Absolutely love my Toyota Alphard, thought I might miss my trusty Nissan Serena which Steve took in part ex, but I honestly haven’t looked back. Steve was always contactable & transparent throughou... See more
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Contact info
B22 The Sanderson Centre, Lees Lane, PO12 3UL, Gosport, United Kingdom
- 07584016166
- info@japanautos.co.uk
- japanautos.co.uk
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Highly recommended
Steven is very knowledgeable and very friendly.No pushy sales. I couldn’t collect my car after purchase and Steven was very flexible and always available. I had a small issue with the car and Steven took care of it without any problem. I can only recommend Steven as he’s friendly and reliable
Excellent Buying Experience
Steven was extremely helpful and friendly and presented the vehicle in immaculate condition. A very good customer experience
It's good place to buy scrap metal.
I bought a Japan import car from this company which is managed by a hobbbling Chinese. I am not discrimination in Gosport. I just alert people who buy car from this guy. Two weeks after that, the car had some problems. He told me it was easy to find any garage to fix the car easily. I access most of the garages, they don't know how to fix it. He introduced one garage for me. That garage made the problems more serious. It had broken down for several months. During this period, he provided courtesy car. When someone wanted to buy the courtesy car, he charged another car for me. All the courtesy car had defects which affect the car running. I responded the problem to him but he told me that the buyers of them said nothing on it. I asked him something about my car. I found that he dont know much of car technically. Finally, I got a garage know more about this Japan import car. He played some tricks on the ECU so that the car could work better but after that the car could be be driven without car key. I request him for refund. He told me that it is not his fault. He could only pay around 60% original price to get the car back. He told me he need to earn money. What I can suggest is that if you buy car from this company, u must have preparation for you should fix the car by yourself.
Such a great car buying experience!
Such a great car buying experience. Steven is a genuine guy and will give us support in the future too, very helpful with a Japanese imported vehicle. Very happy with our Nissan Cube and very reasonably priced. Would highly recommend Japan Autos.
I bought my Toyota Alphard from Stephen…
I bought my Toyota Alphard from Stephen
2 years ago, it was in super condition for its age when I brought it & has sailed through 2 MOT's, Just wanted to thanks for selling me such a great Vehicle.
Steven was great
Steven was great. One of the best car buying experiences I’ve had. Spend more time than needed talking about the car that I bought and my part ex. Very knowledgable. Highly recommend.
Received really nice service
Received really nice service, will definitely connect to SBT Hobbies & Autos LTD for next purchase in the future.
Recommended dealer!
Steven was knowledgeable and super easy to deal with - the whole experience was simple and straightforward and he was really helpful with sorting out a few extra bits for me. Really happy with the car and I wouldn’t hesitate to use Japan Autos again, thanks!
Fantastic experience
Fantastic experience buying my car from Japan Autos.
Steven has been wonderful throughout, very knowledgeable, and I wouldn't hesitate to buy from again.
Impressive care and customer service
I was very impressed with the sellers care and honesty, the level of customer service was exceptionally good.
I am very satisfied with my purchase, and I would not hesitate to deal with this seller again in the future
Great buying experience
I was nervous about buying an imported car, but Steven made the process really easy. He was very patient with all of my questions and always answered them quickly and honestly - he clearly has a huge amount of knowledge about imported cars. The car was really well presented and he was happy for me to do a thorough test drive. I would definitely recommend Japan Autos.
Excellent vehicle
Great service
Steven was extremely helpful, and did everything to deliver a great service. Would highly recommend 👍🏻
great service everything happen as we…
great service everything happen as we were told
Excellent service from Steven
Excellent service from Steven. Very very helpful and suited to meet and test drive around my time. Very knowledgable, as it was the first time I have bought an import. Car was is excellent condition as described in advert.
Thank you
Brilliant from start to finish
Brilliant from start to finish, car was exactly as shown and explained,
In love with our new car. Thank you very much :)
Amazing service
From start to finish was such an easy experience. Steven was always going out his way to work around me and was very pleasant to deal with. And in the end I am very happy with my purchase.
Nissan quashquai
Bought a car from Steven. Excellent service. Clutch failed after only 2 weeks a risk with a second hand car, however Steven arranged for the repair and did it all at his own cost. I would highly recommend Steven, extremely honest and trustworthy.
P. Evison
Steven was a pleasure to deal with
Steven was a pleasure to deal with from staff to finish!
I enquired about a freshly imported Honda Stepwagon for sale. As I wanted to minimise travelling with my young lad I asked to as much information on the car as possible prior to travel. Steven sent me a walk around HD video of the interior and exterior, highlighting the smallest of age related marks so I knew exactly what to expect. I was happy and I sent a deposit for the vehicle.
A week later I went to collect the vehicle, it was exactly as described, Steven spent a long time with us making sure me and my wife liked it and most importantly it got the approval of little boss! The handover was excellent, we were shown how every single feature of the car worked, we both test drove and Steven made sure we were both 100 percent happy to buy! Of course we shook hands and had a lovely journey home in our new family bus.
On top of all this, Steven then offered to keep in touch in the future, he is sourcing us parts from Japan including some subtle modifications, an audio upgrade and interior upgrades. He also offered his ongoing support sourcing any parts for future maintenance and advice.
To summarise having bought several used cars in the past, this has without a doubt been my most pleasant car buying experience, and that’s all down to the quality of vehicle and the high level of service provided, Steven really does offer the full package; not many out there like him. Would certainly get in touch for our next vehicle… maybe a nice weekend s2000 for me and the boy when he’s older! :)
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