivery, and ongoing clinical support — not just the medication itself. That said, your feedback helps us improve, and we’ll continue working to make our care as accessible as possible.
Thanks again for choosing Jack Health — we hope to earn that fourth (and fifth!) star in the future.
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