JBS MIDLAND LTD 

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Rated 5 out of 5 stars

Good value & produce ! Kept informed throughout the whole order & delivery, Bed delivered & placed in the room, carefully, by the delivery guys, polite & friendly too. Came all wrapped up in a... See more

Rated 5 out of 5 stars

Very good delivery service to remote rural property in Devon. Kept informed of delivery schedule both email and telephone conversations, including call when they were 10 minutes away. The gentlemen al... See more

Rated 4 out of 5 stars

Apart from a problem with the first delivery I cannot fault Heatons on being extremely helpful in rectifying the issue,which was with the delivery company employed by them not Heatons themselves.Sofa... See more

Rated 5 out of 5 stars

Delivery chaps found my flat ok, as I live in an area that's very difficult to find They were very good and im so pleased with their prompt and efficient way of working. The job was completed in ab... See more

Company details

  1. Shipping Company
  2. Logistics Service

Written by the company

We are best in 2 to 3 man delivery service, we offer a wide range of flexible services carried out by our friendly and well trained teams


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All reviews

(401)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely great company

Absolutely great company. From collection of furniture to delivery we were kept well informed and received a phone call when they were half hour from us. Both guys were lovely, polite, respectful and took goods into the room we wanted. Ten out of ten from us and a great company to deal with

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Good Experience

We had a mirror delivered by JBS recently. Right on-time, two very polite and helpful delivery people - could not have gone better. Quite a contrast, incidentally, with another furniture delivery we had at exactly the same time.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great delivery service from JBS…

Great delivery service from JBS midlands! I got a call half an hour before their arrival and the guy who delivered my item helped me check everything arrived in one piece. He was polite and friendly and I can’t fault the service I received - thank you

January 13, 2024
Unprompted review
Rated 1 out of 5 stars

Lack of communication between office and delivery team!

When arranging delivery date with the office it was agreed, I asked if the items could be delivered to a different address. I was told yes no problem, just ask the driver when they arrive
On the morning of delivery, I was told they couldn't deliver to a different location because there was no instruction to do so on their paperwork. There was no reply at the office when I tried to speak to them.
They insisted on leaving the 7 heavy items in my small living room.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Would buy from again

Good customer service and delivery. The Order was a little delayed, but my email was answered quickly & they chased up delivery for me & came back with a date & time.
Product was as expected & very pleased with their service.

January 10, 2024
Unprompted review
Rated 1 out of 5 stars

Bad service start to finish

Start to finish the process was an absolute joke, firstly paid for delivery and assembly of a bed, delivery was fine however upon delivery they had not been provided any bolts to secure the headboard together so wanted to leave the delivery and sign for it as all perfect, rang lush interiors to query which I was told “that isn’t my problem” and can you go and buy the bolts to assembly yourself and we will refund the assembly, after numerous discussions they did return approx a week later to assemble the bed however damaged two side panels of the bed, which they noted down, since have queried with lush interiors and yet to receive a response

December 31, 2023
Unprompted review
Rated 4 out of 5 stars

Helpful

Once the package arrived the courier was so helpful and unpacked for us to make sure all was well with large mirror . Just took longer to deliver than expected but it is Xmas .

December 21, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect delivery service

Delivered a large mirror for me. Great comms throughout, even moving the delivery window by half an hour to accommodate me. Handled the package carefully, and were friendly and helpful.

December 18, 2023
Unprompted review
Rated 3 out of 5 stars

Delivery of mirror

Waited in all day for mirror to be delivered. A little more communication would of been appreciated as they didn't arrive until 5.30pm. Rang and emailed during the day for update, on estimated delivery
time. No-one answered phone / email.

I appreciate guys are busy, update would of been good !!!

On delivery of product guy entered house not very polite, opened mirror took picture to show no damage. left rubbish of packaging in living room also foot prints of mud stained shoes on cream carpet. Not happy

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, I ended up having to do a nightshift and finished an hour before the delivery window started. I fell asleep and when they arrived woke up and got them to leave it on my landing as I would take to long getting myself into gear and get dressed etc. So all went to plan and I'm happy with the product I bought too. Good work!

December 19, 2023
Unprompted review

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