Jandrcvjoints Reviews 

I ordered cv joints which are fine . In with the joints was a flyer offering 25 cv gaiters for £55 however when I tried to order they were £75 . They said prices gone up but why advertise if they can’t do ? False advertising

Great,till something goes wrong,try getting a refund ,really hard,i have been in business for over 40 years,worst firm i have dealt with,please do not use them !!!

Customer Service is appalling. Whoever this 'Stace' is, needs to understand people are In the right wanting a refund, for a product that's not fit for purpose. Especially when it doesn't fit the car it was bought for even though you type your reg in to get the correct one. I have requested my money back to be told I'm over the 30days. The invoice states the 7th etc and they are arguing over a couple of days. Consumer laws and ombudsman will be used to retrieve money.
Won't be using this company again that's for sure!

Terrible company. Spent £140 on new shafts and £200 on Labour and the new shafts cause vibration through the whole car.

Replaced with used Honda originals and the problem went away. I asked J&R to take the poor quality shafts back and they refused and became very abusing. Avoid at all costs.

we have used J&R for a good few years with no problems.
But after sending out the wrong driveshaft on this occasion. we found the customer service to be absoloubtly shocking.
they answer emails eventually with 1 sentance answers, meaning many emails going backwards and forwards. dont pay return postage or get their courier to collect ( it is in T&C`s to be fair )
then we have to start emailing again a week after return to get a refund. and when the refund is eventually paid the refund is for the driveshaft only so minus their delivery costs. yet refund email received states refund for the full payment. unfortunately being older and quite grumpy we will not be recommending or using this company again

An Extremely unprofessional and poor customer service from this company ,their products are Chinese made and are poor quality would never deal with them again . Because in the long run there products work out more expensive than original parts from a main dealer. Especially when you have to return the incorrect parts that there stores shipped out.

Waste of time, cannot be bothered to even advise over the phone. We have been ordering alot with J&R which is even a bigger shame.Whats the point to run your business this way stacey?

Never use this scamming company!!! Their website states 'in stock', items paid for to be told its a five week wait.. waited five weeks to be told its another five weeks!! Customer service staff are not interested in helping customers get their purchases and fob you off..... never again!!!!

Even one star is too many for this company! They send out “alternative” parts knowing this won’t actually fit. Extremely unprofessional and poor customer service especially from Stace, who’s apparently the only person you can speak to about anything and this is via email. Appalling attitudes and unwilling to help. All the reviews on here regarding this are true. Not a good company to deal with at all.

The customer service is terrible!!! I’ve received either the wrong shaft or abs ring(both supplied by them). The customer service representative Stacy is arguing me down about there is no abs ring on the shaft if picks up in the hub. You ask for a manager there’s never one available! eBay doesn’t allow for a negative review until after over a week and I believe by then people either forget or get the refund and leave it alone cause if they even had one review as the ones here I would have known to stay clear away! I will be taking this up with eBay as well as they’ve cost me the money I’ve paid to use a garage to do the work.

I used to use jr driveshafts for years and never had issues but now I wouldn't touch em with a barge pole.
There customer service is horrendous and ran by 5 year olds who have zero experience with what they are selling!
To be frank I don't know how they are still trading.
Sort your mess out jr driveshafts!!!

Please don't buy of J&R driveshafts' poor quality after a couple of days they start making noise and need to be replaced again. Similarly, I bought CV Boots and they get ruptured and on contact with customer service, you get no response at all. replacement and poor customer support the sales people need properly trained as they dont know what they are selling.

Have just this company many times over the years for our vans and had no problems, items always arrived on time and well packaged.

Unfortunately I have to leave this feed back as you really don't have customer service in place. I bought a drive draft for out transit customer and within a few months it had failed, I accept that we can't get it right every time I spoke to J and R and was told to prove I had got the item from them which I did to be told they would need the drive shaft returning so they can check it ou but I would need to pay for the return post which wouldn't be cheap because the weight of the item, I had the van in a garage on ramps the Mechanic is not interested in my story he just wants to fit a new driveshaft and free up his ramp so therefore I had no other option but to go ahead and pay for another drive shaft from else where go ahead and have it fitted. I will not be using J and R again you have been warned

Ordered a drive shaft off their website , i put in my registration and make and model and their website recommend a drive shaft HOWEVER the part has arrived and it is not for my make and model or car, I got in touch with this company and was spoken to rudely over the phone , told to contact the company online as this is not a problem the guy on the phone deals with , then he hung up abruptly .
I contacted the company by email and explained the situation , to be constantly asked questions which i had already explained in my email, PROVES THEY DONT WANT TO LISTEN TO CUSTOMERS.
In the end was told i can get a refund but i have to cover the cost of returning the part that THEIR website recommended.
DISGUSTING SERVICE, THEY DONT CARE ABOUT CUSTOMERS JUST RIPPING PEOPLE OFF AND MAKING MONEY.AVOID !!!!!!! AVOID!!!! AVOID!!!!!!!!!!!

I have ordered both drive shafts for my Renault Master and have had a superb service from J and R cv joints.
Very reasonably priced, quality products, helpful staff and super super fast delivery.
Highly recommend

dont buy of jr driveshafts poor quality nearly caused a bad accident parts missing and poor customer support the sales people need properly trained as they dont know what there saleing stay away from buying there poor quality parts there cheap for a good reason

Ha ha laughing my head off. UPDATE YOU SAY THE PART WAS STOLEN (WHO KNOWS) I NEVER GOT ANYTHING.. DON'T YOU THINK YOU SHOULD OF HELPED IN SOME WAY. YOU JUST TOLD ME TO NEVER CONTACT YOU AGAIN AND THAT YOU WHERE HAPPY FOR ME TO GO TO COURT.
I HOPE OTHER PEOPLE WILL TAKE MY ADVISE AND DO THE SAME AS I DID... IT WAS VERY SATISFYING TO HEAR THE JUDGE SAY TO J&R TRADING "MR WHEADON IS CORRECT AND YOU MUST PAY HIM BACK AND HIS COSTS"
IT WAS NOT THE MONEY BUT JUSTICE FROM A COMPANY WITH A POOR RECORD ON CUSTOMER SERVICE.
IF YOU GET BAD SERVICE YOU HAVE RIGHTS UNDER THE CONSUMER RIGHTS ACT SUCH AS GOODS MUST BE OF A CERTAIN QUALITY NOT BREAK SOON AFTER BEING FITTED.
DO A SMALL CLAIM, IT COST VERY LITTLE, EASY AND IS LENGTHY BUT WELL WORTH IT. YOU MUST SEND A 7 DAY LETTER GIVING THEM THE OPPORTUNITY TO PUT THINGS RIGHT AND IF THEY DO NOT ISSUE THE COURT PAPERS, ITS VERY WELL WORTH IT
This guy has had to pay me back and costs after taking him to court for non delivery. He lost and then left it until the very last day to pay me. I can see him furiously writing the payment.
The company is the worst I have had the displeasure of dealing with
Don't take any notice of feedback on the sales platform they deleted my negative feed back and is so out of kilter with Trust pilots reviews.

Great customer service, had an issue whereby hub and gearbox weren't original to each other... After explaining the issue, I was quickly given the information required and an order was placed. Arrived next day too. Perfect for what I needed.

I correctly ordered two front driveshafts for a Freelander 2, J&R's website only offers two options, of shaft, Manual Gearbox or Auto. Our vehicle is Auto, which I ordered. J&R correctly supplied the Left front shaft, but they supplied the wrong shaft for the front right. I was asked to return the wrongly supplied shaft for credit, which I did, but they refuse to refund the postage for me doing so. I sourced the correct shaft locally and was able to compare the shafts for Manual and Autobox side by side, which confirmed my suspicion that I had been supplied with the shaft for a Manual vehicle, boxed and labelled as auto. J&R dispute this and still refuse to pay the return postage. I would not recommend this company.

I have used outer CV joints for rover 75 Cdti auto from J and R -and I never had a problem with quality.(they lasted on average 3 years /30.000 miles before replacing.)
Once I had to cut one of them and slide out clip-which did not want to release for some reason- puller did not helped.
I assume the clip maybe was stretched or something-not J and R fault.
S..t happens.😁
Fast delivery.
I have bought first time driveshaft for a new car-we will see how long it last.
So update in near future.