Installers were brilliant and tried to fix subsequent issues. The touchpad has a mind of its own and stops working with no warning and no perceivable pattern, the app works sometimes instead but other... See more
Company replied
Location
Switch locationJacuzzi Hot Tub Centre, Webbs of Wychbold, Worcester Road, Wychbold, WR9 0DG Droitwich Spa, Worcestershire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really helpful from start to finish. Came out to look at the intended location, worked with us on our requests on fitting the cover lifter (due to us choosing a relatively tight location for the tub)... See more
Company replied
Mark was a consummate professional. He was very knowledgeable and actually wanted to do a great job. He was timely, efficient and was more than happy to answer any questions i had. Nice to see a p... See more
Company replied
Awesome experience, we were initially undecided between Jacuzzi and another brand but the sales experience was so good. Emma from Droitwich branch help with all our questions, and there was a lot. Th... See more
Company details
Written by the company
The Jacuzzi® Worcestershire showroom is the perfect place to experience the quality & exclusivity of this world famous brand. We not only take pride in being one of only four official own stores in the UK, we have enormous pride in making our customers lifestyles a real pleasure. From an initial phone call or showroom visit through to installation and aftercare, we bring over 40 years combined experience to every purchase.
Industry-Leading Hydrotherapy
Written by the company
- Jacuzzi Aquilibrium®
- Featuring our Jacuzzi® Exclusive patented Aqualibrium® System and PowerPro® jets with industry first Infrared and Red Light therapy, Jacuzzi® sets the standard by which all hydrotherapy is measured. Only 65 years of innovation and over 700 patents can create a hydrotherapy experience that redefines relaxation and rejuvenation for which Jacuzzi® is globally renowned. Learn more at Jacuzzi.com
Industry Leading Manufacturer Warranty
Up to 10 years manufacturing warranty
Jacuzzi® is committed to design and manufacturing excellence and as such, our products are backed by a comprehensive parts and labour warranty, ensuring you can enjoy your investment with confidence.
Warranty terms include up to 10 years on shell structure, 7 years on shell surface, 4 years on equipment, controls, and plumbing, and 5 years on cabinetry. Please note warranty terms vary by product collection, and more details can be found on Jacuzzi.com
Looking for your warranty card? You can download your product warranty card here.
Warranty terms include up to 10 years on shell structure, 7 years on shell surface, 4 years on equipment, controls, and plumbing, and 5 years on cabinetry. Please note warranty terms vary by product collection, and more details can be found on Jacuzzi.com
Looking for your warranty card? You can download your product warranty card here.
Contact info
Jacuzzi Hot Tub Centre, Webbs of Wychbold, Worcester Road, Wychbold, WR9 0DG, Droitwich Spa, Worcestershire, United Kingdom
- 01527 869378
3.7
Average
67 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love our Jacuzzi hot tub
Team at Jacuzzi have been great, ordering simple, wait time wasn’t as long as first thought and delivery and installation was excellent. Just one small issue we’ve not been able to get help with our chemicals, we don’t seem to be able to get them stabilised and left a message asking for a call back which was never answered otherwise all great
March 13, 2021
Always great friendly service and…
Always great friendly service and buying the branded consumables from my local store is cheaper than anywhere else online.
January 29, 2021
Top products top service
January 28, 2021
First class service and after care very…
First class service and after care very impressed
August 15, 2020
Unprompted review
excellent service excellent product
July 8, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.