J & S Reviews 127

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 1 out of 5 stars

Have a 5star breakdown service with this company who promise an immediate response. Sadly this is not my experience with this company has failed to respond to emails, text messages, telephone calls a... See more

Company replied

Rated 5 out of 5 stars

I recently had a new central heating system installed by J S plumbing and Heating based in Lincoln and I couldn’t be happier with the service I received. The company was absolutely top notch f... See more

Rated 5 out of 5 stars

called with an emergency leak, attended as promised within 2 hours and diagnosed problem, ordered part and returned next day. All sorted. Punctual, polite and 1st class service from start to fini... See more

Rated 5 out of 5 stars

Had two separate issues at two different properties and J&S were able to sort both issues within days. They took my diagnosis into consideration which made for quick resolution. They're professional,... See more

Company replied

Company details

  1. Plumber
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

J & S Plumbing and Heating are your local, friendly reliable plumber, offering comprehensive solutions for all your plumbing, gas, and heating issues in Lincoln and surrounding villages. From radiators to boiler installations, our team of plumbers can do it all. Our engineers hold Natural gas, LPG, and oil qualifications meaning we can help with almost any issue. We have a variety of low-cost monthly payment options available to help you spread the cost. Our skilled team of 5 engineers ensures high-quality and fast repairs, installations, and maintenance. Customer satisfaction is our number one priority. Contact us today for reliable, and professional service. Take a look at our website as we offer instant online bookings and quotes.


Contact info

3.7

Average

TrustScore 3.5 out of 5

127 reviews

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Rated 5 out of 5 stars

Excellent Company

I would highly recommend J&S Plumbing and Heating. All the staff are very friendly and helpful and provide an excellent service. I've been very happy with the work they've done for me over the last few years. Their engineers are punctual and reliable and if they're running late due to a previous job, they always phone to let you know. Will definitely be using them again.

January 17, 2023
Unprompted review
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Reply from J & S

Thank you Leanne for your review, Very much apreaciated.

Rated 5 out of 5 stars

Graet Service

Used J&S a few times and they have always completed work on time and to a high standard. Would definitely recommend Jason, Sarah and their team.

January 19, 2023
Unprompted review
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Reply from J & S

Thank you Nigel for your review, Very much apreaciated.

Rated 5 out of 5 stars

Great Communication

Great communication, came round to assess the fault with our boiler and had someone out within a week. Completely a tough job with no snags, would recommend to anyone

February 9, 2023
Unprompted review
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Reply from J & S

Thank you Pete for your review, much apreaciated.

Rated 5 out of 5 stars

I have had this company out three times…

I have had this company out three times and have found them excellent on each occasion, taking pains to do the job well and being polite, friendly and communicative.

February 1, 2023
Unprompted review
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Reply from J & S

Thank you Mr and Mrs Cree for your kind words, Very much apreaciated.

Rated 5 out of 5 stars

J&S Excellent service

We would highly recommend J&S Plumbing , they came to our rescue just before Christmas to install two radiators & so impressed were we from start to finish with the service we received that we have used them again recently. Alfie the engineer was punctual , professional , friendly & a credit to the company , we are very pleased with the work done.

January 19, 2023
Unprompted review
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Reply from J & S

Thank you Nicholas for your review, Glad we could install the radiators for you. hope everything is working ok.

Rated 5 out of 5 stars

Installation of hallway radiator

Have used J and S for previous work. Recently installed radiator in chilly hallway. From quote to completion of job. Would highly recommend. Reliable and Professional.

January 24, 2023
Unprompted review
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Reply from J & S

Thank you Kevin for your kind words. Glad we could install your radiators,. Hope everything is working ok.

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Called J&S the week before Christmas as I couldn’t control my central heating, Jason came the same day and confirmed the clock was defective. The clock was replaced on the Friday before Christmas. Problem resolved and a comfortable Christmas with heating was enjoyed.
Throughly recommend J&S plumbing. Will definitely use them again should the need arise.

December 19, 2022
Unprompted review
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Reply from J & S

Thank you David for your review. glad we could replace your clock. hope everything is working ok.

Rated 5 out of 5 stars

Excellent service all the way from…

Excellent service all the way from initial call to having the work done. Engineers turned up on time and completed the service without any problems. Keep up the good work.

January 3, 2023
Unprompted review
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Reply from J & S

Thank you Mr Baker for your review, Very much apreaciated.

Rated 5 out of 5 stars

Had a couple of visits from J&S

Had a couple of visits from J&S, and both times, they provided a thoroughly professional service and sortied the problems out straight away. Very knowledgable and friendly.

January 10, 2023
Unprompted review
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Reply from J & S

Thank you Paul for your kind words, Very much apreaciated.

Rated 5 out of 5 stars

Really happy with the service received.

Really happy with the service received.

Contacted Jason just before Xmas as British Gas would not come out to a warranty fault for 10 days (no hot water) but Jason came out same day and fixed the next morning.

Many thanks for such a good service.

I would certainly use J&S plumbing again and highly recommend them.

December 20, 2022
Unprompted review
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Reply from J & S

Thank you Jamie for your review, Very much apreaciated.

Rated 5 out of 5 stars

New boiler and first service

We had a new boiler fitted last year by J&S and they literally saved our lives with their quick and efficient service just before Christmas Eve and in the freezing cold they saved our Christmas! After experiencing a very bad service from a previous local firm that could have proved fatal for myself and my Daughter! Fast forward a year to our first service of our boiler and a very nice young man showed up, he was very professional and thorough and even took the time to explain some of the features on the boiler and re set our timer for us! Would highly recommend and will be using them for the foreseeable future!

December 12, 2022
Unprompted review
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Reply from J & S

Thank you Erica for your kind words. glad we could install and service your boiler. hope everythimg is working ok.

Rated 5 out of 5 stars

Brilliant

Came straight away, very clean, polite and fixed everything without any fuss. Would recommend to anyone.

December 13, 2022
Unprompted review
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Reply from J & S

Thank you Jean for your review.

Rated 5 out of 5 stars

Excellent and professional service ...

I've used this company twice recently and on each occasion the whole process from making an appointment to completing the work and taking payment was very smooth and stress free. Jared, the engineer, was very professional, personable and patient in explaining what he was doing. He arrived on time and carried out the work methodically and calmly ensuring all mess was cleaned away and the system was working before leaving. I wouldn't hesitate to use J&S again or recommend them to others.

December 20, 2022
Unprompted review
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Reply from J & S

Thank you for your review.

Rated 4 out of 5 stars

I first came across this company 3 and…would not hesitate to recommend them as they have always given me first class attention

I first came across this company 3 and a half years ago when I moved into Lincolnshire. They have been extremely helpful from day one and nothing is too much trouble. They recently visited my house concerning a boiler issue and everything was resolved within five minutes. In view of this excellent service I decided to take out a 12 month care plan covering my heating system and am pleased to say that everything is running well. Finally, I must point out that I would not hesitate to recommend J&S to anybody who has plumbing and heating issues.

December 14, 2022
Unprompted review
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Reply from J & S

Thank you Mr Smith for your review, glad we could fix your boiler issue and offer you a care plan. hope everything is running ok.

Rated 5 out of 5 stars

Excellent service

Excellent service, plumber even gave advice how to maintain heating system. Would use again

December 13, 2022
Unprompted review
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Reply from J & S

Thank you James for your kind words. Very much apreaciated.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, on time courteous and friendly .
Pleasure to deal with.
Many thanks.

December 1, 2022
Unprompted review
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Reply from J & S

Thank you Mr Foster for your kind words, very much apreaciated

Rated 4 out of 5 stars

Replacement boiler

Replacement boiler
Good company to use from the start to finish.
Job well done and all to schedule.
Second time we have used them and cannot fault them.
Can definitely recommend J&S Plumbing

December 5, 2022
Unprompted review
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Reply from J & S

Thank you Terry for your kind words. much apreaciated.

Rated 5 out of 5 stars

We have used J & S several times for…

We have used J & S several times for larger and smaller jobs, and have always found them to be friendly, reliable and efficient in carrying out their work.

November 25, 2022
Unprompted review
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Reply from J & S

Thank you Roger for your kind words. very much apreaciated.

Rated 1 out of 5 stars

Would not recommend

Unable to resolve issue and charged nearly £100 for not doing anything. Refused to help with other plumbing issues.

November 23, 2022
Unprompted review
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Reply from J & S

Hi Paul, Barry did attend and did attempt to unblock the toilet with no success. He informed you that the whole drain system would need looking at as there was a lot more then would of been expected for 1 person to have produced and that this would be much more beneficial to yourself.

You booked this appointment on our website as an emergency appointment which is chargeable, you did not request a quote appointment or ask for a price.

If you were unhappy after then you could of emailed us and we could of discussed a resolution but you have not done this and so we were unaware that you were unhappy until you left this review.

After leaving your property, Barry had to go home and shower due to his attempts to unblock your toilet. As per our emails and terms and conditions you are paying for time and not for work done.

Again if you are unhappy them feel free to contact me and we can come to a satisfactory resolution for everyone involved.

Rated 5 out of 5 stars

Conscientious worker

Barry the plumber arrived on time, look smart and well dressed. Removing his shoes before entering. This is the second year Barry as serviced my gas boiler. Unfortunately the boiler is in the loft. Barry as a professional attitiude. Likes to get on with his job in hand, but in a friendly way.I heard Barry comming down from the loft. Went to give him hand with his tools. Barry told me, finished service, Put outer panal back on, the fan as a issue. Barry was up and down the loft ladder.(only Barry will know how many times). It took Barry the same time with the issue with the fan, as it did to service the boiler.I am on the Bronze Plan, will be staying on it with service I received from Barry. Looking for a very good Plumbing and Heating firm. Give J&S a ring.

November 19, 2022
Unprompted review
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Reply from J & S

Thank you for your review. Glad we could service your boiler and offer you a care plan. Hope everythimg is working ok.

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