While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their softness, comfort, and durability. Many people appreciate the competitive pricing, often noting that the items offer better value than more expensive brands. The ordering process is frequently described as easy, and the delivery service is consistently fast and efficient, with many items arriving within a few days or even the next day. However, some customers were not happy with the "Made in China" label on certain products, expecting them to be sourced from the UK. A few reviewers also mentioned issues with gift packaging, finding the charge for a simple ribbon excessive. Additionally, some people received slippers that felt ill-fitting or had a flat footbed, leading to discomfort.

What people talk about most

Product

Consumers find products to be of high quality and great value. Many reviewers praise the comfort and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent craftsmanship and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and prompt... See more

Price

Customers consistently note positive experiences with price, often highlighting the great value and... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the ease of ordering, with... See more

Based on these reviews

Rated 5 out of 5 stars

Bought a clearance double sheepskin rug at a great price after comparing various other companies. Came very quickly yesterday and super impressed, very nice, can't see any flaws, maybe slight colour d... See more

Company replied

Rated 5 out of 5 stars

I bought a pair of the short sheepskin boots to use as slippers. These boots are amazing as they’re extremely well made and surprisingly light and most slipper boots that look similar don’t usually la... See more

Company replied

Rated 5 out of 5 stars

I’ve worn Australian sheepskin boots for years. I stumbled across Jacob’s and dalton when looking for a new pair and thought I’d give them a go. Frankly, I’m astonished. They produce a fantastic produ... See more

Company replied

Rated 5 out of 5 stars

Repeat order of short hair rugs. As before they are so soft and warm on my sofas. Excellent quality. Came beautifully wrapped. Unbelievable value especially with Black Friday discount. So much be... See more

Company replied


Company details

  1. Sheepskin and Wool Products Supplier
  2. Bedding Store
  3. Clothing Store

Written by the company

Jacobs and Dalton is a Yorkshire based brand specialising in premium sheepskin products, including slippers, rugs, pram liners, and homeware. With a focus on comfort, quality, and sustainability, all of our sheepskin is ethically sourced, and our designs are crafted to offer timeless luxury and long-lasting durability. Jacobs and Dalton blends traditional craftsmanship with modern style, creating cosy, practical pieces that bring a touch of everyday luxury into your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great boots and good customer service

Great boots and good customer service. The boots are so comfy, good quality and a perfect fit. Great price too.

April 21, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely feedback! 🥰 We're thrilled to hear you're loving your new boots — comfort, quality, and great service are exactly what we aim for. We can’t wait to welcome you back whenever you’re ready for your next cosy find!

Kind regards,
The Jacobs & Dalton Team

Rated 5 out of 5 stars

Good quality REAL sheepskin skippers at a great price

This was our second pair of mens slippers.
Easy ordering on line and fast delivery.
Very good quality real sheepskin at a great price.
Highly recommend this company.

April 11, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for the fantastic review! We’re so pleased to hear that you’re loving the quality of our slippers and that the ordering and delivery experience was seamless. We really appreciate your recommendation and can’t wait to have you back for your next purchase! 🐑👢

Rated 5 out of 5 stars

Toasty and comfortable slippers

Toasty and comfortable slippers
Fast efficient service

April 28, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! 🌟 We’re thrilled to hear you’re enjoying your new slippers — there’s nothing better than that cosy, toasty feeling! We're also so pleased the delivery was speedy for you.
We hope they continue to bring you plenty of comfort — you deserve it! 🤍

Kind regards,
The Jacobs & Dalton Team

Rated 5 out of 5 stars

Always quick delivery and the quality…

Always quick delivery and the quality of the products are excellent.

March 28, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely feedback! 🌟 We're thrilled to hear you've been impressed with both our speedy delivery and the quality of our sheepskin products — it really means a lot to us. We pour a lot of care into what we do, so it’s wonderful to know it’s reaching our customers. We can’t wait to welcome you back again soon! 🤍

Warmest wishes,
The Jacobs & Dalton Team 🐑✨

Rated 5 out of 5 stars

Pink Tibetan Sheepskin Cushion

Pink Tibetan Sheepskin Cushion. Super soft, dreamy floaty fibres, tactile and very calming to hold. Delivery was quick and carefully packed. Highly recommend.

April 7, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your kind words! 🤍 We're over the moon that you're loving your Pink Tibetan Sheepskin Cushion – there's something so soothing about those dreamy, cloud-like fibres, isn’t there? We’re thrilled it brought a little calm and comfort your way. Thanks for choosing us – and for the lovely recommendation too! ✨

Warmest wishes,
The Jacobs & Dalton Team 🐑

Rated 5 out of 5 stars

They are lovely boots

They are lovely boots, true to size,very comfy, will defiantly be coming back when I need more, also very fast delivery!

April 9, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! 🤍We’re thrilled to hear you’re loving your boots — comfort, style, and the perfect fit is what we’re all about! Delighted they reached you so quickly too. We’ll be here whenever you’re ready for your next cosy treat! 😊✨

Warm wishes,
The Jacobs & Dalton Team 🐑

Rated 5 out of 5 stars

Always quality products at a good…

Always quality products at a good price, quick delivery

April 7, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! 🤍 We're all about delivering top-notch sheepskin goodness without the hefty price tag — and we're thrilled to hear that's exactly what you experienced!

Fast delivery and quality you can count on? That's the Jacobs & Dalton way. We can’t wait to welcome you back for your next cozy find! 😊

Warm wishes,
The Jacobs & Dalton Team 🐑✨

Rated 5 out of 5 stars

short boots and a sale rug - excellent buys

I recently bought short boots and a rug for my mother who was delighted with them. They came promptly and smoothly. Good service all round.

April 2, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your kind words! We’re so glad to hear your mum loved her boots and rug — what a lovely gift! 🤍 We’re also happy everything arrived smoothly and that you had a great experience with us.

Thanks again for your support — we hope to welcome you back soon!

Warm wishes,
The Jacobs & Dalton Team 🐑✨

Rated 5 out of 5 stars

I bought the sheepskin clogs in black…

I bought the sheepskin clogs in black which are brilliant. Very well made, extremely comfortable, slight platform - which I love - and far better value than a big brand competitor. The size tag is in a slightly awkward spot (under the arch of the foot) so I cut that off but it’s a small thing to note. I’m closer to a 5 1/2, I bought the UK 5, same as I would with the competition and they’re a perfect fit (you have to wiggle in the first few times, same as all sheepskin shoes). Very fast shipping. I’m eyeing off the grey clogs now…

April 14, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! 🖤 We’re thrilled to hear you’re loving the black sheepskin clogs — especially that comfy platform! They really are a dream once they mould to your feet, and we’re so pleased the fit was spot on for you.

Noted on the size tag placement — we appreciate the feedback and are always looking for ways to fine-tune the details. As for those grey clogs... we’re totally cheering you on! 👀😉

Thanks again for shopping with us — we can’t wait to welcome you back when you’re ready for your next pair!

Warmest wishes,
The Jacobs & Dalton Team 🐑✨

Rated 5 out of 5 stars

Mum loves them

Slippers came in a lovely premium material bag, speedy delivery, price reasonable. Mum loves them (slippers are her annual present).

March 1, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for the kind words! 🤍 We’re thrilled to hear your mum loves her slippers — what a lovely tradition! We hope they bring her plenty of cosy moments this year and beyond. And we’re so glad you appreciated the little touches like our premium packaging and speedy delivery. Looking forward to being part of next year’s gift too! 🎁🐑

Warm wishes,
The Jacobs & Dalton Team

Rated 5 out of 5 stars

Great company to order from

Great company to order from. Product was qreat quality 👌
From ordering to delivery excellent service. I would highly recommend.

April 1, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! 🤍We're over the moon to hear you had a smooth experience from start to finish — and that you're loving the quality too 👌 We truly appreciate your recommendation and look forward to welcoming you back again soon!

With warmth,
The Jacobs & Dalton Team 🐑✨

Rated 5 out of 5 stars

Fabulous product and promt delivered…

Fabulous product and promt delivered very pleased and will purchase aga7n,

April 2, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for the kind words! We're thrilled to hear you're pleased with your purchase and that it arrived promptly 🐑✨ We can't wait to welcome you back for your next order — it means the world to us!

Warmest wishes,
The Jacobs & Dalton Team 🤍

Rated 5 out of 5 stars

Love the slippers!

Placed an order and received the item within 2 days. This is the second time I have ordered from this company. Love the slippers!

March 25, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! 🤍We’re so glad to hear your slippers arrived quickly and that you’re loving them just as much the second time around. There’s nothing better than happy feet — especially in sheepskin! We truly appreciate your continued support. 🐑✨

Rated 5 out of 5 stars

Fit amazing and I've had boots slippers…

Fit amazing and I've had boots slippers and clog platforms, mules all Ugg quality if not better

April 10, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for the amazing review! 🤍 We're so happy to hear that you’re loving the fit and quality of our boots, slippers and mules — especially that you’re comparing them to UGGs (what a compliment! 😍). We truly put a lot of care into creating pieces that are both beautiful and built to last, so your feedback means the world. Can’t wait to have you shop with us again soon! 🐑✨

– The Jacobs & Dalton Team

Rated 5 out of 5 stars

Fantastic Price Amazing Quality

I bought some sheepskin seat pads for my fiddle back beech kitchen chairs - just beautiful, comfortable and us elevated the chairs to something super special, the package arrived quickly the team were really responsive over helping me with colour choice, would definitely recommend and buy again in future

March 29, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! 😊 We're so happy to hear that the sheepskin seat pads were the perfect match for your chairs – it sounds like a stunning combo! ✨ We're also glad we could help with your colour choice, and that you had a smooth experience from start to finish. Your recommendation truly means the world to us, and we’d be delighted to welcome you back anytime! 💛

– The Jacobs & Dalton Team 🐑💫

Rated 5 out of 5 stars

Lovely product

Lovely product, really pleased. Easy ordering system and super quick delivery.
Thank you
Kate

March 14, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your kind words, Kate! 🥰 We're thrilled to hear you’re happy with your purchase and that everything from ordering to delivery was smooth and easy. We really appreciate you taking the time to leave a review – we hope to welcome you back again soon! 🤍

– The Jacobs & Dalton Team 🐑✨

Rated 5 out of 5 stars

Absolutely awesome experience with…

Absolutely awesome experience with Jacobs and Dalton who are now my favourite shop!
Beautiful products which are incredible quality and amazing value at such competitive prices!
Customer service was by far the best I've come across ever. An absolute pleasure to shop with, I will most definitely be back!

March 26, 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Wow – thank you so much for this amazing review! 🌟 We’re absolutely thrilled to hear you had such a great experience with us, and it means the world to know we’re your new favourite shop! 🤍 We're so proud of the quality of our products and the service we offer, so hearing this kind of feedback truly makes our day. We can't wait to welcome you back again soon! 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look