Absolutely love my Toyota Alphard, thought I might miss my trusty Nissan Serena which Steve took in part ex, but I honestly haven’t looked back. Steve was always contactable & transparent throughou... See more
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Contact info
B22 The Sanderson Centre, Lees Lane, PO12 3UL, Gosport, United Kingdom
- 07584016166
- info@japanautos.co.uk
- japanautos.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Absolutely love my Toyota Alphard
Absolutely love my Toyota Alphard, thought I might miss my trusty Nissan Serena which Steve took in part ex, but I honestly haven’t looked back.
Steve was always contactable & transparent throughout the sale, knowledgeable & really helpful.
He also sorted some after sales accessories for me & it really was a pleasure to buy a vehicle from him.
More than happy to recommend his business & services ☺️
We recently bought our family car from…
We recently bought our family car from this Steven and the experience was genuinely outstanding. From the moment we arrived, he was patient, knowledgeable, and incredibly respectful of our process. He took the time to answer every question thoroughly—never rushed, never pushy—and made sure we felt completely comfortable at every step.
His honesty and transparency stood out. I felt I could trust him, not just with the sale, but with the long-term wellbeing of our vehicle and family. That kind of integrity is rare, and it made all the difference.
If you're looking for someone who knows their vehicles, listens without pressure, and treats you with genuine care, I wholeheartedly recommend this dealer. It was more than a transaction—it was a confident, empowering experience.
Honda stepwagon We bought a honda step wagon from…
We bought a honda step wagon from Stevens company Japan autos and we would definitely buy from him again he was so helpful with absolutely everything a very truly professional service wouldn't hesitate to tell friends and family about this company
The owner acted with unquestionable…
The owner acted with unquestionable integrity throughout. I went to see the car and tested it and when it was found to have a fault with the indicator which he quickly repaired.
While a fault also developed with the car's clutch, he also had this repaired. He was also prepared to give me a full refund had I wanted it with no questions asked. I would absolutely trust this company again.
He was aldo very conscientious with all of the paperwork. I am very happy with my new car and. Consider myself lucky to have found it.
Excellence
From start to finish excellent service all round Steven was very polite any professional with very high standards he even called round to our home to collect some paperwork i have had many cars in my time any this was by far the best ever experience we both love our Toyota Alphard
Honda Stepwgn
Bought a 2012 Honda Stepwgn from Steven about a month back. Great guy and was a smooth process from start to finish. Have driven the car over 1800 miles in the first month and it hasn't missed a beat.
If I could rate this any higher I would. Couldn't be happier. Thank you Steven.
Citroen C4 Cactus
Great pictures and description of vehicle answered all questions asked, come to house so i could view car and gave excellent part ex price on my old car will use you again and recommend you to people
Very happy with the Mazda I bought
Very happy with the Mazda I bought, as well as the service from Steven, who knows his market well and was very reasonable.
I purchased a Toyota Vellfire m…
I purchased a Toyota Vellfire form Steven about a month ago, He is very helpful and honest, I had a couple of small issues with the car which Steven very quickly got sorted out without fuss.
I will definitely use him again and highly recommend him.
Excellent Serivce and Communication
I had an excellent experience with Japan Auto’s and Steven Gong provided a top service. The AA report I received on the car I bought was very good and the car is running perfectly.
Excellent communication and service all round, highly recommended.
Stephen was so helpful
Stephen was so helpful, delivered the car to me the same night even though it was late on a Sunday. Exceptional service
Good customer service
Steven is very patient and understanding and polite, answered all my questions and gave me some good advice.
Helped me out with a small issue and was very quick to respond.
Would highly recommended SBT
Thank you
Excellent service... would recommend.
Steven was Excellent. Very knowledgeable and thorough when explaining the vehicle and giving knowledge about buying imported cars. The vehicle is very solid and reliable and I'm very happy.
Steven put our mind at ease at every…
Steven put our mind at ease at every stage of purchasing our car. We had a look around a few he had available and told us all we needed to know about all of them. Had the car for a few weeks now and had no problems.
A great experience
A great experience - Steven was friendly, helpful and very knowledgeable of the car we purchased. He was patient and didn't try to force a sale. As promised, Steven followed up 2 weeks after the sale to check how we were getting on with the car. We would definitely use Steven again and would recommend to others.
Doesn't reply to communication at all
I have messaged this company on eBay, directly and tried ringing for 3 days solid. No responses or replies.

Reply from SBT Hobbies & Autos LTD
We love our Alphard from SBT Hobbies and Autos
Steven was very helpful in our purchase of a Toyota Alphard. He replied quickly and thoroughly to initial messages. Set up a viewing, came and picked me up from the boat and drove me to his office. He gave a very informative tour of the vehicle and allowed me to take it for a test drive. He was very laid back and not in any way pushy. He had a very helpful approach, and offered to show me other vehicles he had available as he wanted to make sure we got the right one for us. He has given me advice for upgrading the stereo myself (he did offer to do the work for us but our budget didn't allow this). He followed up with us for a few weeks after purchase to ensure we were happy with everything. He has gone above and beyond for us and has been an absolute pleasure to do business with. We have had our Alphard for over 3 weeks now and absolutely love it. A great car from a great company. Thank you so much SBT Hobbies and Autos
Toyota Vellfire
I recently purchased a Toyota Vellfire from Steven. From my initial contact to the delivery of my vehicle was faultless! Very helpful!
He fitted an Android unit for me too.
Something else which was encouraging was a phone call to me regarding my 3 month standard warranty to say it was up and running. I've never had that before!
Definitely recommend this car dealer!
We recently purchased a Nissan Elgrand…
We recently purchased a Nissan Elgrand from Steven & I’d highly recommend him as a dealer. Faultless from the initial phone call to viewing, arranging an MOT, adding extras we wanted to the vehicle and then again with pick up. Steven couldn’t have been more helpful & I wouldn’t hesitate to use him again. Thanks Steven.
Highly Recommend
First made contact with Steven is Auto Trader web site enquiring about a Honda Stepwagon, received a prompt reply. Arranged a time and place to view vehicle,Steven has a no pressure approach and is very informative with Japanese vehicles.All aspects of the vehicle I intend to purchase fully in detail explained.price agreed an additional work including speedometer conversion and English Radio included.Steven picked us up from the railway station and proceeded to give us a very informative introduction to our new vehicle,Steve goes above and beyond even after the safe to ensure you are satisfied.I highly recommend Steven, so if you are looking for a vehicle give him first priority
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