J&A Doors Reviews 

95
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I went to all the big DIY stores and couldn't find the hinge I was looking for,went online and found it straight away very fast delivery brilliant product thank you

Rated 5 out of 5 stars

Top quality products, made to measure, well packed, speedy delivery and competitive price. Bought 8 doors and 3 drawer fronts in high gloss slab white to replace the tired and old ones in my daughters... See more

Company replied

Rated 5 out of 5 stars

I have awarded five stars to this company although my order was just a sample door. There was a bit of a mix up with the sample door order I had placed, and after a quick text, it was resolved strai... See more

Rated 4 out of 5 stars

I recently updated my kitchen with doors and panels from J&A Doors and was very impressed. The quality of the products was excellent, they were well-packaged, and delivery was on time. Even unique siz... See more

Company replied

Company details

  1. Kitchen Supply Store

Written by the company

Here at J&A Doors, we specialise in selling high-quality kitchen cabinets, doors, and accessories at great prices. Our products are made with the finest materials and craftsmanship, ensuring that they are durable and long-lasting. In addition to offering a wide range of products, we also pride ourselves on our fast delivery. No matter where you are located in the UK, we can get your kitchen cabinets, doors, and accessories to you in a timely manner. In terms of pricing, we strive to offer the most competitive rates on the market. We understand that renovating a kitchen can be a costly endeavor, and we want to make it as affordable as possible for our customers. We also have a wide selection of handles and other kitchen accessories to choose from, allowing you to fully customize your space to your liking. Whether you are looking for a modern or traditional look, we have something for everyone. Thank you for considering our business for all of your kitchen renovation needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

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4.7

All reviews

(95)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

First class

Quality product, good packaging, helpful information with order, value fir money,

August 29, 2024
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Reply from J&A Doors

Thank you so much for your review! I’m really glad to hear you’re happy with everything—from the product and packaging to the info we included. It’s great to know you feel it’s good value for money. We appreciate your support and hope to assist you again soon!

Rated 3 out of 5 stars

No tracking available when order has…

No tracking available when order has been dispatched or no delivery date given.

August 21, 2024
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Reply from J&A Doors

Thank you for your feedback! We apologise for the inconvenience caused by the lack of tracking information, our team had to advise you after you emailed us asking about the delivery date. Providing real-time updates is a priority for us, and we're working to improve this aspect of our service.
Thank you for bringing this to our attention, and we appreciate your patience!

Rated 5 out of 5 stars

Great units and service from the guys…

Great units and service from the guys will definitely use them again

July 1, 2024
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Reply from J&A Doors

Thanks a lot for your kind words! We’re happy to hear you’re satisfied with our service and units. We look forward to working with you again!

Rated 5 out of 5 stars
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Reply from J&A Doors

Thank you for your feedback! I'm so glad to hear that the door replacement was a great match for you. If you have any more projects or need any help in the future, feel free to reach out. We really appreciate your support!

Rated 5 out of 5 stars

Bought new kitchen doors.

Bought new kitchen cupboard doors (shaker style).

Delivered when expected and brilliant quality. Even our builder commented on what good quality they were.

Will highly recommend

June 19, 2024
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Reply from J&A Doors

Thank you for your wonderful review, it means a lot to the team! We're so pleased to hear that you love your new shaker-style Wilton kitchen cupboard doors. It's great that they were delivered on time and that both you and your builder are impressed with the quality. Your recommendation means a lot to us. Thanks again and take care!

Rated 5 out of 5 stars

QUALITY PRODUCT

QUALITY PRODUCT, GOOD SERVICE, SWIFT DELIVERY.

June 21, 2024
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Reply from J&A Doors

Thank you for your review! We're thrilled to hear that you found our product to be of high quality and that you were pleased with our service and delivery speed. Your feedback means a lot to us. If you need anything else, feel free to reach out.
Thanks again!

Rated 1 out of 5 stars

Awful experience

Awful experience, delivery 2 weeks late and incorrect when arrived. I would never use this company again and would recommend shopping elsewhere.

July 12, 2024
Unprompted review
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Reply from J&A Doors

Hi Andrew, we are sorry to hear you did not have a good experience with us. I have looked at your order and can see you ordered 2 of the same sample door. Customers cannot order duplicates as we offer these for free plus delivery. (Delivery fee is refunded on next orders over £200).

I have checked the tracking and can see you have received 1x sample door as the order should be. Again, we apologise if there was confusion or miscommunication and would be happy to help further if you require.

Rated 5 out of 5 stars

Excellent service and a quality product

I'm always a little cautious when ordering from online suppliers I haven't used before, but this time my fears were groundless. I was in the market for a couple of cupboard doors, one a standard size, the other bespoke. Ordering was really easy, using the chat facility on the website, and incredibly quick. My doors were despatched within 24 hours, and having received them, they are of really good quality. The colour is a pretty good match to the illustrations on the website too. Best of all though, the price is really competitive - literally half what I was quoted by a local kitchen restoration company. Highly recommended!

June 7, 2024
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Reply from J&A Doors

Thank you so much for your lovely review! We're really happy to hear that you had a great experience with us. It’s always a bit nerve-wracking trying a new supplier, so we’re glad we could put your mind at ease.

It's great to know that our chat feature made the ordering process smooth and that you were happy with the quality, delivery and colour of your new cupboard doors. Hearing that our prices beat the local competition by half is just amazing!

We really appreciate your recommendation. If you need anything else, we're here to help. Thanks again!

Rated 5 out of 5 stars

Next day delivery which was good

Next day delivery which was good.
Great cupboard exactly as described. Went together easily. Really pleased

May 30, 2024
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Reply from J&A Doors

Hi Judy, thanks for your review! We're glad to hear the next day delivery worked out well and that the cupboard was just what you were looking for. It's great that it was easy to assemble and that you're happy with it. If you need anything else, feel free to reach out.

Rated 5 out of 5 stars

Amazing quality door for very good…

Amazing quality door for very good competitive price

May 28, 2024
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Reply from J&A Doors

Thank you so much for your kind words! We're really happy to hear that you're pleased with the door and found it to be a great value. It's always our goal to provide high-quality products at fair prices. If you need any further assistance or have any questions, please feel free to reach out. Thanks again!

Rated 5 out of 5 stars

The very good service and quick custom…

The very good service and quick custom made and delivery, amazing 🤩 thanks again!

June 5, 2024
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Reply from J&A Doors

Hi Anna, Thank you for the wonderful feedback! We're thrilled to hear that you were happy with our service and the speed of our custom-made door order. Your satisfaction is our priority. Thanks again, and feel free to reach out if you need anything else! 🤩

Rated 4 out of 5 stars

Great company, great find!!

I was extremely impressed with the customer service with J and A doors as I did have a few questions and they were both fast in their response and only to happy to help. The delivery was also spot on with no delays whatsoever. I have only opened one of the doors to date as my project is not at that stage yet but the one I have seen is good quality and exactly as described, as I haven't hung them yet I couldn't give 5 stars otherwise I would have.

May 26, 2024
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Reply from J&A Doors

Thank you for your fantastic review! We're delighted to hear that you were impressed with our customer service and prompt delivery. We're glad the door you’ve checked so far meets your expectations. If you have any more questions or need further assistance as your project progresses, don't hesitate to reach out. Thanks again for choosing J & A doors!

Rated 4 out of 5 stars

Kitchen Units

Service, communication and delivery was very good. The cabinets/units though were hard to put together and definitely required to be glued otherwise the click system would not have held in my opinion. But overall a very good service.

June 3, 2024
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Reply from J&A Doors

Hi Jo, Thank you very much for your time and kind words in your review, your feedback means a lot to us. Rest assured our Clicbox units are built to last and hold for years without any glue, however can be used for an extra layer of security. Have a great week!

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with, great comms and the doors were fantastic for the money they cost

May 17, 2024
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Reply from J&A Doors

Thank you so much Anthony! We're glad you had a good experience and love the doors. Your feedback really made our day!

Rated 5 out of 5 stars

Excellent product professional company

We wanted to update our kitchen on a budget. We ordered all new doors trims and panel from J and A in supermatt cashmere. What an excellent service and amazing product. The colour and quality were excellent. We had one small issue with drawer size but it was resolved promptly even over a bank holiday.
Communication was excellent.
Such a positive experience would highly recommend. So refreshing to deal with such a friendly and professional company.

Many thanks to the team.

June 4, 2024
Unprompted review
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Reply from J&A Doors

Dear Emma and Olly,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a superb experience updating your kitchen with our Jayline supermatt cashmere doors. Our team is dedicated to providing top-quality products and exceptional service, so it's gratifying to know we went beyond your expectations. Your kind words about our communication and professionalism mean a lot to us.

Thank you for recommending us, and many thanks to you both for choosing J&A!

Rated 5 out of 5 stars

Excellent service

Excellent service. Very competitive pricing. Quick delivery. A**

May 10, 2024
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Reply from J&A Doors

Thank you for your fantastic review! We're thrilled to hear you were pleased with our service, pricing, and delivery speed. Your A** rating means a lot to us. We look forward to working with you again!

Rated 5 out of 5 stars

Good quality, competitive price.

Top quality products, made to measure, well packed, speedy delivery and competitive price. Bought 8 doors and 3 drawer fronts in high gloss slab white to replace the tired and old ones in my daughters kitchen. Some of her original door sizes were obsolete, so had to work out hinge hole placement and these replacements were spot on. The kitchen looks so much better. Would certainly recommend.

May 14, 2024
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Reply from J&A Doors

Thank you for your wonderful review! We're delighted to hear that our products met your expectations and that your daughter's kitchen has been transformed. It's great to know that the made-to-measure doors and drawer fronts fit perfectly and that the installation went smoothly. Your recommendation means a lot to us. Thank you for choosing our products!

Rated 5 out of 5 stars

I recommend

Everything great, quality, delivery, communication.

April 16, 2024
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Reply from J&A Doors

Thank you for your kind words! We're thrilled to hear that you had a great experience with us and love the products. If you ever need anything in the future, don't hesitate to reach out.

Rated 1 out of 5 stars
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Reply from J&A Doors

Hi Claire, sorry to hear you did not receive your item. I can see you ordered free colour swatches which was sent via royal mail on 10/04. Usually they take up to 5 days to deliver, as it has been so long and you haven't contacted us reporting they have still not arrived, we assumed it had been delivered. We are more than happy to send the swatches out to you again. Please contact us if you wish to do so.

Rated 5 out of 5 stars

Showed up quickly and in great condition

Showed up quickly and in great condition

April 13, 2024
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Reply from J&A Doors

Hi Cody, thank you for your time to leave us a review! We are glad you are happy with the service and products. All the best.

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