SBT Hobbies & Autos LTD Reviews 

104
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and genuinely helpful, making the buying process pleasant and pressure-free. Many people highlight the exceptional service, noting clear communication, smooth transactions, and efficient resolution of any post-purchase issues. Consumers are highly satisfied with their vehicle purchases, often finding the cars to be exactly as described and performing perfectly. Reviewers frequently commend the company for its transparent and honest approach, ensuring a smooth and straightforward purchasing journey. People appreciate the extra effort made, such as accommodating out-of-hours viewings, arranging extended test drives, and providing comprehensive after-sales support, which further enhances the overall positive experience.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, professional, and... See more

Product

Reviewers highlight positive aspects of product, expressing satisfaction with their purchases, such as a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love my Toyota Alphard, thought I might miss my trusty Nissan Serena which Steve took in part ex, but I honestly haven’t looked back. Steve was always contactable & transparent throughou... See more

Rated 5 out of 5 stars

I found Japan Autos through an internet search over Christmas and after seeing the ad for a Honda Stepwagon decided to make the trip and view it. Right from the start, Steven was unlike any car sal... See more

Rated 5 out of 5 stars

Steven was fantastic from the first moment I emailed to enquire about a car he had for sale. He responds quickly to correspondence. He is professional, knowledgeable, personable and honest. We... See more

Rated 5 out of 5 stars

The service was fantastic from start to finish. They offered plenty of support for aftermarket features and were happy to answer all my questions. The car was delivered without any pressure to purch... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

104 reviews

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4.8

All reviews

(104)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

I was in the market for a Jap import

I was in the market for a Jap import. I specifically wanted a Honda Odyssey absolute. After contacting Steven regarding a beautiful odyssey rb3 he had for sale, I felt extremely confident to go and view it. He was really knowledgeable on the imports and managed to answer every question I had and at no time did I feel he was trying to sell me a car. He was very friendly and honest. I am so happy that I chose to go and see his car because he turned out to be a %100 genuinely nice guy that went out of his way to help me.
He even drove the car back to my home town for me as the U.K. plates he ordered hadn’t arrived yet. He later sent them to my home address at no extra cost. The car came with a warranty and the Japanese internavi entertainment system had been configured to work in the U.K. by himself. It picked up all U.K. radio stations too.

I couldn’t be happier with my experience and I would recommend buying a car from Steven any day.
Even after my purchase Steven has continued to help me out with little things like helping me order new gold emblems and badges that I couldn’t get in the U.K.

First class service. Anyone that decides to go and see a car that Steven is selling will be %100 happy and satisfied.

September 29, 2021
Unprompted review
Rated 5 out of 5 stars

Really great service from Steven…

Really great service from Steven regarding my stepwagon

Great comms and it's nice to find someone selling cars as honest as Steven all work carryed out as discussed and kept InTouch regarding the log book application process now even tho the DVLA was on strike !
Pleasure to deal with and would recommend

August 19, 2021
Rated 5 out of 5 stars

Honda Odyssey

I bought a Honda Odyssey 7 seater from Steven. The car is immaculate and better than advertised.
Me and partner had only just had twins and it was stressful time for me, Steven made it so easy and very accommodating even when I was 2 hours late to collect. Has also answered all my questions immediately.
Highly recommend and would use again in the future

August 15, 2021

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