JD Gyms - Aintree Reviews 

226
TrustScore 4 out of 5

4.1

Switch Island, Leisure Centre, L30 Bootle, England, GB


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Rated 5 out of 5 stars

I really enjoy training at JD Gym Aintree, especially the fitness classes (currently run by Sai) like Circuit and Burn are motivating and a great workout. The large studio space is a big plus. One dow... See more

Company replied

Rated 5 out of 5 stars

The staff are all friendly and helpful, Matt gave me an introduction to the gym and a guide to where everything is. He's very knowledgeable & was eager to help with a basic work out routine around a... See more

Company replied

Rated 3 out of 5 stars

Quite spacious, well facilities e.g. water machine. However, when exited, the apps could not be open. We could not get out until the staff open the gate for us. Would suggest to provide instructor... See more

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Rated 3 out of 5 stars

Gym is actually quite alright. Few minor issues however: The sauna absolutely stinks, its unbearable at times. Surely this is a quick fix! Also, do you guys just pay for a false router? That... See more

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Company details

  1. Gym

About JD Gyms - Aintree

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Switch Island, Leisure Centre, L30, Bootle, England, United Kingdom

  • 01515562864

4.1

Great

TrustScore 4 out of 5

226 reviews

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4.1

All reviews

(226)

4,568 reviews in the last 12 months

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Rated 5 out of 5 stars

I have really been enjoying the classes…

I have really been enjoying the classes I’ve been attending them with my daughter jess and we’re really loving them, the instructors are really good

February 12, 2023
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi, thanks for the 5star review! It's great to hear your enjoying your experience so far and hope you continue to enjoy the various classes available. Keep up the great work👍

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Customer service at its best

I came to the Aintree gym about 6.30am, the staff member helped me so much. This was my first time coming to the gym alone using the equipment, and I wasn't sure what I was doing. He made sure I was comfortable with what I was doing and came back later to check on me to make sure I was ok.

February 14, 2023
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Reply from JD Gyms - Aintree

Hi there

This is great to hear! We are so pleased you were made to feel welcome 💪 Keep up the great work!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere, first few trips had been off peak but I went the other night during a peak time and it was great. Everyone in the gym was friendly, respectful and approachable, not something you get in every gym an in my experience it's the staff that have a massive influence on that culture, so cudos to them.

February 7, 2023
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Reply from JD Gyms - Aintree

Hi there

Thanks for leaving us a review!

We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall!

Best wishes

The JD Gyms Team 💚

Rated 1 out of 5 stars

the right gym…

They won't help me choose the right gym 😮‍💨
I signed up through an ad n it automatically signed me to anitree gym n I have messaged them to change it to hunt Cross gym but they didn't. This prevents me from using my close gym n booking for classes. Even the app doesn't Allow me change my home gym..

February 1, 2023
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Reply from JD Gyms - Aintree

Hi there

Thank you for your review. If you are looking for a JD Gym to join I have included the link to our website below where you can pick the location that best suits you.

https://www.jdgyms.co.uk/view-gyms/

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Cramped and poor quality equipment. Not worth the money

Cramped space. Outdated machines compared to other gyms. Not worth £20 a month.

January 24, 2023
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Reply from JD Gyms - Aintree

Good afternoon

We are sorry you feel this way. We hope that you find what you are looking for and continue on your fitness journey!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi.

Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!

We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It's great to hear you enjoy using the gym overall!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Very welcoming & helpful

The staff are all friendly and helpful, Matt gave me an introduction to the gym and a guide to where everything is. He's very knowledgeable & was eager to help with a basic work out routine around a problem area.
I have been back almost every day since. Would certainly recommend this gym.

January 4, 2023
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Reply from JD Gyms - Aintree

Wow! Thanks for the 5star review and comments.

It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

Good experience so far

Good experience so far, lots of machines and benches and no one bothers you, left alone to train which works for me.

January 8, 2023
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Reply from JD Gyms - Aintree

Hi, thank you for leaving a 4 star review! It's great to hear your enjoying using the facilities at our Aintree gym and we will be sure to pass this onto the team! The JD Gyms Team 💚

Rated 1 out of 5 stars

The gym needs renovating!

December 14, 2022
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Reply from JD Gyms - Aintree

Hello, thank you for taking some time to leave us a review today!

Staff do undertake regular maintenance checks and work hard with our maintenance team, however if you have any concerns about the facilities in club, please notify staff on site as soon as you can. We will ensure all feedback is passed to the relevant department.

The JD Gyms Team 💚

Rated 5 out of 5 stars

Friendly,plenty of equipment,very…

Friendly,plenty of equipment,very friendly and encouraging PT staff and very help full,would be nice to have a small cafe so can get nice hot drink after work out , one negative no lift to upstairs for disabled or people have problems with stirs

November 29, 2022
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Reply from JD Gyms - Aintree

Wow! Thanks for the 5star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent gym!

Excellent gym.. so clean.. classes are great.. great atmosphere!

November 16, 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Thank you for leaving us a review, we are delighted to see the 5 stars ⭐

Rated 5 out of 5 stars

Great gym for everyone at all levels

easy to use equipment, friendly atmosphere, helpful staff. I get exactly what I want from there, and that is to exercise and leave within my own control. However there is still a great level of options within the gym for everyone.

November 8, 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi, thanks for the 5star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍  

Rated 5 out of 5 stars

Ellie’s combat class - amazing!

Been to Ellie’s combat class tonight, was brilliant and enjoyable as well as hard work. Thank you please teach combat again

October 26, 2022
Unprompted review
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍 

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Everything is perfect.

Everything is perfect.
Everywhere is tidy and clean.
Just Wi-Fi is not working.

October 22, 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Rated 1 out of 5 stars

I have now cancelled my membership as I…

I have now cancelled my membership as I purchased on the understanding I could attend month by month
However after you took my money you informed me that I had to stay in a 12 month contact
I cancelled within my 14 day cool off period
No thank you

October 3, 2022
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Reply from JD Gyms - Aintree

Hello, thank you for leaving a review.

Please can you send an email query through our website and someone from the member service team can look into this for you.

The JD Gym Team 💚

Rated 5 out of 5 stars

Great

Great! Everything about the gym is perfect, staff are very kind and helpful.

October 11, 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Rated 4 out of 5 stars

Was alright gym got everything you need…

Was alright gym got everything you need but just small although friendly atmosphere

October 6, 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

I suffer with anxiety and depression and am overweight. 1st visit

I suffer with anxiety and depression and have been diagnosed with obesity by the Doctor. I have used the other gym by Switch Island in the past. Was a bit nervous about going the gym again whilst being so unfit. A member of staff called Ian helped me gain entrance to the gym and also introduced me to the gym and answered my question about Spinning classes. Thank you to Ian. I used the skier and rowing machine. Found the rower ok but skier is too tough at the moment as im carrying too much weight. Will sign up for a spinning class. Was a good first experience. Was a bit nervous cause of my weight but was glad i made it.

September 28, 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

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