JasionBike Reviews 

The customer service
We camp a lot on the Outer Banks in North Carolina and have been looking to get a golf cart. Then we met some other campers that had two Jasion e-bikes. They loved them. So… we looked into it and found many great reviews for them. We got two delivered to Friscowoods Campground. EB7ST, they were easy to assemble. My wife has had some back surgery and these bikes are a great way for us to get around.
What sets Jasion apart from others is their service. On one bike the throttle was damaged. I contacted their support team and they are taking care of the issue by sending us a new throttle. Our friends have had issues with another brand and they were told to send the bike back. What a hassle. You can always judge a company by their customer service.

Purchased two x-hunter 1400w bikes. Love them! Penny with customer service has been responsive. Great deal on sturdy e-bikes! If you haven’t checked them out yet, better get to it!

I ordered an X-Hunter and before they shipped it out I found out that Jasion had just came out with a new upgraded version the X-Hunter PRO It's 100% worth the money. The hydraulic breaks are a must have . Also comes with a bigger battery for longer trips and more power and speed. I'm actually blown away by the quality of the build and it's very sharp looking. I just got it about 5 days ago and I've already put 100 miles on it. Love the bike

I purchased 2 X Hunters for myself and my wife and we could not be happier. The bike is very well built and love the power it has and the fat tires. I am 6' 275lbs and have no issues with it hauling me around at all. I have recommended to many others in our campground because not only does it run well, it looks awesome.

They are give a good product with the same quality and efficiency and good finish and the bike very good and fast and comfortable and their behavior so good and nice before and after sales that's the reasons to be fair and honest

I’m so happy we decided to buy our e-bikes from Jasion. The bikes arrived very quickly, as promised, within a week. They were easy to put together. When I reached out to customer service they answered promptly and were very knowledgeable.

Love this bike.it’s fast, and has all u need for a starter bike.This purchase is a good deal with what it comes with

The Hunter X electric bikes we purchased are exceptional. The 4" tires allow for both urban commuting and adventurous off-road rides, the motor delivers impressive acceleration and smooth cruising. One of its features is the smart LCD display, which provides essential riding metrics, ensuring an intuitive and convenient experience. The Hunter X is a fantastic choice for riders seeking a high-performance, stylish, and versatile electric bike that truly enhances the riding experience. The Jasion Hunter X’s compact folding design makes storage and transport effortless. Both bikes folded up fit in the trunk of my mid-size SUV, Its sturdy frame ensures durability, while the lightweight build allows for easy carrying —perfect for commuters and adventurers alike. I have recommended these bikes to several people in my community.

I’m 72 and have been relatively sedentary. Bought the JASION to get me out and moving. It’s doing the job beautifully. I constantly use the pedal assist so I get a little exercise. I ride whenever it’s not raining. Love the bike! Love the experience!

I cannot say enough good things about my new Jasion Bike! I have been researching E-bikes for the past 2 years and just wasn't ready to pull the trigger. Now I wonder why I waited so long!! First, assembly went fairly easy. It took my husband and I a bit over an hour to get it ready to ride. The ride itself is smooth and easy. I was a bit surprised initially how fast PA1 accelerates so I have been careful about going higher on PA but am prepared for the acceleration now. :) I love this bike and am looking forward to many miles!

I was on vacations in the us when my old bikes were stolen. I did order 2 Jason bikes . They are greats , we love them . The only problem was no instructions and no French assistance

The Bike did great untill it didnt. A month and a half after I bought it the computer went haywire, now the thing wont go any faster than 15 mph without ALOT of assistance and a week after that the rear sproket broke free so I cannot even pedal. The pedals just spin. The best part was finding out that none of this was covered by any of the warrantees. One of which I paid extra money for. Customer service? blah blah blah. Hope they spend my money more responsibly than I did.

Amazing product and customer service

My husband and I have been pondering for several months on getting an E bike. We finally decided on the Jasion bike due to all the good reviews and the stability of the bike. We received the bikes within a few days and we were so happy to get them. They are wonderful. Never thought I could ride an electric bike, but it is so easy and we are just pleased with this e-bike. We bought the combo and if you’re hesitating on this don’t because you’ll be so happy you chose Jasion. It is also nice to know that you have a phone number and can get a hold of a live person. We had a few questions and they were excellent in their reply. Jo Ann Barone

I brought this bike as a replacement for my car and it was worth it! I have so much fun riding this bike and oh my is it faster than I thought! I like to ride with the assist of 2-3 so I can still exercise my body and not be exhausted by the time I get to my destination. I highly recommend getting one, I will be getting another for my kid so we can have adventures!

Great customer service. Would most definitely recommend this E Bike for anyone interested in one.

Super fun to ride and works great on the beach and city streets. Battery life is solid and the ride is smooth. Totally worth it!

Good value for the price. Shipping was quick. Watched a couple youtube videos on how to assemble and it was pretty easy. Rode it a few times but not a lot to give it a long term review. Has good power and seems to do everything I wanted it for.

The bikes are so fun, affordable and easy to transport. Me and my wife love riding these things and we took them for a 30 mile ride with still close to a half battery. The customer service is also really good we damaged one of the bikes from a bad fall and they were easy to work with.

The E5B Roamer is my first full size bike. The shipping was prompt. The quality of the bike is very nice. I even had a small tear in the seat and Jasion sent me a replacement right away. The bike has been great on camping trips.