Can't fault the service from Furniture in fashion. When we ordered our table and chairs we expected to get It in ten to fourteen days, we got it in three days. Absolutely fantastic service. Delivery d... See more
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Review summary
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Reviews shaping this summary
We were told that delivery would be between 7 and 10 working days which was fine with us but a few days later they phoned to confirm that they would deliver the next day if it was convenient. They ga... See more
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Jashan and Anmol delivered our mattress within the promised time slot with an additional phone call five minutes before arrival. He needed reminding that we paid for delivery to the bedroom. Then carr... See more
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Am delighted with my purchase of Glass Top Dining Table. It was delivered as advised and notified of delivery date and time was really helpful. The table was really simple to assemble albeit was rat... See more
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Company details
Written by the company
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Contact info
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, United Kingdom
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4.7
Excellent
1K reviews
Replied to 77% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from JBS
Excellent service from JBS. Text received Friday lunchtime giving delivery slot between 7-10 next morning (a Saturday) Phone call received at 8.23am to say they were 30-35 minutes away. Arrived at 9.30 and 3 huge boxes delivered with ease!
April 18, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to share your feedback regarding your recent delivery experience.
We are very pleased to hear that the service was excellent from start to finish, and that the team kept you well informed throughout. It is especially encouraging to know that the team kept you updated at every stage, adherence to the time slot.
We are also grateful for your kind comments about the teams outstanding job. Feedback such as yours is greatly appreciated and will be shared with the delivery team.
Thank you again for your comments and for choosing our service. If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind regards,
Vish
JBS customer service
This was one of the worst delivery…
This was one of the worst delivery experiences that I have ever had.
Firstly, the men rang my doorbell, I opened the door but they had returned to the van for 10 minutes, whilst I stood at the door. They were fitting my headboard but came without any tools and asked me to provide them. Next, they appeared to have little idea of what they were supposed to do and fitted the headboard in a lopsided manner. They were also supposed to fit the valance but didn't know what to do with it. They didn't even have a tool to remove the packaging, asking me if I wanted to unpack it?
As a final insult, they walked mud over my new bedroom carpet.
April 17, 2026
Unprompted review
Excellent service
Excellent service. The guys were bang on time, courteous and really efficient. So much better than some of the larger firms such as E*ri.
April 17, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Excellent communication and delivered…
Excellent communication and delivered by the two guys very professionally.
April 16, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish! The team kept me fully informed throughout, sending regular emails and updates at every stage. I always knew exactly what was happening with my order. On the day of delivery, they arrived right on time, just as promised.
A huge thank you to everyone involved—you did an outstanding job. I’m a very happy customer! The furniture I purchased are absolutely stunning. They look incredibly luxurious and of exceptional quality, and I’m truly impressed. Honestly, I couldn’t be happier with the entire experience.
April 13, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to share your feedback regarding your recent delivery experience.
We are very pleased to hear that service went very smoothly from start to finish, and that the team kept you well informed throughout. It is especially encouraging to know that the team kept you updated at every stage, adherence to the time slot.
We are also grateful for your kind comments about the teams outstanding job. Feedback such as yours is greatly appreciated and will be shared with the delivery team.
Thank you again for your comments and for choosing our service. If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind regards,
Vish
JBS customer service
Constant phone call and you can even…
Constant phone call and you can even text them to ask how long they will take . Very good service.
April 14, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Delivery was smooth and on time
Delivery was smooth and on time. Prior to delivery I had a phone call to confirm the time. One item was collected and another delivered to replace it. Thank you. Glad we have a bungalow so easy delivery for delivery men.
April 14, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Excellent service provided by this…
Excellent service provided by this company! Both the drivers were very friendly and respectful. Delivery was on time and I was updated regularly about the whole process. Thank you.
April 14, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Friendly and helpful
April 14, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Very fast and efficient delivery
We were told that delivery would be between 7 and 10 working days which was fine with us but a few days later they phoned to confirm that they would deliver the next day if it was convenient. They gave us a time slot which suited us. The next day they phoned to give us an update and arrived within 15 minutes of their eta. Fantastic customer service. They took care delivering the item and the two guys were brilliant. If only all delivery drivers were as friendly, efficient and careful.
Well done you were exceptional.
April 11, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to share your feedback regarding your recent delivery experience.
We are very pleased to hear that the delivery process was smooth and efficient, and that you were kept well informed throughout. It is especially encouraging to know that the driver’s advance call, adherence to the time slot, and their care handling with the items.
We are also grateful for your kind comments about the drivers’ professionalism and politeness. Feedback such as yours is greatly appreciated and will be shared with the delivery team.
Thank you again for your comments and for choosing our service. If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind regards,
Vish
JBS customer service
Professionalism
Professionalism. The order arrived on time. Great service. Very friendly and accommodating delivery men
April 13, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Communication was very good
Communication was very good, the guys delivering were both polite and helpful in that they were willing to drop our panels where we needed them.
April 10, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Great service
Great service. Very friendly and accommodating delivery men
April 11, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Excellent quality beautiful gloss…
Excellent quality beautiful gloss sideboard delivery with two man called 15 minutes before delivery very pleasant and professional
April 11, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Good Communication and Helpful Delivery
Good telephone communication about delivery and two chaps who delivered it very helpful and pleasant.
April 9, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Great delivery service of our wardrobe
Great delivery service of our wardrobe
April 7, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
I was really excited about my coffee…
I was really excited about my coffee table; it arrived quickly, and the design is perfect. However, I discovered a scratch on one side that I find unsatisfactory if you want me I will send you pictures. I’m very disappointed because the table had so much potential. I hope quality control is improved going forward. I paid £150
March 20, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for your feedback, and we are very sorry to hear about your experience.
I'm very pleased to know that the delivery arrived in quickly and that the design is perfect. We understand how frustrating this situation must have been, especially when you was excited about the coffee table. If you could contact the retailers about the scratch on the item they can assist you further.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Very good experience
Very good experience. Kept us informed and phoned on the day to confirm they were 15 mins away.
April 6, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Arrived on time
Arrived on time, they rang just before arriving, friendly and carful delivery men, placed items in the rooms we wanted them in.
April 6, 2026
Unprompted review
Reply from JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
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