Jawda Reviews 

249
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the excellent fabric, tailoring, and unique designs that are both modest and comfortable. Many people highlight the outstanding customer service, describing it as helpful, responsive, and professional. Consumers appreciate the smooth ordering process and the overall positive experience, often recommending the brand for its reliable service and beautiful items. However, some customers also noted issues with delivery times, experiencing significant delays beyond initial expectations for their orders. These instances included prolonged waiting periods for international shipments and domestic orders not arriving within the promised timeframe.

What people talk about most

Product

Consumers find product quality to be exceptional, with many praising the use of natural fibers like linen and... See more

Quality

People report positive experiences with quality, consistently praising the high-quality materials like linen... See more

Customer service

Reviewers highlight positive aspects of customer service, with many customers expressing satisfaction with... See more

Order

Clients share positive opinions on order, with many expressing satisfaction with the quality of items and the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 5 pieces from their summer 2026 linen collection and I can’t believe how good the quality of the linen is. I got all the colors in the linen abaya and the weight of the fabric is great. It’s... See more

Rated 5 out of 5 stars

I have ordered from Jawda multiple times and they always delivered my packages on time, communicated with me and fixed my orders, and provided a smooth and pleasant customer experience. One of the a... See more

Rated 5 out of 5 stars

I've brought items from jawda more than a few occasions from their abayas to their new range of modest wear and I can honestly say you can tell the love poured into these items , quality in every pr... See more

Rated 5 out of 5 stars

I’ve purchased so many different abayas from Jawda and every single time, my orders have been perfect. The quality of the abayas are impeccable. They always have so many sales too which I love, especi... See more


Company details

  1. Clothing Store

Written by the company

Jawda is a London-based modest fashion brand specialising in thoughtfully designed, handmade pieces. We produce everything in-house using carefully sourced fabrics, prioritising quality, ethical craftsmanship, and modest styles you can wear with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(249)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

My favorite online store🩵

Jawda is amazing! I bought my first hijab and abaya from here and quickly returned to add more to my collection. I live in the USA and the shipping was so fast and convenient! The quality of the styles and materials are great and I can’t wait to get even more items from here. Their customer service is also fantastic. I sent an email to adjust an order and it was responded to promptly and with kindness. I can’t recommend this store enough.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer care

Loved the fitting and feel of my abaya very much, crafted with detail and care, looking forward to more designs coming out, this will be my go to place for abayas, very much catered to simplicity.
Extremely fast response time and they really value their customers which is amazing!

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

in all my years of living

in all my years of living, Jawda has to be one of the best places I’ve ever bought my abayas from. I love it soo much and I’ll continue to buy more. I recommend everything in the shop. I’ve recently bought two butterfly abayas and the quality, the length and material is soo amazing .10 / 10

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Where do I start?

Where do I start?! The first time I saw Jawda was when a sister was wearing their abayas. They looked absolutely beautiful and covering. After a while I was finally able to order my own abayas from them. I was so excited that I accidentally ordered the wrong size. After realizing this I panicked as i couldn’t afford to have to ship it back. I quit my job to stay home with my little ones while my husband worked hard to support us so to be able to buy abayas at this moment was a blessing. Once I realized I had gotten the wrong size I emailed Jawda and Facebook messaged to try to catch the shipment in time. Unfortunately I wasn’t able to catch the shipment in time. Jawda’s team reached out pretty quickly even with the time difference. They were so kind trying to find a solution as the shipment had already been shipped. I decided instead of having to deal with returning that I’d just purchase a new abaya, (I have a newborn and two toddlers so to return the abaya in the wrong size just sounded like a lot of work for my busy days.. if you are a mom with 3 under the ages of 4 you know lol) Anisah sent me a email back offering to help out, she truly made my day. She was so kind and wanted to do her best to ensure I was a happy customer, she went above and beyond. I have worked in customer service for a long time, in this day and age it is so hard to find good professional customer service but I was blown away by the amazing communication and customer care she and her team have provided. I purchased the Black Tulip abaya and it is absolutely beautiful and so comfortable. I am waiting on my Black Flower abaya but I am sure it will be amazing as well. I highly recommend this abaya company, they stay true to how modest is supposed to be. In todays times it’s so hard to find good quality abayas that are truly made for the sake of Allah. If you are looking to purchase some abayas and looking for a modest choice that will please Allah I highly recommend Jawda. May Allah bless this company and sister Anisah for her amazing customer care, beautiful and good quality abayas. Ameen ya rabb

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

So I just received my first two abayas…

So I just received my first two abayas from them today and they fit so so well. I ordered another two and I accidentally put the wrong size and address for the order and I emailed customer service and they fixed it right away which I thought was so amazing. Love this brand so much 🤍

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

A Brand That Truly Cares – Amazing Quality & Even Better Service!

I’ve shopped with Jawda multiple times and each experience has been amazing, but what truly stands out is their customer care. They are so kind, responsive, and genuinely go out of their way to make sure you're happy with your order. You can really feel the sincerity behind how they treat their customers—something you rarely find these days, especially with online shops.

Their abaya quality is stunning—the fabric, stitching, and fit are always on point. Every piece I’ve received feels thoughtfully made and elegant, and the prices are super reasonable compared to local stores near me.

Even when there was a small mix-up with one of my orders, they handled it so gracefully and generously. That made me love the brand even more.

I highly recommend Jawda to anyone looking for modest wear that’s not just beautiful, but also backed by genuine, heartfelt service. May Allah bless their business always!

April 9, 2025
Rated 5 out of 5 stars

Amazing modest size and length for all

Absolutely love shopping here because not only are the clothes made of high quality fabrics that don’t scratch my skin and don’t leave me super hot, but they actually fit me length wise. I’m short! And I don’t always have time to go to a tailor so getting this in the right length even though I am not a size S is really great. I’ve bought 4 abayas from here and I plan to buy more!

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Wide array of modern design and good quality products. Great customer service.

Initially bought 1 abaya to try and check out the quality as Jawda ad keeps popping up on my Instagram. I am so glad I did it! The abaya is very well made and good quality. Material is good too. Stitches are neat. I have since bought 2 more abayas at a time when they were having a promotion of free jersey hijabs with every abaya. I love them! Modern design and good quality. Customer service was quick and friendly. I wrote to them as I ordered the wrong size and they were very quick to resolve the issue for me and sent me the right size. Good company with a wide array of design to choose from. Will definitely buy from them again. In Sha Allah. May Allah put barakah in your business. Ameen.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal customer service

I did have an issue with my order from Jawada and initially didn't hear back from them via an email ticket, however after contacting them on Instagram they immediately jumped on getting the issue resolved and reached back out via email. The issue was resolved with a policy that exceeded my expectations, satisfied my needs, and made me really happy I'd chosen to place an order with them, supporting fellow Muslim sisters. Excellent customer service in wake of their mishap, with a clear apologetic and solution orientated response.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Stylish, practical, and worth every penny

I have been eyeing these abayas for ages, and let me tell you, they did not disappoint. They are very modest yet effortlessly stylish, which is exactly what I was looking for.

I got both the black and grey pinstripe abaya, and it is everything. The fabric actually feels like proper blazer material, giving it a polished look. And the pockets are fantastic. If you work, you need this. It is professional, elegant, and completely modest.

I also bought the wrap two-piece abaya in powder blue, so beautiful, graceful, and very modest. It is not too much, but it definitely elevates the look. A matching headscarf would have been cute, but I am not upset because I plan on pairing it with a dark blue hijab or white instead for corpses bride elements. The wrap style is also practical, especially for pregnant women, and I imagine for nursing mothers too!

Their customer service is incredible. I had a small question, and they solved it really quickly. That is how you keep customers happy! Ramadan Mubarak, and I will be buying again. They officially have a loyal customer!

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING

Amazing quality abayas I will definitely be purchasing from here again. Reasonable prices too. I wish I found out about this before! :) amazing and lovely customer service. Definitely a company that values its customers! May Allah put barakah in this business Ameen

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased two abayas from here and…

I purchased two abayas from here and loved them so much. I had a small issue and messaged the company and they replied to me so fast with multiple options to solve the issue, which I appreciated so much. I will definitely be buying more outfits from here again🤭.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

I thought i had ordered the wrong size…

I thought i had ordered the wrong size so I contacted the company. I recieved a prompt reply. The delivery came within a few days and turned out the size was perfect. Alhamdulillah. Love the fit and everything about the outfit.

February 9, 2025
Unprompted review
Rated 5 out of 5 stars

Superb quality and beautiful abayas

Superb quality abayas that are beautiful but well designed, practical and modest. The material of mine is lovely and well worth the price. This is a company you can come back to time and time again to see what new things they’re releasing.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Superb!

Superb customer service and incredibly fast shipping. This was my first time buying an abaya and Alhamdulillah it was perfect. They're super comfortable and feels great on the skin. I'm a plus size girl (uk size 16-18) who's pretty short too (size 50 is the right length for me) but the smallest was a 52, and it was still perfectly okay, a little longer than I needed but it was still a lovely experience trying their plus sized abaya range! Hope to see more plus sized stuff for Ramadan 2025 ♡

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Quality!

The abayas are so soft and comfortable. The winter collection abayas are the perfect thickness for keeping warm in winter. The different designs and colour options also make these abayas perfect for everyday wear and special occasions. Highly recommend Jawda Islamic Store!

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Their customer service is outstanding!

Their customer service is outstanding!! I placed an order from them on January 13th and received it yesterday with an incorrect item. I emailed them and they responded immediately, correcting the issues and sending the correct item. Truly what you want from an online Islamic business.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful abayas

I’ve had a wonderful experience shopping with
Jawda. The quality of their abayas are amazing and I love how they offer a range of different styles. Their customer service is also outstanding the team are really friendly, attentive, and always quick to assist. It’s clear they care about their customers and go the extra mile to ensure satisfaction. Highly recommend this brand for anyone looking for beautifully crafted abayas with fantastic service!

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

The best abayas ever

I have shopped here for a year now and all I can say is good things. The material is rich and comfortable and looks elegant and beautiful! I love a baggy look in my clothes and this gives it. I was searching for the right abayas and outfits for a long time and when I came across Jawda I found everything I was looking for. You won’t regret purchasing from them !! trust meeeee

August 1, 2024
Unprompted review

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