JD Gyms - Aintree Reviews 

227
TrustScore 4 out of 5

4.1

Switch Island, Leisure Centre, L30 Bootle, England, GB


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Rated 5 out of 5 stars

I really enjoy training at JD Gym Aintree, especially the fitness classes (currently run by Sai) like Circuit and Burn are motivating and a great workout. The large studio space is a big plus. One dow... See more

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Rated 5 out of 5 stars

The staff are all friendly and helpful, Matt gave me an introduction to the gym and a guide to where everything is. He's very knowledgeable & was eager to help with a basic work out routine around a... See more

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Rated 3 out of 5 stars

Quite spacious, well facilities e.g. water machine. However, when exited, the apps could not be open. We could not get out until the staff open the gate for us. Would suggest to provide instructor... See more

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Rated 3 out of 5 stars

Gym is actually quite alright. Few minor issues however: The sauna absolutely stinks, its unbearable at times. Surely this is a quick fix! Also, do you guys just pay for a false router? That... See more

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Company details

  1. Gym

About JD Gyms - Aintree

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Switch Island, Leisure Centre, L30, Bootle, England, United Kingdom

  • 01515562864

4.1

Great

TrustScore 4 out of 5

227 reviews

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4.1

All reviews

(227)

4,568 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Gym .

Excellent Gym .. been 7 times in 2 weeks ... Absolutely immaculate... Can get on every machine I want no matter what time of day .. staff around all the time for help and cleaning. Excellent service.

September 15, 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍 

The JD Gyms Team 💚  

Rated 4 out of 5 stars

Overall good gym for the price

Overall good gym for the price, bit overcrowded and shower area smells bad :-(

August 26, 2022
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Reply from JD Gyms - Aintree

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 4 out of 5 stars

Great induction

Great induction, but app could be a lot better

August 13, 2022
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Reply from JD Gyms - Aintree

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Excellent experience

Well equipped gym, new equipment, great place to exercise

August 5, 2022
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Reply from JD Gyms - Aintree

Thank you for leaving us a review, we’re delighted to see the 5 stars ⭐

Rated 5 out of 5 stars

All staff very friendly

All staff very friendly, never been to a gym before so trying different classes and joined an 8 week weight loss program with one of the instructors so all good and very sore at the moment, sure it will get easier, no pain no gain as they say.

August 3, 2022
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Reply from JD Gyms - Aintree

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍 

The JD Gyms Team 💚  

Rated 4 out of 5 stars

Good and plentiful amount of kit with…

Good and plentiful amount of kit with plenty of space. Ian and the rest of the staff are quite friendly and supportive. Isn't too busy in the morning and can get everything done, but haven't been during the day or evening yet.
Only critique is some members need to learn to put kit away!

August 2, 2022
Unprompted review
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Reply from JD Gyms - Aintree

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪
We try our best to encourage our members to return the kit after use. Our staff are always on hand to help with returning so if you are ever struggling, please don't hesitate to ask!

The JD Gyms Team 💚

Rated 5 out of 5 stars

Really impressed

Really impressed, had a membership at another local gym and never went!
As soon as I walked into JD gym I was greeted by friendly ,helpful staff.
The gym is really clean 👌 has a great selection of equipment and classes
The space flows organised really well.

June 29, 2022
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Reply from JD Gyms - Aintree

Hi, thank you for leaving a 5star review!

It's great to hear your enjoying using the facilities at our Aintree gym and we will be sure to pass this onto the team!

The JD Gyms Team 💚

Rated 2 out of 5 stars

I joined jd gym because it had a sauna…

I joined jd gym because it had a sauna and when I got there the sauna was broken and there was nothing on website or anything to say it was broken. If I knew I would of went to a different gym.

June 11, 2022
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Reply from JD Gyms - Aintree

Thanks for leaving us some feedback.

Sorry if we have some equipment out of order at the moment, but please don't worry, we're working to get that back in action as quickly as possible!

The JD Gyms Team 💚

Rated 3 out of 5 stars

Nice gym but needs more free weights!

Started this gym two weeks ago and so far I'm enjoying it! There is plenty of space, it's clean, well ventilated and its never too busy when I go, around 1.30pm. Also loving the sauna in the changing room! When the staff are there, they are friendly and helpful too.
There is lots of different types of equipment to use from free weights to functional but there isn't enough of them. For such a large gym to have only 1 set of dumbells in sizes 4-10kg is ridiculous! Need more free weights!!!
Also the app is pointless, it's only for contactless entry and really needs to be updated to do more. I also don't know how to book a place in classes.

May 14, 2022
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Reply from JD Gyms - Aintree

Hi there
Thank you for taking the time to leave us a review. We will pass your comments on to the relevant department for review regarding the dumbbells'

Our timetables for classes can be downloaded and found on our website on the 'find a gym' tab and then by selecting your gym location and scrolling to the classes section. Regarding booking classes, these are included with your membership and are run on a first come first basis and there is no need to queue when waiting for a class, just simply pop into the studio and stand on the markers available. 💪

We do have plans to develop our app further in the future, but for now we're just using it to allow contactless entry for our members and it does that wonderfully well.

Best wishes
The JD gyms Team 💚



Rated 5 out of 5 stars

Awesome gym

Awesome gym. Everything is clean, everyone is friendly. Wide choice of equipment. The attendant (Ian) couldn’t more helpful!

May 13, 2022
Unprompted review
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Thank you for taking the time to leave us a review Alex- we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience.

The JD Gyms Team💚 

Rated 4 out of 5 stars

I would recommend aintree gym

Decent equipment, friendly staff but not as big as most gyms.

May 12, 2022
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Reply from JD Gyms - Aintree

Hello

Thank you for taking the time to leave us a review, we hope you continue to enjoy your training journey with us 💪💚

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

New to the gym and everyone is very…

New to the gym and everyone is very friendly and there is always someone there if you need any help.

April 24, 2022
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Reply from JD Gyms - Aintree

Hello Katie. Thank you for your time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience. 💚

Rated 5 out of 5 stars

Perfect

Perfect. Everything you need and more.

April 23, 2022
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Reply from JD Gyms - Aintree

Hello Andrew. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Enjoying this gym

Enjoying this gym, great equipment and great atmosphere, recently moved from another well known chain of gyms, the difference is very noticeable. Particularly the tidiness of the gym, impressed so far

April 13, 2022
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Reply from JD Gyms - Aintree

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Happy with everything so far

Happy with everything so far, the only thing is that the showers are a bit too hot for my liking

April 6, 2022
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Reply from JD Gyms - Aintree

Hello NJ. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars 💚

Rated 2 out of 5 stars

Decent set up but busy to the point of…

Decent set up but busy to the point of it not being worth going for the vast majority of the day.

March 23, 2022
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Reply from JD Gyms - Aintree

Hello, thank you for your review. We’re afraid it's true, our gyms simply are very popular and can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. 💚

Rated 5 out of 5 stars

Nice clean and friendly gym.

Nice clean gym. I was greeted politely by Ian who had a great manner and fun rapport with other members. Nice vibe about the place. Clean and quiet when I visited for the first time. Ian also very kindly loaned me a padlock as I’d forgotten to bring one. I’ve just also signed up my daughter. Lots of good equipment and lots of cardio machines on the second floor. People in gym seemed sound too. Hot and cold showers and sauna are also great. I would recommend.

March 23, 2022
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Reply from JD Gyms - Aintree

Hello Pete. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars and are so pleased to hear that your gym experience ran so much smoother with Ian involved. That is great to hear you've felt comfortable to sign your family up as well! Keep up the hard work on your fitness journey. 💚

Rated 3 out of 5 stars

Just joined

Just joined. Looks pretty good, couldn’t find anywhere to top up my water bottle though.
Plus the showers, there’s only 6 in the male changing room, which I thought seemed a low amount, plus 2 of the units, the shower heads are missing spraying out water in every direction but at you, and the others are very sporadic when it comes to temperature.
So I think this is the biggest let down. However I’d did appear clean and tidy.

March 12, 2022
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Reply from JD Gyms - Aintree

Hello Mr Thomson. Thank you for your feedback it is greatly appreciated. Please know we will use this feedback to improve as much as possible going forward. 😀

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