J Cordner Heating & Plumbing Ltd. Reviews 154

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have used John Cordner for our gas safety certificate since he installed the boiler and central heating system over 10 years ago. Always professional and very helpful. Never had any problems with... See more

Company replied

Rated 5 out of 5 stars

I have used this company several times over the years and it always does a grand job. This time around, our boiler needed a fan replacement and a couple of other minor parts. John, the engineer, carri... See more

Company replied

Rated 5 out of 5 stars

Gave advice when coming to our house to quote and assess to supply and fit a combi boiler. Gave examples how to extend warranty to 10years. Emailed every step by the office. Given a timefram... See more

Company replied

Rated 5 out of 5 stars

New combi boiler installation and system check. Quick, clean, efficient and as quoted. All round superb service even down to the invoicing. Will be using for my yearly service. Very competitively pric... See more

Company replied

Company details

  1. Home Services

Written by the company

J Cordner Heating Ltd - Eastbourne's leading Boiler Update Specialist. A family firm with over 20 years of experience in the industry we service Eastbourne and the surrounding areas. Our services range from simple plumbing and central heating repairs to entirely new central heating installations - and our particular area of expertise: Boiler Updates. Our aim is full customer satisfaction in our working relationship, workmanship and after care service, and to carry out all work at a fair price. We have a dedicated office to answer your queries, so for a free obligation quote please call 01323 412 952.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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Rated 5 out of 5 stars

As always a good service from John and…

As always a good service from John and Dan

September 12, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thanks for taking the time to review us and pleased to hear that you have been happy with the service over the years.

Rated 5 out of 5 stars

New combi boiler installation and…

New combi boiler installation and system check. Quick, clean, efficient and as quoted. All round superb service even down to the invoicing. Will be using for my yearly service. Very competitively priced so do not hesitate to book them as their business deserves our trade in these challenging times. Cannot recommend highly enough. Thank you and wishing the firm every success!

September 11, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for your kind words and support, I will pass them on, we always aim for full customer satisfaction. See you next year for the Annual Boiler Service!

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Would definitely recommend.

September 4, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Pleased to hear that you are happy with the high efficiency Worcester Bosch boiler installed at your property. Thank you for taking the time to recommend us.

Rated 5 out of 5 stars

Fantastic Efficient Speedy Service

I needed a fairly urgent repair to a leaky washing machine connection.
Dan from J Cordner Plumbing & Heating arrived promptly and sorted out a replacement hose plus fitted a small tap in order for the water inlet to be turned off when machine was not in use.
Dan was pleasant, explained what he was fitting and why and all was left in a clean and tidy condition once job completed.
Wouldn’t hesitate to use this company in the future.

September 4, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for the recommendation. We are happy to hear that you feel confident in our workmanship and pleased with the service that you received.

Rated 5 out of 5 stars

They have serviced and installed our…

They have serviced and installed our replacement boiler for years. Can be relied upon.

September 4, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thanks for taking the time to review us, pleased to hear that you are happy with out service.

Rated 5 out of 5 stars

New boiler fitted

New boiler fitted, promptly and with great help and advice - which we needed.
Excellent job.
Yes I would recommend J.Cordner heating and plumbing.

July 28, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

We are very pleased to hear that you are happy with your new Worcester Bosch high efficiency boiler, and thank you for taking the time to recommend J Cordner Heating.

Rated 5 out of 5 stars

Always meticulous and polite and quick…

Always meticulous and polite and quick to carry out the work.
Would recommend !

July 23, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review and recommend us. Please to hear that you have been happy with the service!

Rated 5 out of 5 stars

Worcester Bosh boiler replacement

Gave advice when coming to our house to quote and assess to supply and fit a combi boiler.

Gave examples how to extend warranty to 10years.

Emailed every step by the office. Given a timeframe of fitting the boiler. They arrived ontime and planned with preparing the area before starting. The engineer was very efficient, tidy and polite.

They fitted a worcester bosch 35cdi compact with water filter.

July 17, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to write a review. We are very pleased to hear that you are happy with the installation of the high efficiency Worcester Bosch boiler and the service that you received from us.

Rated 5 out of 5 stars

Always great service

Always easy to contact, open about the rates and do their best to come as soon as you need. Friendly with good energy about them.

July 16, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for leaving such a great review.. we try our best to make what can sometimes be a stressful situation for our customers, as painless as possible.

Rated 5 out of 5 stars

Usual prompt

Usual prompt, efficient service.

July 16, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Many thanks for taking the time to review us.

Rated 5 out of 5 stars

Excellent service by John & Dan and a…

Excellent service by John & Dan and a very professional company. Helpful and clean always there to help. I highly recommend them.

July 16, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

We are pleased to hear that you have been happy with the service, John and Dan are very particular on being neat and tidy in customer's homes. Thank you for the recommendation.

Rated 5 out of 5 stars

The best Heating & Plumbing Company that we know.

We have used John Cordner for several years for both personal and business heating & plumbing.
John and Jackie are very polite, professional and efficient and we would recommend John Cordner Heating & Plumbing to anyone. They are a very easy Company to deal with. We also feel that prices are very fair and the standard of work is excellent.

June 30, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

We really appreciate the review, recommendation and lovely feedback, thank you!

Rated 5 out of 5 stars

Highly recommend

Installed Nest, Worcester boiler and water softener.
Professional, knowledgeable and efficient tradesman with no mess. Highly recommend. 5 stars.
Office staff: 3 stars

June 29, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review us. We are very pleased to hear that you have been so happy with the work that was carried out, but sorry to hear that you felt the office fell below what you expected. These have been unusual times to work through but we are always trying to provide the best service so thank you for your specific feedback and bearing with us.
We take on board all customer’s comments moving forward.

Rated 5 out of 5 stars

Excellent service

We have used J Cordner for all of our plumbing needs for many years,
From general services to fitting a new boiler and bathroom. All work is clarified, honest advise given without any pressure.
The service we receive is reliable, trustworthy and friendly.
John and his team are polite professional workers, we are always happy with the standard of work produced.

June 20, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for recommending us so highly. Happy to hear that you have been pleased with the service over the years.

Rated 5 out of 5 stars

Excellent service.

June 19, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to review us. We are very pleased to hear that you are happy with the high efficiency Worcester boiler we installed.

Rated 5 out of 5 stars

Highly recommended

Moved into my house in December and John and his men have already serviced the boiler and fitted a new toilet and wash basin. Always excellent, friendly and efficient service. Thoroughly recommended.

June 13, 2020
Unprompted review
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Reply from J Cordner Heating & Plumbing Ltd.

Thank you for taking the time to give us a 5 star review and recommend us.

Rated 5 out of 5 stars

Excellent service

Excellent service, highly professional, punctual and polite, happy to explain and answer any questions. Highly recommended

June 5, 2020
Unprompted review
J Cordner Heating & Plumbing Ltd. logo

Reply from J Cordner Heating & Plumbing Ltd.

Thank you for the recommendation.

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