I've used JAM (answer.co.uk) for many years and I can recommend their service without hesitation. The greatest accolade I can give them came via one of my clients who commented that he'd "rung ea... See more
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Nichola connected with me after I enquired about services, and offered me a tailored solution that was comprehensive and covered all my needs, didn't try to upsell me, and gave me a solution that we c... See more
Company replied
Been using the services of JAM for 10 years, if not longer. Answer our phones professionally without fail after a couple of rings. I regularly do test calls which confirms what our callers tell us. I’... See more
Company replied
We switched to JAM a few years ago from our previous Out of Hrs provider as we also wanted to have day time cover for overflow calls. It was the best move we ever made. Not only were they better at... See more
Company details
Written by the company
Established in 1977, JAM is an award-winning telephone answering service, and the very first of its kind. We’ve built an unrivalled reputation for excellence built on one simple principle. Every call is priceless. We’ll always look after your calls with the highest level of skill, dedication and care. That’s why we are the UK’s highest independently rated call handling service.
Written by the company
Contact info
4.6
Excellent
539 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been using call jam now for quite a few…
Been using call jam now for quite a few years and have received excellent service throughout.
August 4, 2020
Unprompted review
They are just like part of the team, wouldn't use anyone else.
We've been using JAM for our answering and call overflow service for approximately 8 years now. What really impresses us is the quality of the staff employed by JAM and their ability to think and make judgment calls when an extremely important call comes through.
I can't think of one negative, their service is superb.
August 4, 2020
Unprompted review
I have been using JAM for many years..
I have been using JAM for my telephone answering for many years and have found the service to be very effective and cost efficient. As mine is a small company, JAM provides me with the messaging backup that I need.
I would not hesitate to recommend JAM.
August 2, 2020
Unprompted review
We've used these guys for years to…
We've used these guys for years to handle our overflow call volume. Great service.
July 28, 2020
Unprompted review
Used answer.co.uk for 8 years
Used answer.co.uk for 8 years. Good, reliable service. Use this as a backup to my business phone line when I’m unavailable. Caller details get sent in a quick email. Been very useful to have.
July 26, 2020
Unprompted review
Great Service!!!
July 23, 2020
Unprompted review
Reliable and polite team.
I use Answer.co.uk to look after calls, take messages and filter spam callers. They've taken a weight off my mind. Really reliable and polite team.
July 23, 2020
Unprompted review
Excellent!
Excellent, efficient and cost effective solution.
Highly recommended!
July 17, 2020
Unprompted review
Great service
Great service and reasonable prices.
Thank you to the team for helping with our calls.
July 15, 2020
Unprompted review
JAM allows my brand to give a…
JAM allows my brand to give a consistent approach to client communications, allowing me to focus on other tasks and get more time back.
July 11, 2020
Unprompted review
Fab ongoing service
Fab ongoing service!
I have used answer.co.uk for some years now and as a "one mand band" its essential to have a decent answering service. Clients are often impressed with the speed that I call them back after they have called the office! With the duplication of text and email it doesn't matter if you are in a bad 3G/4G area as the text gets through immediatley.
July 10, 2020
Unprompted review
Professional Service
Professional service, great support and good prices. Recommended.
July 10, 2020
Unprompted review
I have used this service for years and…
I have used this service for years and have always found it to be competent, reliable and economical
July 9, 2020
Unprompted review
Very easy to use
Very easy to use - no large set up fees - our phone is answered professionally. What's not to like?
July 8, 2020
Unprompted review
Excellent service
Excellent service. Confident that we never miss a call. The service is great. The online message portal is a real boon too. It means we can check messages anywhere. Would highly recommend this service. We have tried others and this one is the best!
July 7, 2020
Unprompted review
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