Sankra 🇳🇱 Best Casino 2026  Reviews 

At the bingo hall, tried to buy a second session book during the interval, but the till froze after taking my card. The receipt printed blank and the staff could not confirm whether I was charged.

two agents gave different payout answers in one hour.

After work, I realised that the bonus was removed without a clear reason. I checked it twice before giving up.

The first agent was polite and opened a case about my missing round ... A second agent ignored the notes and made me explain everything again. The promised email never arrived, so I returned to chat the next day. That conversatin closed while I was typing. Three contacts later, the issue was untouched

Operator details felt hidden. I spent ten minutes checking the footer, terms and contact page before registering. There was no physical operator address anywhere, only a company name with no useful details. That was enough for me to leave before depositing. I didn’t like being asked to trust a platform that wouldn’t clearly identify who was behind it.

The date filter counted Friday as Saturday. Then I noticed only because I checked before playing. control pages should reduce confusion, not create more
I would not have cared if the site had shown one honest status

Payment was marked complete on their side on 9 April. My bank has no record of it. Three weeks of being told to wait and check again.

table games only counted 5% toward the wagering, and that was buried three clicks into the terms page rather than anywhere near the offer itself.

Landscape mode glitches the live table layout, buttons sit under the chat box.

In my case, six months and I have worked out what this place is. The games are fine, the deposits are instant, and everything else is a queue. 4 cashouts averaging 6 days against an advertised 24 hours, plus a voided bonus.

Eighteen months here and the only support chat I genuinely recall was about a promo code that would not stick in the payments section field. She applied it from her side, explained to me it was a browser autofill detail, and the reload credited right after.

I cancelled a pending withdrawal because the page froze, and the funds took hours to reappear in the balance. No warning, no status note, just me checking like a mug every ten minutes I was done after that.

did the whole KYC on a bus and it still came back rejected.

I tried the platform while travelling, and the agent ignored the actual question. The issue turned a simple session into needless frustration.

Is there a way to lower the deposit limit without waiting 24 hours?

Email support answered my screenshot.

After that, the transcript disappeared when the window refreshed.

I would rather wait longer and get one accurate reply.

The screenshot was already in the thread still unclear