We have used John Cordner for our gas safety certificate since he installed the boiler and central heating system over 10 years ago. Always professional and very helpful. Never had any problems with... See more
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I have used this company several times over the years and it always does a grand job. This time around, our boiler needed a fan replacement and a couple of other minor parts. John, the engineer, carri... See more
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Gave advice when coming to our house to quote and assess to supply and fit a combi boiler. Gave examples how to extend warranty to 10years. Emailed every step by the office. Given a timefram... See more
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New combi boiler installation and system check. Quick, clean, efficient and as quoted. All round superb service even down to the invoicing. Will be using for my yearly service. Very competitively pric... See more
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Company details
Written by the company
J Cordner Heating Ltd - Eastbourne's leading Boiler Update Specialist. A family firm with over 20 years of experience in the industry we service Eastbourne and the surrounding areas. Our services range from simple plumbing and central heating repairs to entirely new central heating installations - and our particular area of expertise: Boiler Updates. Our aim is full customer satisfaction in our working relationship, workmanship and after care service, and to carry out all work at a fair price. We have a dedicated office to answer your queries, so for a free obligation quote please call 01323 412 952.
Contact info
4 Kings Drive, BN21 2 NU, Eastbourne, United Kingdom
- 01323 412 952
- jacky@jcordner.com
- jcordner.com
4.7
Excellent
154 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gas central heating installation and subsequent safety checks
We have used John Cordner for our gas safety certificate since he installed the boiler and central heating system over 10 years ago. Always professional and very helpful. Never had any problems with the system.
May 22, 2026
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for the five star review, we are pleased that you have been happy with the service over the years!
excellent service
excellent service, I wouldn't hesitate to recommend John Cordner
May 20, 2026
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank for the 5 stars and recommendation.
Boiler repair by J. Cordner Heating & Plumbing Ltd
I have used this company several times over the years and it always does a grand job. This time around, our boiler needed a fan replacement and a couple of other minor parts. John, the engineer, carried out the work efficiently, professionally and tested the boiler before leaving. He also explained the work he was doing and showed me the used, faulty old parts too. An excellent job done brilliantly. I would thoroughly recommend this company.
May 7, 2026
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thanks for taking the time leave a 5 star review and for recommending us. Please don't hesitate to get in contact should you need to.
Very professional a job well done.
April 15, 2026
Unprompted review
A Very Professional, Friendly and Efficient Team
John and Dan are exceptionally professional team. They installed and now service our boiler and heating system and have also fitted radiators and repaired plumbing. Over all of these works they have been punctual, efficient, friendly, and worked to the highest standards. I cannot recommend them highly enough.
April 13, 2026
Unprompted review
Dan is such a lovely helpful guy
Dan is such a lovely helpful guy. Always goes above and beyond. Communication is great and they provide a first class service always
April 8, 2026
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for your nice review, I will pass it on! Happy to hear you have been happy with the service.
Always friendly and reliable.
John and his team have been servicing our boiler for years and are always punctual, polite and never too busy to offer advice.
April 8, 2026
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for taking the time to rate us five stars!
J Cordner was recommended by my…
J Cordner was recommended by my neighbours when their boiler stopped working over the weekend. This prompted me to check my own boiler only to realise that I needed to book a service to ensure I maintain my warranty. I called J Cordner and had a service booked 2 days later with Dan. He was professional, friendly and serviced my boiler in about 45 minutes. The price was reasonable therefore I would use them again.
March 26, 2026
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thanks for the 5 stars and taking the time to review us. Hope to see you next year for Annual Service!
Efficient and friendly
Efficient, professional, punctual and friendly team, starting with the receptionist/coordinator to the engineers.
March 25, 2026
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thanks for taking the time to give us a 5 star rating. Pleased to hear you have been happy with the service.
Very disappointing
Very disappointing. They came and quoted, we accepted the quote and were due to have the new boilers installed in March/first week in April. Yesterday I received an email saying they now had a new large tender and weren't able to fit us in. Pretty poor service.
February 25, 2026
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
When we quoted on 5th January for your boiler update, you let us know that you wanted to go ahead at the end of April and would be in contact closer to the time. I let you know that we might need to issue a requote as suppliers prices can change in 4 months. No date was booked or deposit taken. Unfortunately we aren't able to undertake the work and let you know as soon as possible and we feel we have given you good notice to find an alternative. I'm sorry for the inconvenience caused.
The one star rating is for the disappointment, rather than any work undertaken.
John & his crew gave excellent service…
John & his crew gave excellent service fitting a new boiler for me. They turned up on time,were cheerful & very professional doing the job,explaining to me all the way through.I can’t praise them enough.I now have a warm home thanks to them.
November 13, 2025
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for taking the time to review us and for the 5 stars. So pleased that we could get you back on with heating and hot water so quickly.
John arrived smiling and on time
John arrived smiling and on time. Got on with the work quickly and efficiently. Can thoroughly recommend. Thank you
September 22, 2025
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
So pleased that you have been happy with the service. Thanks for the recommendation.
Excellent customer service as always…
Excellent customer service as always boiler services for another year thanks Dan
October 7, 2025
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for the 5 stars and the review. Hope to see you next year for the service.
The seamless operation
The seamless operation, of replacing our old boiler with a new one, by very experienced workmen, in just 2 days. I was very impressed, with the whole experience. As my husband has Dementia, I have to take his role, with Dan and Alfie, I felt confident to do that.Every step was explained to me, and I am very pleased with the results. Thank you J Cordner, would not hesitate to recommend you to friends, and have you service our boiler every year.
May 7, 2025
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thanks for taking the time to review us. We are so pleased to hear that we made the experience as stress free as possible. Thank you for recommending us.
Great service from all the team
Great service from all the team. Quick to respond to enquiries, the engineers who replaced our radiators were efficient and hard working. They have also repaired our boiler before and I would highly recommend them.
April 22, 2025
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for the 5 star review and the recommendation.
What a first class company from…Mick Pellett
What a first class company from receiving the quote my new boiler was fitted up and running within a week.Two very pleasant fitters extremely clean and tidy they even hoovered out my expansion tank in the loft.They were recommended to me by my neighbour David and I will certainly recommend them to others.To add they charged a very fair price.
April 8, 2025
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for the 5 star review and the recommendation. We are so pleased that you have been happy with the service.
J Cordner boiled service
I have used John Cordner for our annual boiler service for a few years, he is without fail efficient, prompt and easy to deal with, very happy to recommend his company’s services
March 14, 2025
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you the 5 star review. We are happy to hear that you've been pleased with the service.
A great team
The whole team are extremely efficient, reliable, helpful and friendly. They have serviced our boiler and carried out a few other jobs for us for some years now. I really recommend them.
November 11, 2024
Unprompted review
Quick response to our enquiry
Quick response to our enquiry, great value and outstanding service. A really neat job too - obviously take care. Will be very happy to use again.
July 22, 2024
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for the 5 star review. Please don't hesitate to get in contact if you need us again.
2nd time using this company and just as efficient and friendly as the last time
July 15, 2024
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thanks so much for taking the time to leave a review and for the 5 stars. Happy to hear that you have been pleased with the service.
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