JD Gyms - Batley Reviews 

294
TrustScore 4 out of 5

4.0

Bradford Road, WF17 6HU Batley, England, GB


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Rated 5 out of 5 stars

A wonderful gym with a great atmosphere. The staff I interact with (Abby, Amber, Miah and Tez) are grade A people. Polite, happy and always making time for me. In a day and age where employees do the... See more

Company replied

Rated 3 out of 5 stars

I was a former member, but cancelled my membership as I work night shifts. Rejoined as JD Gym's are now 24 hour, which is great. However as the changing rooms, showers and sauna are locked from late u... See more

Company replied

Rated 3 out of 5 stars

There needs to be about half rectangular bench press Seats so some of our weight trainers can left the heavy weight using the edge of the chair to give a momentum when lifting these heavy weights fr... See more

Company replied

Rated 5 out of 5 stars

It was very simple to join online for my daughter and I. Our first visit we were greeted by a friendly young girl and she showed us around all areas of the gym including the female showers and sauna.... See more

Company replied


Company details

  1. Gym

About JD Gyms - Batley

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Bradford Road, WF17 6HU, Batley, England, United Kingdom

  • 1924667950

4.0

Great

TrustScore 4 out of 5

294 reviews

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4.0

All reviews

(294)

4,415 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Gym I have been to

Best Gym I have been to, lots of room, a lot of equipment and a couple of heavy bags.

Also had separate rooms for different activities / bits, what more could you ask for.

January 29, 2024
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Reply from JD Gyms - Batley

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

first night at the JD gym Batley

it was my first night at JD gym in Batley! I'm not sure I want to return, it was a very intimidating atmosphere, lots of men stood in groups of 8-10 males, which made it impossible to get on any equipment & the ladies gym was too small... then there was a bit of a scuffle between a teen and a older man where the older man hit the lad who then proceded to run all around the gym trying not get kicked out, I genuinely didn't feel comfortable at all, the lighting in the car park was diabolical it was so dark, most of the lights didn't work! as a woman walking back to my car alone was beyond frightening! I was petrified. the whole experience was well bellow my expectations and I believe the gym should be staffed with at least 3/4 members of staff because if the scuffle would of turned into a fight god knows what would of happened? very disappointe, I think I will stay at my usual gym thanks.

January 22, 2024
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Reply from JD Gyms - Batley

Hi there

We are so sorry to hear that this happened in one of our gyms. We would like to reassure you that we do not condone this type of behavior in any way. The members involved will all be spoken to by the General Manager and the incident will be fully investigated.

We have tried to reach out to you on the phone but haven't been able to get in touch. We'd really like to speak with you to check you are ok and to try and reassure you that this wont happen again.

We hope we get the chance to put things right.

If you would like to contact the manager in your gym please do so by emailing batley@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Staff help and friendly

Staff help and friendly. Whole place is nice and clean

January 7, 2024
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Reply from JD Gyms - Batley

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 5 out of 5 stars

Was super easy to sign up when I first…

Was super easy to sign up when I first joined. Friendly and helpful staff members that are happy to help with any questions you may have. Looking forward to keeping my membership throughout the whole year. Brilliant gym!!!!!!

January 12, 2024
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Reply from JD Gyms - Batley

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 2 out of 5 stars

Visit before joining

The studio where classes take place is freezing cold, it's uncomfortable. It's a fab space with lots of potential, why not lower the ceiling hight to make regulating the temperature effective.

The class timetable wasn't available to preview online when joining, disappointed with a lack of diversity and the timetable in general.

That said Body Pump with Marie is brilliant but due to time of class I get stuck in rush hour traffic and have a nightmare parking. I live a mile away it should take 5/10 minutes traffic dependant but I have to leave 30 minutes before the class.

December 11, 2023
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Reply from JD Gyms - Batley

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD gyms Team

Rated 5 out of 5 stars

No fuss gym 😊 .

A simple easy way to sign up , no contract is an absolute bonus 👍 . Love the ladies only section. It's clean , has changing facilities if needed . Water station for filling up bottles . Happy gym goer !! 😊

January 6, 2024
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Reply from JD Gyms - Batley

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 3 out of 5 stars

Off Peak Deficiencies.

I was a former member, but cancelled my membership as I work night shifts. Rejoined as JD Gym's are now 24 hour, which is great. However as the changing rooms, showers and sauna are locked from late until 5am, I cannot therefore use the facilities, but am being charged the same membership fee as those that can. I think a fairer 'Off Peak' membership should be introduced, for those that cannot attend during the daytime.

January 8, 2024
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Reply from JD Gyms - Batley

Hello!

Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym in Batley, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Hope this helps!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

JD Gym

Great gym with lots of equipment to use

January 2, 2024
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Reply from JD Gyms - Batley

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 1 out of 5 stars

Water machine on upper level only

Water machine on upper level only
Treadmills not in use or won’t work properly (no incline available)
Showers don’t work properly there is hardly any water coming out
Disappointed to be honest we thought as we joined JD Gyms were market leaders in the Gym Market

January 4, 2024
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Reply from JD Gyms - Batley

Hi there

Thank you for taking the time to leave us a review.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible.

We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can or you can email the General Manager on Batley@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Gym pretty good however hygiene in…

Gym pretty good however hygiene in locker room showers & sauna poor..

January 1, 2024
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Reply from JD Gyms - Batley

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Our staff do regular checks on the cleanliness of the changing rooms but if you feel it's not up to scratch please don't hesitate to let a member of staff know so that they can get this sorted.

Best wishes
The JD Gyms Team 💚 

Rated 2 out of 5 stars

Many of the treadmills and rowing…

Many of the treadmills and rowing machines do not work and there are no notices on the treadmills or rowing machines notifying users. I have been a member for 2 weeks now and non of these machines have been repaired causing frustration for users. There is no door on the clothes changing cubicle in the men's changing room. Also, not very hygienic in the men's changing room and washroom area. Location of site is good.

December 21, 2023
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Reply from JD Gyms - Batley

Hi there

Thank you for taking the time to leave a review.

You can email the General manager to ask what the update is on the fix for the treadmills. Their email is batley@jdgyms.co.uk. we will also forward this to them so they have the opportunity to improve the situation for you.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Seats for Chest press using free weights

There needs to be about half rectangular bench press Seats so some of our weight trainers can left the heavy weight using the edge of the chair to give a momentum when lifting these heavy weights from laying down to getting it above the chest for chest press.
Hope the management can address our needs to adapt to lift heavy weights.
Lights need to be more bright in Showers.

December 23, 2023
Unprompted review
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Reply from JD Gyms - Batley

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

If you'd like to speak to the gym manager specifically, you can reach them on batley@jdyms.co.uk

Best wishes

The JD Gyms Team 💚 

Rated 4 out of 5 stars

Nice gym

Nice gym, plenty of equipment. Could do with opening ladies gym earlier.

December 11, 2023
Rated 5 out of 5 stars

Modern Gym

Modern Gym. Useful equipments.

December 19, 2023
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Reply from JD Gyms - Batley

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Can’t get my issue sorted regarding Gym…

Can’t get my issue sorted regarding Gym access . I have submitted an incident and received a reply for getting back in 14 days . Does it make sense !

December 9, 2023
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Reply from JD Gyms - Batley

Good afternoon

We can that you've submitted a ticket and spoke to someone on the phone. We've checked your membership and all looks to be resolved so you can start training in the gym from today.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Jd Gym experience

Cold. high and too low barbell bench hinges. No curved manual treadmil.
The first treadmill that I used today was not working!
Sauna was too hot nearly burned my self !
Lighting in showers was dim
But still had decent work out
Had good variety of weight training machines .
Benches for loose weight seat not suitable for me (triangle) I usually use the rectangular/square seats for lifting dumbbells up with legs. Can you change these please?

November 24, 2023
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Reply from JD Gyms - Batley

Hi there

Thank you for leaving us a review. We will make your gym manager aware of your review so that they can look into the issue for you

Best wishes

The JD Gyms Team

Rated 3 out of 5 stars

Cleaning station?

I was surprised to see no cleaning stations. If there was a facility to clean down equipment after use, I never saw it and certainly wasn’t told about it.

November 25, 2023
Rated 1 out of 5 stars

First time going

First time going. Class cancelled no info that class wasn’t on

November 24, 2023
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Reply from JD Gyms - Batley

Hi there

If there have been some last-minute cancellations, we're really sorry for any inconvenience caused. If you ever want to double check that a class is 100% running, please always feel free to give the gym a quick call before you leave home.

Hope this helps! If the problem persists, please contact the Manager via email to batley@jdgyms.co.uk

Thank you,
The JD Gyms Team 💚

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