Installers were brilliant and tried to fix subsequent issues. The touchpad has a mind of its own and stops working with no warning and no perceivable pattern, the app works sometimes instead but other... See more
Company replied
Jacuzzi Hot Tub Centre, Webbs of Wychbold, Worcester Road, Wychbold, WR9 0DG Droitwich Spa, Worcestershire, GB
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Installers were brilliant and tried to fix subsequent issues. The touchpad has a mind of its own and stops working with no warning and no perceivable pattern, the app works sometimes instead but other... See more
Company replied
Really helpful from start to finish. Came out to look at the intended location, worked with us on our requests on fitting the cover lifter (due to us choosing a relatively tight location for the tub)... See more
Company replied
Mark was a consummate professional. He was very knowledgeable and actually wanted to do a great job. He was timely, efficient and was more than happy to answer any questions i had. Nice to see a p... See more
Company replied
Awesome experience, we were initially undecided between Jacuzzi and another brand but the sales experience was so good. Emma from Droitwich branch help with all our questions, and there was a lot. Th... See more
The Jacuzzi® Worcestershire showroom is the perfect place to experience the quality & exclusivity of this world famous brand. We not only take pride in being one of only four official own stores in the UK, we have enormous pride in making our customers lifestyles a real pleasure. From an initial phone call or showroom visit through to installation and aftercare, we bring over 40 years combined experience to every purchase.
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Up to 10 years manufacturing warranty

Jacuzzi Hot Tub Centre, Webbs of Wychbold, Worcester Road, Wychbold, WR9 0DG, Droitwich Spa, Worcestershire, United Kingdom
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All the team were very Professional, and went the extra mile. To make sure the installation went smoothly.
Thanks you very much
All ok and very pleased, the hot tub arrived at 8.15 am , but the crane had not been booked , it did not arrive until after 1pm , took the. Shine off the day .

Reply from Jacuzzi® - Worcestershire
Really helpful and knowledgeable staff. Not pushy with sales at all it was clear it was more important that we got the right tub for us. Great aftercare sales too
Excellent service and friendly team. I have had my hot tub for 5 years and always received help and advice.
The staff are always on hand to give advice, along with a good selection of chemicals and products to keep spas operating as they should.
They will ring you if a previous out of stock item comes in, so that's a nice touch, and they always remember your name!
Worcester Jacuzzi staff have been fantastic from thr 1st day I set eyes on my dream hot tub until recently when I asked for advice on how to save electricity. The staff a very knowledgeable and go out of their way for me when I visit for products.
In all of my experience of dealing with Jacuzzi as a brand and Jacuzzi Worcestershire, they have been helpful and efficient.
Excellent Service, and support from the team. Would highly recommend their services.
Despite the supply issues with new hot tubs (which delayed ours a little but was no fault of the team) the service from Jacuzzi Worcestershire has been excellent. they are responsive and always professional and have been accommodating whenever i have asked for support.
Definitely worth a visit if you are in the market for a hot tub
Emma and Jennifer were helpful throughout and after the purchase of a J35 which we use in our Airbnb and it gets rave reviews
After many years of wanting a Jacuzzi and many visits to the showroom we finally decided to purchase one after all the ups and downs of Covid. We found the staff very helpful and soon decided upon which model would suit us best. We paid the deposit to decide closer to the time if we would take advantage of the credit plans available. A member of staff kept us informed about delivery, (which was quicker then we anticipated due to availability of stock). On the day it arrived the two delivery drivers were very obliging to get the jacuzzi into the correct position, then to fill it and check it once it had been connected to the electrical supply. We have since been back to purchase chemicals and found the members of staff again very helpful. We love using the jacuzzi on a regular basis and couldn’t be happier with the choice we made to go with a reputable supplier.
Staff were really professional and knowledgable. Jen was fab!
Jen and Emma were absolutely superb helping us navigate buying our first ever hot tub, a Jacuzzi J225.
Purchased during lockdown, we spent a lot of time researching and talking over the phone. They walked us through the alternatives, running costs, ground preparation and installation requirements and chemicals etc.
All in all, really impressive. A big purchase, and in hindsight the time spent with us to make sure we bought the right tub with ‘no surprises’ has been really appreciated. We’ve got exactly what we were looking for, and everything from purchase to delivery/installation and day to day running has been as exactly expected.
We found Jen and Emma to be very knowledgable and professional and have no hesitation in wholeheartedly recommending Jacuzzi Worcester.
We totally love our Jacuzzi …..and now can’t imagine our garden without it.
From the initial conversations with the ladies in the office, to the delivery guys, it was a pleasure to deal with Jacuzzi.
We really appreciated the initial conversations and the fact there there was no hard sell. We spoke about the options, our budget and what we wanted out of our tub. We were given great advice and all the information we needed to make an informed decision. We had decided within a few days to proceed with the purchase and placed our order. The ordering process was efficient and again dealt with in a very friendly manner.
We had to wait several months for the tub to arrive but were kept up to date along the process. An installation date was booked and on the day, the staff and tub arrived onsite at the time agreed and was put in place and set up in a timely manor.
The result is a great tub that the whole family enjoy now on a regular basis. We are extremely pleased with our tub and service received and would not hesitate to recommend Jacuzzi and the team based at Webb’s.
Thank you.
The tub took a while to arrive due to Brexit delays and the COVID pandemic but so glad when it arrived as both my partner and I enjoy the therapeutic jets most days. Well worth it!
The staff are really friendly, service was excellent.
Fault was reported on installation, an engineer came out within a week to resolve.
Cannot fault Jacuzzi at all. Would highly recommend.
Really good product. Efficient and friendly staff. Installation was quick and easy. Could not recommend highly enough. Nothing too much trouble.
Very pleased with our choice of Hot Tub - the advice at the shop and the fitting team was super. And loving the Hot Tub experience. Definitely recommend Jacuzzi 👍
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