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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the AI recruiter and career coach to be very helpful and innovative. Many appreciate the human-like conversations, the ability to understand their needs, and the relevant job recommendations that save time. People also praise the service for its efficiency and the staff for their support. However, some customers also noted issues with the app, reporting that it occasionally freezes, needs restarting, and sometimes suggests irrelevant or out-of-scope roles. A few users experienced the AI repeating the same information or sending job opportunities that didn't exist, leading to frustration and a feeling of wasted time.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the AI model intuitive,... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and responsiveness.... See more

Service

Reviewers highlight positive aspects of service. Customers praise the attention to detail, clear... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence. Many reviewers found the AI intuitive,... See more

Application

People report positive experiences with the app. Many customers find it to be the best tool for job... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This platform has great potential. I've only "worked with Jack" so far, but it's been like engaging with a real recruiter. Within a couple of hours of signing up, I was emailed a few roles, all of wh... See more

Rated 4 out of 5 stars

A conversation in this job market is hard to find. With so many applicants it is hard to feel heard. Jack may be AI but he's a good listener and it's refreshing to be able to talk about your career as... See more

Rated 4 out of 5 stars

Jack, the AI recruiter & career coach, has been very helpful. The roles it's identified have been good rather than great (and there's a persistent thing where it sends expired listings for me to rev... See more

Rated 4 out of 5 stars

Great: providing opportunities I haven't found elsewhere. Improvement: Perhaps consider a chart format so we can track which opportunities we've considered a good opportunity to apply to and which o... See more


Company details

  1. Recruitment Service

Written by the company

Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career. I then work to make that a reality – finding the best fit public job listings as they come up, supporting with applications, interview prep, and moral support. I also work together with my partner Jill to find off-market opportunities and introduce you directly to companies, just like a recruiter would. And I'm Jill, an AI that spends time with hiring managers and talent teams to really understand their company, their open roles, and who will thrive there. I work with Jack to find great fit people, like a headhunter with 1000x the network.


Contact info

4.0

Great

TrustScore 4 out of 5

166 reviews

5-star
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1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

A very good concept but needs…

A very good concept but needs improvement like I received the job links that were either broken or no longer active and had to reiterate my requirements several times

October 1, 2025
Rated 5 out of 5 stars

Jack

Jack is great he is targeted and seeks out my needs. His gentle reminder emails are motivating

December 19, 2025
Rated 3 out of 5 stars

The future of job hunting

I like that Jack finds opportunities that I do not always see listed. I don't like that algorithm keeps Jack sending me the same emails multiple times and is still not within my demographic as far as distance. Jack sends opportunities that are hybrid and sometimes not only too far to commute but they are in other states.

December 18, 2025
Rated 1 out of 5 stars

Unreliable

Mid and unreliable, keeps giving repetitive follow ups without any real value add

November 19, 2025
Rated 5 out of 5 stars

Personalised, Specific, Cross-Examining

It felt good talking to an AI who cross-questions my skills, and finds results that cater to my specific needs. It's way better than filling out a form and then having to sift through hundreds of openings.

Additionally, the AI asks follow-up questions if it does not have the information it needs, which is really good.

December 14, 2025
Rated 4 out of 5 stars

Budding child shouldn't be tested....

There is no meaning of asking the great about a child, always the cute child is great, it doesn't mean there is no gaps or mistakes, a lot to grow, improve and developments, but the approaches and initiatives with the ai era itself is appreciable 💐

December 11, 2025
Rated 5 out of 5 stars

Better than most recruiters automatically

It’s a league above most recruiters to be honest, simply in remembering details and not having an agenda of its own that can leave you in a compromised position like many recruiters do when they’re
Focused on filling a position with someone they represent at client at any cost. The Jack and Jill pairing dynamic works really well. Highly recommended.

November 1, 2025
Rated 4 out of 5 stars

Jack is ready to hear you.

A conversation in this job market is hard to find. With so many applicants it is hard to feel heard. Jack may be AI but he's a good listener and it's refreshing to be able to talk about your career aspirations when trapped in job search purgatory.

December 12, 2025
Rated 4 out of 5 stars

A good companion and helpful resources

This app does provide me with some emotional support as Jack feels like a companion to me. I like it feeds me all the jobs that would be a fit for me so to save a lot of my time.

December 11, 2025
Rated 5 out of 5 stars

Awesome

Awesome, wish I knew about Jack earlier! Cannot recommend the app higher, it is great!

December 11, 2025

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