We have used John Cordner for our gas safety certificate since he installed the boiler and central heating system over 10 years ago. Always professional and very helpful. Never had any problems with... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used this company several times over the years and it always does a grand job. This time around, our boiler needed a fan replacement and a couple of other minor parts. John, the engineer, carri... See more
Company replied
Gave advice when coming to our house to quote and assess to supply and fit a combi boiler. Gave examples how to extend warranty to 10years. Emailed every step by the office. Given a timefram... See more
Company replied
New combi boiler installation and system check. Quick, clean, efficient and as quoted. All round superb service even down to the invoicing. Will be using for my yearly service. Very competitively pric... See more
Company replied
Company details
Written by the company
J Cordner Heating Ltd - Eastbourne's leading Boiler Update Specialist. A family firm with over 20 years of experience in the industry we service Eastbourne and the surrounding areas. Our services range from simple plumbing and central heating repairs to entirely new central heating installations - and our particular area of expertise: Boiler Updates. Our aim is full customer satisfaction in our working relationship, workmanship and after care service, and to carry out all work at a fair price. We have a dedicated office to answer your queries, so for a free obligation quote please call 01323 412 952.
Contact info
4 Kings Drive, BN21 2 NU, Eastbourne, United Kingdom
- 01323 412 952
- jacky@jcordner.com
- jcordner.com
4.7
Excellent
154 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Three way valve not working properly
Three way valve not working properly - John replaced this - excellent service as usual
November 28, 2020
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for the review!
Very Impressed
Very Impressed, very punctual and a great price. Definitely my go to plumber now.
November 27, 2020
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for taking the time to review. We are very happy to hear that you were pleased with the service.
J Cordner Heating & Plumbing LTD.
John, Jacky and the team provide an excellent, reliable, efficient and trustworthy service, supporting our Rental portfolio as well as our own homes.
From a simple fix to a new boiler we have always received an impressive result from J Cordner Heating & Plumbing Ltd.
November 20, 2020
Reply from J Cordner Heating & Plumbing Ltd.
Thanks for taking the time to review us, and we are really pleased to hear that you have been happy with the service over the years.
The central heating was not working
The central heating was not working. Engineer came within a couple of hours and sorted out the problem for us.
Speedy response and problem solved. Thank you.
November 20, 2020
Reply from J Cordner Heating & Plumbing Ltd.
Happy to be have been able to get you back on with heating quickly. Thank you for taking the time to leave a review.
As a landlord I find them excellent
As a landlord I find them excellent. Them are reliable very helpful and their charges are realistic.
November 17, 2020
Reply from J Cordner Heating & Plumbing Ltd.
Pleased to hear that you have been happy with our service for your rented property over the years. Thank you for the review.
Excellent service
Excellent service delivered with professionalism. Would highly recommend
November 15, 2020
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for taking the time to review us and the recommendation.
Always excellent service
Always excellent service. Installed our boiler and have serviced it for years. Always update us on how it and are there for advice. example: installing a Carbon Monoxide alarm and checking all things boiler related when they carry out a service. Polite and tidy and always clean up after the job , respecting our home. Thank you
November 15, 2020
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for the review - and see you next year for the Annual Boiler Service!
Perfect
As ever, a first class service. This year, fully COVID friendly; could not fault!
November 14, 2020
Reply from J Cordner Heating & Plumbing Ltd.
Thank you so much for taking the time to review us . As an Essential Service we keep going - just with added Health & Safety procedures in place. Customer's and our own safety is a top priority.
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for taking the time to review us.
Very professional Company
Very professional Company with excellent knowledge and advice .
Very trust worthy and Highly recommend.
November 13, 2020
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for taking the time to review us and for your recommendation.
Good honest company
Good honest company, good work done efficiently and well.
Would definitely recommend.
November 13, 2020
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for the review and taking the time to recommend us.
J Cordner recently fixed my WC which…
J Cordner recently fixed my WC which had stopped flushing & fitted new flush siphon & ballcock , I have used this firm since 2008 when John installed new central heating & a new bathroom suite . Since then J Cordner have serviced my boiler every year & 12 years on it's still going strong . Friendly , professional & reliable with competitve rates , I have never had a reason to look elsewhere , Grant C.
November 8, 2020
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for reviewing us. We are pleased to hear that you have been happy with our service over the last years.
Highly recommended
Brilliant service. Thankyou Jackie for sorting out an engineer to fix the boiler at my elderly mums home and keeping me informed at all times.
Will definitely use again.
Great service. Reasonable prices.
Thankyou. Mrs Dale
November 5, 2020
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for taking the time to review us. Pleased that we could get your mum back on with heating quickly.
Boiler annual service
Prompt arrival, great service, very knowledgeable friendly and efficient.
October 14, 2020
Reply from J Cordner Heating & Plumbing Ltd.
Pleased to hear that you were happy with out service.
Have always used this company since…
Have always used this company since moving to Eastbourne. Always a good service.
October 7, 2020
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for taking the time to leave a review and for the recommendation.
We have used J Codner for some years…
We have used J Codner for some years and they are always reliable,efficient and very helpful and friendly. They built our bathroom 4 years ago and it still looks new and functions splendidly. We call on him every year to service our boiler.
October 7, 2020
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for your review. I am pleased to hear that your bathroom is still looking good and performing well after 4 years . See you next year for the Annual Boiler Service.
Daniel was great
Daniel was great . He was delayed at another job but kept in contact with me. This was appreciated. My only minor quibbles were that no one turned up at the first appointment made & secondly I have not yet received a receipt.
October 6, 2020
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for leaving a review and the feedback. We are always trying to offer the best customer service and on that day in question it fell below what we like to deliver. I am happy that we were able to rebook the service for you and it has now been done for another year. Your receipt should be with you now also.
Very quick and reliable
Very quick and reliable, used them for years.
October 6, 2020
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Pleased to hear that you have been happy with the service over the years. Thank you for taking the time out to leave a review
As always
As always, they were very efficient, helpful and trustworthy.
October 6, 2020
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for your review and positive feedback.
Very good service
Services boiler, updated shower and generally available with any heating and plumbing needs. Very good service. Efficient.
September 19, 2020
Unprompted review
Reply from J Cordner Heating & Plumbing Ltd.
Thank you for taking the time to review us. Pleased to hear you are happy with the service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.